Help MuckRock scour Homeland Security’s social media monitoring handbook

Free requests for most interesting find
Written by Shawn Musgrave

The Department of Homeland Security has a standing initiative to comb social media for operational leads on threats to natural security. Last week, MuckRock obtained the analyst’s handbook and standard operating procedures for this initiative, and we need your help to scour them for details.

In February, MuckRock reviewed the origins of this initiative, which was piloted in 2010 at the Vancouver Olympics through the National Operations Center, and subsequently expanded into a permanent initiative.

Since DHS sees value in crowdsourcing and using Twitter to gather leads we figured we would follow suit.

In the collaborative spirit of Sunshine Week, MuckRock is throwing down a challenge: can you find the most interesting page, paragraph or redaction in the DHS handbook and standard procedures for the social media monitoring initiative? Winner gets 5 free MuckRock requests!

Here’s how it works: To submit via Twitter, post a screenshot and PDF page number (not the page number listed on the document) and tag @muckrock in the tweet. If you’re not on Twitter, submit your findings via the Google form below. All submissions must be in by next Monday, March 24, at midnight. MuckRock will announce a winner next week in a post of the best findings.

Here are the DHS standard procedures:

And the analyst handbook:

Go forth and MuckRock!

Submit your findings in the form below, via Twitter (@muckrock or by email (!

Curious about other government agencies’ operational use of social media? Submit a FOIA request by joining MuckRock today. Keep up with FOIA news by signing up for our mailing list, or by following us on Twitter and liking us on Facebook.