How’s my Intelligence? The FBI’s customer satisfaction survey

“Your response will help us serve you more effectively and efficiently in the future.”

Written by JPat Brown
Edited by Beryl Lipton

As we mentioned last week, MuckRock user Evan Anderson recently received a cache of documents related to the Austin Regional Intelligence Center, providing insight into how the Federal government works with local law enforcement to wage the war on terror. Among these revelations: the FBI really wants a moment of your time to fill out this quick survey.

The survey comes at the end of a SETA (Special Event Threat Assessment) regarding potential terror attacks involving the 2012 Formula 1 United States Grand Prix. Considering that this is the very first paragraph:

And that this is what they identify as their “Intelligence gaps:”

It’s easy to imagine that they were feeling pretty anxious about the results on this one.

We’ve filed for all Customer Satisfaction Survey results for the last four years, but seeing as it appears the FBI is expecting people to physically print and mail these out, we’re not expecting much.

We encourage everyone to keep combing through the ARIC docs and file for SETAs for notable events in their area.


Image via Wikimedia Commons