Email system documentation (Department of Public Safety and Correctional Services)

Emma North-Best filed this request with the Department of Public Safety and Correctional Services of Maryland .
Multi Request Email system documentation
Status
Completed

Communications

From: Emma North-Best


To Whom It May Concern:

Pursuant to the Maryland Public Information Act, I hereby request the following records:

Documentation describing the email system(s) used by your agency, including the procedures and methods for performing searches of the email system.

I am a member of the news media and request classification as such. I have previously written about the government and its activities, with some reaching over 100,000 readers. As such, as I have a reasonable expectation of publication and my editorial and writing skills are well established. In addition, I discuss and comment on the files online and make them available through non-profits such as the Internet Archive and MuckRock, disseminating them to a large audience. While my research is not limited to this, a great deal of it, including this, focuses on the activities and attitudes of the government itself. As such, it is not necessary for me to demonstrate the relevance of this particular subject in advance.

As my primary purpose is to inform about government activities by reporting on it and making the raw data available, I request that fees be waived.

The requested documents will be made available to the general public, and this request is not being made for commercial purposes.

In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 10 calendar days, as the statute requires.

Sincerely,

Emma Best

From: Department of Public Safety and Correctional Services

Good Afternoon,

We have recieved your request under the Maryland Public Information Act for
Documentation describing the email system(s) used by your agency, including
the procedures and methods for performing searches of the email system.

DPSCS uses the Statewide email system (Google). That system (platform) is
managed by DoIT. This request should be directed to DoIT. Contact
information is below.

Department of Information Technology Betsy Jackson, Assistant to the
Secretary 100 Community Place, Crownsville, MD 21032 410-697-9406
betsy.jackson@maryland.gov

[image: changing_maryland_logo.jpg]

Public Safety Online <http://news.maryland.gov/dpscs/home/>

[image: Twitter] <https://twitter.com/MDPublicSafety> [image: Facebook]
<https://www.facebook.com/MDPublicSafety>

Take our customer Service Survey
<http://www.doit.state.md.us/selectsurvey/TakeSurvey.aspx?agencycode=DPSCS&SurveyID=86M2956>

*Renata Seergae*

*Manager, Video and Creative Services*

*Public Information Act Liaison*

Office of the Secretary

Department of Public Safety & Correctional Services

300 E. Joppa Road, Suite 1000

Towson, MD 21286

From:

Thank you for your email. I am out of the office starting Wednesday, July 11th, returning Wednesday, July 18th. I will have limited access to email. I will respond to your email as quickly as I can upon my return.

If you need immediate assistance for a service issue, please contact Susan Lyon at susan.lyon@maryland.gov, or the Service Desk at 410-697-9700, (mailto:susan.lyon@maryland.gov) service.desk@maryland.gov. (mailto:service.desk@maryland.gov)

Thank you!
--
DoIT Online
Betsy Jackson Service Level Manager Dept. of Information Technology 100 Community Place, Room 2.631 Crownsville, MD 21032 O) 410-697-9399 M) 443-808-4490 betsy.jackson@maryland.gov (mailto:service.desk@maryland.gov)

From: Department of Public Safety and Correctional Services

Attached is in answer to your request.

Signed using DocuSign
<https://www.docusign.com/campaigns/sign-anywhere?elqCampaignId=8620&utm_source=chromeextension&utm_medium=srgmail&utm_campaign=srgmail&utm_content=googledrivegmail>

  • PIA Request- Email Documentation.docx - 2018-07-24-15:36.pdf - 2018-07-24

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  • PIA Request- Email Documentation.docx - 2018-07-24-15:36.pdf - 2018-07-24