Mobile Biometric Technologies (King County Sheriff's Office)
It is a clone of this request.
| Tracking # |
P002475-081415 |
| Submitted | Aug. 14, 2015 |
| Due | Aug. 21, 2015 |
| Est. Completion | Sept. 21, 2018 |
MuckRock users can file, duplicate, track, and share public records requests like this one. Learn more.
Communications
From: Michael Morisy
Dear Custodian of Records/Public Records Coordinator,
I am collaborating with the Electronic Frontier Foundation, a public interest group, and the media organization MuckRock, to survey how law enforcement agencies deploy mobile biometric technologies.
Mobile biometric technologies can be defined as any mobile device or mobile app used by law enforcement agencies to scan, capture, analyze, store, or automatically recognize any physical or biological characteristic of a subject. Commonly used mobile biometric technologies include fingerprint/thumbprint collection, facial recognition, scans of the iris or other elements of the human eye, Rapid DNA, and tattoo recognition. (Please see below for examples.)
Pursuant to RCW Ch. 42.56 (Public Records Act), I request the following records pertaining to mobile biometric technologies, including those listed above, as well as other biometric technologies I have not identified:
1) Purchasing and procurement documents, including but not limited to: purchase orders, RFPs, responses to RFPs, invoices and contracts
2) Policy, procedural, and training documents, including but not limited to: use policies, standard operating procedures, training materials, presentations, privacy assessments, data retention policies, and other guidelines
3) Programming documents, including but not limited to: funding opportunity announcements, grant applications and grantor status/progress reports, reports to legislative bodies, annual reports
4) Audit documents, including but not limited to: audits of the system, misuse reports, and reports to oversight bodies
In your response, I would appreciate that you individually address each of the above categories of documents individually.
In addition to the above classes of documents, I am also seeking the following information:
- The total number of individuals whose biometric data has been collected over the last three years,
- The total number of [biometric data points] contained in the agency’s database
- The retention period for biometric data
- The number of mobile biometrics devices purchased and in use
- The total number of authorized users of the mobile biometrics devices
- Which external agencies and entities have access to biometric data in the database and under what conditions,
- Whether biometric data is combined with biographic data such as name and address in the database, and
- The process by which data is entered into the database
These documents will be published online and inform the public dialog over police technology. Because of the great public interest in these issues, I ask that you waive any fees. If your agency is unable to do so, please contact me with an estimate of the costs.
Thank you.
Sincerely,
Michael Morisy
Examples:
Mobile facial recognition
http://www.utsandiego.com/news/2013/nov/08/cir-facial-recognition-software-san-diego/
Mobile fingerprint readers
http://www.policechiefmagazine.org/magazine/index.cfm?fuseaction=display_arch&article_id=1824&issue_id=62009
Mobile iris scanners
http://www.reuters.com/article/2011/07/20/us-crime-identification-iris-idUSTRE76J4A120110720
Rapid DNA
http://www.policemag.com/channel/technology/articles/2014/02/speeding-up-dna-analysis.aspx
Mobile Tattoo Recognition
http://www.lawofficer.com/articles/print/volume-10/issue-4/features/new-smartphone-app-interprets.html
From: KCSO Online Request System
Dear Michael Morisy,
Thank you for registering with the King County Sheriffs Office. Please log in to the
Online Request Center to update any contact or password information and to track the progress of your request. (https://mycusthelp.com/KCSO/_cs/SupportHome.aspx)
Login: requests@muckrock.com
If you have never used this system or cannot remember your password you may request a temporary password here: Request Temporary Password (https://mycusthelp.com/KCSO/_cs/ForgotPassword.aspx)
This is an auto-generated email and has originated from an unmonitored email account. Please DO NOT REPLY.
From: KCSO Online Request System
Dear Michael:
Thank you for your interest in obtaining public records held by the King County Sheriff’s Office. Your request has been received and is being processed. Your request was received in this office on August 14, 2015 and given the reference number P002475-081415 for tracking purposes.
Within five business days (excluding holidays) after receiving your request, we will:
* Provide the record(s);
* Or Acknowledge your request and give you a reasonable estimate of how long it will take to respond;
* Or Deny the request in writing, stating the reasons for the denial (this could also include a denial of part of your request and a granting of the remainder).
Record(s) Requested: Dear Custodian of Records/Public Records Coordinator,I am collaborating with the Electronic Frontier Foundation, a public interest group,and the media organization MuckRock, to survey how law enforcement agenciesdeploy mobile biometric technologies.Mobile biometric technologies can be defined as any mobile device or mobile appused by law enforcement agencies to scan, capture, analyze, store, or automaticallyrecognize any physical or biological characteristic of a subject. Commonly usedmobile biometric technologies include fingerprint/thumbprint collection, facialrecognition, scans of the iris or other elements of the human eye, Rapid DNA, andtattoo recognition. (Please see below for examples.)Pursuant to RCW Ch. 42.56 (Public Records Act), I request the following recordspertaining to mobile biometric technologies, including those listed above, as well asother biometric technologies I have not identified:1) Purchasing and procurement documents, including but not limited to: purchaseorders, RFPs, responses to RFPs, invoices and contracts2) Policy, procedural, and training documents, including but not limited to: usepolicies, standard operating procedures, training materials, presentations, privacyassessments, data retention policies, and other guidelines3) Programming documents, including but not limited to: funding opportunityannouncements, grant applications and grantor status/progress reports, reports tolegislative bodies, annual reports4) Audit documents, including but not limited to: audits of the system, misusereports, and reports to oversight bodiesIn your response, I would appreciate that you individually address each of the abovecategories of documents individually.In addition to the above classes of documents, I am also seeking the followinginformation:- The total number of individuals whose biometric data has been collected over thelast three years,- The total number of [biometric data points] contained in the agency’s database- The retention period for biometric data- The number of mobile biometrics devices purchased and in use- The total number of authorized users of the mobile biometrics devices- Which external agencies and entities have access to biometric data in the databaseand under what conditions,- Whether biometric data is combined with biographic data such as name andaddress in the database, and- The process by which data is entered into the databaseThese documents will be published online and inform the public dialog over policetechnology. Because of the great public interest in these issues, I ask that you waiveany fees. If your agency is unable to do so, please contact me with an estimate ofthe costs.Thank you.Sincerely,Michael MorisyExamples:Mobile facial recognitionhttp://www.utsandiego.com/news/2013/nov/08/cir-facial-recognition-software-sandiego/Mobile fingerprint readershttp://www.policechiefmagazine.org/magazine/index.cfm?fuseaction=display_arch&article_id=1824&issue_id=62009Mobile iris scannershttp://www.reuters.com/article/2011/07/20/us-crime-identification-irisidUSTRE76J4A120110720Rapid DNAhttp://www.policemag.com/channel/technology/articles/2014/02/speeding-up-dnaanalysis.aspxMobile Tattoo Recognitionhttp://www.lawofficer.com/articles/print/volume-10/issue-4/features/newsmartphone-app-interprets.htmlFiled via MuckRock.comE-mail (Preferred): 20532-87013676@requests.muckrock.comFor mailed responses, please address (see note):MuckRockDEPT MR 20532PO Box 55819Boston, MA 02205-5819PLEASE NOTE: This request was filed by a MuckRock staff reporter. Also note thatimproperly addressed (i.e., with the requester's name rather than "MuckRock News"and the department number) requests might be returned as undeliverable.
Once the records have been collected, we will notify you of any copying charges. Any records or portion of records that are exempt from disclosure will be withheld or redacted. We will specify the exemption that applies to any documents withheld or redactions made.
You can monitor the progress of your request at the link below and you'll receive an email when your request has been completed. Again, thank you for using the King County Sheriff’s Office online request system.
King County Sheriff’s Office | Records Unit
(206) 263-2626 | www.kingcounty.gov/sheriff (http://www.kingcounty.gov/sheriff)
If you wish to track or respond to this request, please login to the
Online Request System. (https://mycusthelp.com/KCSO/_cs/RequestEdit.aspx?rid=2475&coid=)
From: KCSO Online Request System
--- Please respond above this line ---
Subject: Public Disclosure Request Reference# P002475-081415
Dear Michael,
Thank you for your request made via the King County Sheriff’s Office (KCSO) Online Request System on August 14, 2015. You requested:
“Dear Custodian of Records/Public Records Coordinator,I am collaborating with the Electronic Frontier Foundation, a public interest group,and the media organization MuckRock, to survey how law enforcement agenciesdeploy mobile biometric technologies.Mobile biometric technologies can be defined as any mobile device or mobile appused by law enforcement agencies to scan, capture, analyze, store, or automaticallyrecognize any physical or biological characteristic of a subject. Commonly usedmobile biometric technologies include fingerprint/thumbprint collection, facialrecognition, scans of the iris or other elements of the human eye, Rapid DNA, andtattoo recognition. (Please see below for examples.)Pursuant to RCW Ch. 42.56 (Public Records Act), I request the following recordspertaining to mobile biometric technologies, including those listed above, as well asother biometric technologies I have not identified:1) Purchasing and procurement documents, including but not limited to: purchaseorders, RFPs, responses to RFPs, invoices and contracts2) Policy, procedural, and training documents, including but not limited to: usepolicies, standard operating procedures, training materials, presentations, privacyassessments, data retention policies, and other guidelines3) Programming documents, including but not limited to: funding opportunityannouncements, grant applications and grantor status/progress reports, reports tolegislative bodies, annual reports4) Audit documents, including but not limited to: audits of the system, misusereports, and reports to oversight bodiesIn your response, I would appreciate that you individually address each of the abovecategories of documents individually.In addition to the above classes of documents, I am also seeking the followinginformation:- The total number of individuals whose biometric data has been collected over thelast three years,- The total number of [biometric data points] contained in the agency’s database- The retention period for biometric data- The number of mobile biometrics devices purchased and in use- The total number of authorized users of the mobile biometrics devices- Which external agencies and entities have access to biometric data in the databaseand under what conditions,- Whether biometric data is combined with biographic data such as name andaddress in the database, and- The process by which data is entered into the databaseThese documents will be published online and inform the public dialog over policetechnology. Because of the great public interest in these issues, I ask that you waiveany fees. If your agency is unable to do so, please contact me with an estimate ofthe costs.Thank you.Sincerely,Michael MorisyExamples:Mobile facial recognitionhttp://www.utsandiego.com/news/2013/nov/08/cir-facial-recognition-software-sandiego/Mobile fingerprint readershttp://www.policechiefmagazine.org/magazine/index.cfm?fuseaction=display_arch&article_id=1824&issue_id=62009Mobile iris scannershttp://www.reuters.com/article/2011/07/20/us-crime-identification-irisidUSTRE76J4A120110720Rapid DNAhttp://www.policemag.com/channel/technology/articles/2014/02/speeding-up-dnaanalysis.aspxMobile Tattoo Recognitionhttp://www.lawofficer.com/articles/print/volume-10/issue-4/features/newsmartphone-app-interprets.htmlFiled via MuckRock.comE-mail (Preferred): 20532-87013676@requests.muckrock.comFor mailed responses, please address (see note):MuckRockDEPT MR 20532PO Box 55819Boston, MA 02205-5819PLEASE NOTE: This request was filed by a MuckRock staff reporter. Also note thatimproperly addressed (i.e., with the requester's name rather than "MuckRock News"and the department number) requests might be returned as undeliverable.
The KCSO is experiencing a high volume of open requests and we must coordinate our response with other units in the Sheriff’s Office. We anticipate our response – or first installment – to you on or before 09/25/2015. Please reply to this message or log in to the Online Request System if you have any questions or would like to update or cancel this request.
Sincerely,
JOHN URQUHART, King County Sheriff
Johanna Loomis | Paralegal | Public Disclosure Unit
206.263.2522 | www.kingcounty.gov/sheriff
If you wish to track or respond to this request, please login to the
Online Request System. (https://mycusthelp.com/KCSO/_cs/RequestEdit.aspx?rid=2475&coid=)
From: MuckRock.com
To Whom It May Concern:
I wanted to follow up on the following Freedom of Information request, copied below, and originally submitted on Aug. 14, 2015. Please let me know when I can expect to receive a response, or if further clarification is needed.
Thanks for your help, and let me know if further clarification is needed.
From: KCSO Disclosure
Good morning, Mr. Morisy!
Thank you for your inquiry. On August 19, 2015, we responded via our online records request system with a 5-day letter and date for a response and/or first installment of responsive records. That date is on or before September 25, 2015. See attached as reference. Your request requires extensive research and coordination with other sections of the KCSO to identify responsive records, if they exist.
If you have additional questions, please don’t hesitate to ask.
Thank you and have a nice day!
Kimberly Petty | Public Records Program Manager | Sheriff's Administration
[cid:image001.jpg@01C98B9C.B8A722D0][cid:image007.png@01D0E3C7.AA09CB30]
' 206.263.2630 | È 206.240.7013 | www.kingcounty.gov/sheriff
To make a request for records, please visit the King County Sheriff’s Office website at:
http://www.kingcounty.gov/safety/sheriff/Services/PublicDisclosure/Online%20Requests.aspx
The information contained in this message may be privileged, confidential and protected from disclosure. If the reader of this message is not the intended recipient, or an employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify me immediately by replying to the message and deleting it from your computer. Thank you.
From: KCSO Online Request System
--- Please respond above this line ---
Subject: Public Disclosure Request Reference# P002475-081415
Dear Michael,
Thank you for your request made via the King County Sheriff’s Office (KCSO) Online Request System on August 14, 2015. You requested:
“Dear Custodian of Records/Public Records Coordinator,I am collaborating with the Electronic Frontier Foundation, a public interest group,and the media organization MuckRock, to survey how law enforcement agenciesdeploy mobile biometric technologies.Mobile biometric technologies can be defined as any mobile device or mobile appused by law enforcement agencies to scan, capture, analyze, store, or automaticallyrecognize any physical or biological characteristic of a subject. Commonly usedmobile biometric technologies include fingerprint/thumbprint collection, facialrecognition, scans of the iris or other elements of the human eye, Rapid DNA, andtattoo recognition. (Please see below for examples.)Pursuant to RCW Ch. 42.56 (Public Records Act), I request the following recordspertaining to mobile biometric technologies, including those listed above, as well asother biometric technologies I have not identified:1) Purchasing and procurement documents, including but not limited to: purchaseorders, RFPs, responses to RFPs, invoices and contracts2) Policy, procedural, and training documents, including but not limited to: usepolicies, standard operating procedures, training materials, presentations, privacyassessments, data retention policies, and other guidelines3) Programming documents, including but not limited to: funding opportunityannouncements, grant applications and grantor status/progress reports, reports tolegislative bodies, annual reports4) Audit documents, including but not limited to: audits of the system, misusereports, and reports to oversight bodiesIn your response, I would appreciate that you individually address each of the abovecategories of documents individually.In addition to the above classes of documents, I am also seeking the followinginformation:- The total number of individuals whose biometric data has been collected over thelast three years,- The total number of [biometric data points] contained in the agency’s database- The retention period for biometric data- The number of mobile biometrics devices purchased and in use- The total number of authorized users of the mobile biometrics devices- Which external agencies and entities have access to biometric data in the databaseand under what conditions,- Whether biometric data is combined with biographic data such as name andaddress in the database, and- The process by which data is entered into the databaseThese documents will be published online and inform the public dialog over policetechnology. Because of the great public interest in these issues, I ask that you waiveany fees. If your agency is unable to do so, please contact me with an estimate ofthe costs.Thank you.Sincerely,Michael MorisyExamples:Mobile facial recognitionhttp://www.utsandiego.com/news/2013/nov/08/cir-facial-recognition-software-sandiego/Mobile fingerprint readershttp://www.policechiefmagazine.org/magazine/index.cfm?fuseaction=display_arch&article_id=1824&issue_id=62009Mobile iris scannershttp://www.reuters.com/article/2011/07/20/us-crime-identification-irisidUSTRE76J4A120110720Rapid DNAhttp://www.policemag.com/channel/technology/articles/2014/02/speeding-up-dnaanalysis.aspxMobile Tattoo Recognitionhttp://www.lawofficer.com/articles/print/volume-10/issue-4/features/newsmartphone-app-interprets.htmlFiled via MuckRock.comE-mail (Preferred): 20532-87013676@requests.muckrock.comFor mailed responses, please address (see note):MuckRockDEPT MR 20532PO Box 55819Boston, MA 02205-5819PLEASE NOTE: This request was filed by a MuckRock staff reporter. Also note thatimproperly addressed (i.e., with the requester's name rather than "MuckRock News"and the department number) requests might be returned as undeliverable.
The KCSO has located documents responsive to your request. A file containing the documents has been uploaded to our record retrieval system. Please log in to the Records Center at the following link to retrieve the records:
Public Records Request - P002475-081415 Once you log in and go to your request, you will find the uploaded records in the yellow highlighted area of your request and marked as attachments.
We are continuing to look for documents responsive to your request. We anticipate having the next installment of documents to you no later than November 13, 2015. If we can have them to you sooner we certainly will. Please reply to this message or log in to the Online Request System if you have any questions or would like to update or cancel this request.
Sincerely,
JOHN URQUHART, King County Sheriff
Johanna Loomis | Paralegal | Public Disclosure Unit
206.263.2522 | www.kingcounty.gov/sheriff
If you wish to track or respond to this request, please login to the
Online Request System. (https://mycusthelp.com/KCSO/_cs/RequestEdit.aspx?rid=2475&coid=)
From: KCSO Online Request System
Dear Michael,
We received your request for password assistance on 1/13/2016. Below is your temporary password. Please use it to access your account online. When you access your account, please create a permanent password that only you can remember. Login: requests@muckrock.com Password: 929dd2cea3
King County Sheriff's Office
This is an auto-generated email and has originated from an unmonitored email account. Please DO NOT REPLY.
From: KCSO Online Request System
Hello Michael,
This message is to notify you that your password has changed.
King County Sheriff's Office
This is an auto-generated email and has originated from an unmonitored email account. Please DO NOT REPLY.
From: Michael Morisy
Hi,
We logged into the portal, and there was a message stating that the request was complete and the documents were uploaded, but it looks like the documents weren't attached to our request. I couldn't see a way to follow up in your system; so could the documents be re-uploaded?
Thanks!
From: MuckRock.com
To Whom It May Concern:
I'm following up on the following Public Records request, copied below, and originally submitted on Aug. 14, 2015. You had previously indicated that it would be completed on Sept. 25, 2015. I wanted to check on the status of my request, and to see if there was a new estimated completion date. You had assigned it reference number #P002475-081415.
Thanks for your help, and let me know if further clarification is needed.
From: MuckRock.com
To Whom It May Concern:
I'm following up on the following Public Records request, copied below, and originally submitted on Aug. 14, 2015. You had previously indicated that it would be completed on Sept. 25, 2015. I wanted to check on the status of my request, and to see if there was a new estimated completion date. You had assigned it reference number #P002475-081415.
Thanks for your help, and let me know if further clarification is needed.
From: MuckRock.com
To Whom It May Concern:
I'm following up on the following Public Records request, copied below, and originally submitted on Aug. 14, 2015. You had previously indicated that it would be completed on Sept. 25, 2015. I wanted to check on the status of my request, and to see if there was a new estimated completion date. You had assigned it reference number #P002475-081415.
Thanks for your help, and let me know if further clarification is needed.
From: MuckRock.com
To Whom It May Concern:
I'm following up on the following Public Records request, copied below, and originally submitted on Aug. 14, 2015. You had previously indicated that it would be completed on Sept. 25, 2015. I wanted to check on the status of my request, and to see if there was a new estimated completion date. You had assigned it reference number #P002475-081415.
Thanks for your help, and let me know if further clarification is needed.
From: MuckRock.com
To Whom It May Concern:
I'm following up on the following Public Records request, copied below, and originally submitted on Aug. 14, 2015. You had previously indicated that it would be completed on Sept. 25, 2015. I wanted to check on the status of my request, and to see if there was a new estimated completion date. You had assigned it reference number #P002475-081415.
Thanks for your help, and let me know if further clarification is needed.
From: MuckRock.com
To Whom It May Concern:
I'm following up on the following Public Records request, copied below, and originally submitted on Aug. 14, 2015. You had previously indicated that it would be completed on Sept. 25, 2015. I wanted to check on the status of my request, and to see if there was a new estimated completion date. You had assigned it reference number #P002475-081415.
Thanks for your help, and let me know if further clarification is needed.
From: MuckRock.com
To Whom It May Concern:
I'm following up on the following Public Records request, copied below, and originally submitted on Aug. 14, 2015. You had previously indicated that it would be completed on Sept. 25, 2015. I wanted to check on the status of my request, and to see if there was a new estimated completion date. You had assigned it reference number #P002475-081415.
Thanks for your help, and let me know if further clarification is needed.
From: MuckRock.com
To Whom It May Concern:
I'm following up on the following Public Records request, copied below, and originally submitted on Aug. 14, 2015. You had previously indicated that it would be completed on Sept. 25, 2015. I wanted to check on the status of my request, and to see if there was a new estimated completion date. You had assigned it reference number #P002475-081415.
Thanks for your help, and let me know if further clarification is needed.
From: MuckRock.com
To Whom It May Concern:
I'm following up on the following Public Records request, copied below, and originally submitted on Aug. 14, 2015. You had previously indicated that it would be completed on Sept. 25, 2015. I wanted to check on the status of my request, and to see if there was a new estimated completion date. You had assigned it reference number #P002475-081415.
Thanks for your help, and let me know if further clarification is needed.
From: MuckRock.com
To Whom It May Concern:
I'm following up on the following Public Records request, copied below, and originally submitted on Aug. 14, 2015. You had previously indicated that it would be completed on Sept. 25, 2015. I wanted to check on the status of my request, and to see if there was a new estimated completion date. You had assigned it reference number #P002475-081415.
Thanks for your help, and let me know if further clarification is needed.
From: MuckRock.com
To Whom It May Concern:
I'm following up on the following Public Records request, copied below, and originally submitted on Aug. 14, 2015. You had previously indicated that it would be completed on Sept. 25, 2015. I wanted to check on the status of my request, and to see if there was a new estimated completion date. You had assigned it reference number #P002475-081415.
Thanks for your help, and let me know if further clarification is needed.
From: MuckRock.com
To Whom It May Concern:
I'm following up on the following Public Records request, copied below, and originally submitted on Aug. 14, 2015. You had previously indicated that it would be completed on Sept. 25, 2015. I wanted to check on the status of my request, and to see if there was a new estimated completion date. You had assigned it reference number #P002475-081415.
Thanks for your help, and let me know if further clarification is needed.
From: MuckRock.com
To Whom It May Concern:
I'm following up on the following Public Records request, copied below, and originally submitted on Aug. 14, 2015. You had previously indicated that it would be completed on Sept. 25, 2015. I wanted to check on the status of my request, and to see if there was a new estimated completion date. You had assigned it reference number #P002475-081415.
Thanks for your help, and let me know if further clarification is needed.
From: MuckRock.com
To Whom It May Concern:
I'm following up on the following Public Records request, copied below, and originally submitted on Aug. 14, 2015. You had previously indicated that it would be completed on Sept. 25, 2015. I wanted to check on the status of my request, and to see if there was a new estimated completion date. You had assigned it reference number #P002475-081415.
Thanks for your help, and let me know if further clarification is needed.
From: MuckRock.com
To Whom It May Concern:
I'm following up on the following Public Records request, copied below, and originally submitted on Aug. 14, 2015. You had previously indicated that it would be completed on Sept. 25, 2015. I wanted to check on the status of my request, and to see if there was a new estimated completion date. You had assigned it reference number #P002475-081415.
Thanks for your help, and let me know if further clarification is needed.
From: MuckRock.com
To Whom It May Concern:
I'm following up on the following Public Records request, copied below, and originally submitted on Aug. 14, 2015. You had previously indicated that it would be completed on Sept. 25, 2015. I wanted to check on the status of my request, and to see if there was a new estimated completion date. You had assigned it reference number #P002475-081415.
Thanks for your help, and let me know if further clarification is needed.
From: MuckRock.com
To Whom It May Concern:
I'm following up on the following Public Records request, copied below, and originally submitted on Aug. 14, 2015. You had previously indicated that it would be completed on Sept. 25, 2015. I wanted to check on the status of my request, and to see if there was a new estimated completion date. You had assigned it reference number #P002475-081415.
Thanks for your help, and let me know if further clarification is needed.
From: MuckRock.com
To Whom It May Concern:
I'm following up on the following Public Records request, copied below, and originally submitted on Aug. 14, 2015. You had previously indicated that it would be completed on Sept. 25, 2015. I wanted to check on the status of my request, and to see if there was a new estimated completion date. You had assigned it reference number #P002475-081415.
Thanks for your help, and let me know if further clarification is needed.
From: MuckRock.com
To Whom It May Concern:
I'm following up on the following Public Records request, copied below, and originally submitted on Aug. 14, 2015. You had previously indicated that it would be completed on Sept. 25, 2015. I wanted to check on the status of my request, and to see if there was a new estimated completion date. You had assigned it reference number #P002475-081415.
Thanks for your help, and let me know if further clarification is needed.
From: MuckRock.com
To Whom It May Concern:
I'm following up on the following Public Records request, copied below, and originally submitted on Aug. 14, 2015. You had previously indicated that it would be completed on Sept. 25, 2015. I wanted to check on the status of my request, and to see if there was a new estimated completion date. You had assigned it reference number #P002475-081415.
Thanks for your help, and let me know if further clarification is needed.
From: MuckRock.com
To Whom It May Concern:
I'm following up on the following Public Records request, copied below, and originally submitted on Aug. 14, 2015. You had previously indicated that it would be completed on Sept. 25, 2015. I wanted to check on the status of my request, and to see if there was a new estimated completion date. You had assigned it reference number #P002475-081415.
Thanks for your help, and let me know if further clarification is needed.
From: MuckRock.com
To Whom It May Concern:
I'm following up on the following Public Records request, copied below, and originally submitted on Aug. 14, 2015. You had previously indicated that it would be completed on Sept. 25, 2015. I wanted to check on the status of my request, and to see if there was a new estimated completion date. You had assigned it reference number #P002475-081415.
Thanks for your help, and let me know if further clarification is needed.
From: MuckRock.com
To Whom It May Concern:
I'm following up on the following Public Records request, copied below, and originally submitted on Aug. 14, 2015. You had previously indicated that it would be completed on Sept. 25, 2015. I wanted to check on the status of my request, and to see if there was a new estimated completion date. You had assigned it reference number #P002475-081415.
Thanks for your help, and let me know if further clarification is needed.
From: MuckRock.com
To Whom It May Concern:
I'm following up on the following Public Records request, copied below, and originally submitted on Aug. 14, 2015. You had previously indicated that it would be completed on Sept. 25, 2015. I wanted to check on the status of my request, and to see if there was a new estimated completion date. You had assigned it reference number #P002475-081415.
Thanks for your help, and let me know if further clarification is needed.
From: MuckRock.com
To Whom It May Concern:
I'm following up on the following Public Records request, copied below, and originally submitted on Aug. 14, 2015. You had previously indicated that it would be completed on Sept. 25, 2015. I wanted to check on the status of my request, and to see if there was a new estimated completion date. You had assigned it reference number #P002475-081415.
Thanks for your help, and let me know if further clarification is needed.
From: MuckRock.com
To Whom It May Concern:
I'm following up on the following Public Records request, copied below, and originally submitted on Aug. 14, 2015. You had previously indicated that it would be completed on Sept. 25, 2015. I wanted to check on the status of my request, and to see if there was a new estimated completion date. You had assigned it reference number #P002475-081415.
Thanks for your help, and let me know if further clarification is needed.
From: MuckRock.com
To Whom It May Concern:
I'm following up on the following Public Records request, copied below, and originally submitted on Aug. 14, 2015. You had previously indicated that it would be completed on Sept. 25, 2015. I wanted to check on the status of my request, and to see if there was a new estimated completion date. You had assigned it reference number #P002475-081415.
Thanks for your help, and let me know if further clarification is needed.
From: MuckRock.com
To Whom It May Concern:
I'm following up on the following Public Records request, copied below, and originally submitted on Aug. 14, 2015. You had previously indicated that it would be completed on Sept. 25, 2015. I wanted to check on the status of my request, and to see if there was a new estimated completion date. You had assigned it reference number #P002475-081415.
Thanks for your help, and let me know if further clarification is needed.
From: MuckRock.com
To Whom It May Concern:
I'm following up on the following Public Records request, copied below, and originally submitted on Aug. 14, 2015. You had previously indicated that it would be completed on Sept. 25, 2015. I wanted to check on the status of my request, and to see if there was a new estimated completion date. You had assigned it reference number #P002475-081415.
Thanks for your help, and let me know if further clarification is needed.
From: MuckRock.com
To Whom It May Concern:
I'm following up on the following Public Records request, copied below, and originally submitted on Aug. 14, 2015. You had previously indicated that it would be completed on Sept. 25, 2015. I wanted to check on the status of my request, and to see if there was a new estimated completion date. You had assigned it reference number #P002475-081415.
Thanks for your help, and let me know if further clarification is needed.
From: MuckRock.com
To Whom It May Concern:
I'm following up on the following Public Records request, copied below, and originally submitted on Aug. 14, 2015. You had previously indicated that it would be completed on Sept. 25, 2015. I wanted to check on the status of my request, and to see if there was a new estimated completion date. You had assigned it reference number #P002475-081415.
Thanks for your help, and let me know if further clarification is needed.
From: MuckRock.com
To Whom It May Concern:
I'm following up on the following Public Records request, copied below, and originally submitted on Aug. 14, 2015. You had previously indicated that it would be completed on Sept. 25, 2015. I wanted to check on the status of my request, and to see if there was a new estimated completion date. You had assigned it reference number #P002475-081415.
Thanks for your help, and let me know if further clarification is needed.
From: MuckRock.com
To Whom It May Concern:
I'm following up on the following Public Records request, copied below, and originally submitted on Aug. 14, 2015. You had previously indicated that it would be completed on Sept. 25, 2015. I wanted to check on the status of my request, and to see if there was a new estimated completion date. You had assigned it reference number #P002475-081415.
Thanks for your help, and let me know if further clarification is needed.
From: MuckRock.com
To Whom It May Concern:
I'm following up on the following Public Records request, copied below, and originally submitted on Aug. 14, 2015. You had previously indicated that it would be completed on Sept. 25, 2015. I wanted to check on the status of my request, and to see if there was a new estimated completion date. You had assigned it reference number #P002475-081415.
Thanks for your help, and let me know if further clarification is needed.
From: MuckRock.com
To Whom It May Concern:
I'm following up on the following Public Records request, copied below, and originally submitted on Aug. 14, 2015. You had previously indicated that it would be completed on Sept. 25, 2015. I wanted to check on the status of my request, and to see if there was a new estimated completion date. You had assigned it reference number #P002475-081415.
Thanks for your help, and let me know if further clarification is needed.
From: MuckRock.com
To Whom It May Concern:
I'm following up on the following Public Records request, copied below, and originally submitted on Aug. 14, 2015. You had previously indicated that it would be completed on Sept. 25, 2015. I wanted to check on the status of my request, and to see if there was a new estimated completion date. You had assigned it reference number #P002475-081415.
Thanks for your help, and let me know if further clarification is needed.
From: MuckRock.com
To Whom It May Concern:
I'm following up on the following Public Records request, copied below, and originally submitted on Aug. 14, 2015. You had previously indicated that it would be completed on Sept. 25, 2015. I wanted to check on the status of my request, and to see if there was a new estimated completion date. You had assigned it reference number #P002475-081415.
Thanks for your help, and let me know if further clarification is needed.
From: Muckrock Staff
To Whom It May Concern:
I'm following up on the following Public Records request, copied below, and originally submitted on Aug. 14, 2015. You had previously indicated that it would be completed on Sept. 25, 2015. I wanted to check on the status of my request, and to see if there was a new estimated completion date. You had assigned it reference number #P002475-081415.
Thanks for your help, and let me know if further clarification is needed.
From: Muckrock Staff
To Whom It May Concern:
I'm following up on the following Public Records request, copied below, and originally submitted on Aug. 14, 2015. You had previously indicated that it would be completed on Sept. 25, 2015. I wanted to check on the status of my request, and to see if there was a new estimated completion date. You had assigned it reference number #P002475-081415.
Thanks for your help, and let me know if further clarification is needed.
From: Muckrock Staff
To Whom It May Concern:
I'm following up on the following Public Records request, copied below, and originally submitted on Aug. 14, 2015. You had previously indicated that it would be completed on Sept. 25, 2015. I wanted to check on the status of my request, and to see if there was a new estimated completion date. You had assigned it reference number #P002475-081415.
Thanks for your help, and let me know if further clarification is needed.
From: Muckrock Staff
To Whom It May Concern:
I'm following up on the following Public Records request, copied below, and originally submitted on Aug. 14, 2015. You had previously indicated that it would be completed on Sept. 25, 2015. I wanted to check on the status of my request, and to see if there was a new estimated completion date. You had assigned it reference number #P002475-081415.
Thanks for your help, and let me know if further clarification is needed.
From: Muckrock Staff
To Whom It May Concern:
I'm following up on the following Public Records request, copied below, and originally submitted on Aug. 14, 2015. You had previously indicated that it would be completed on Sept. 25, 2015. I wanted to check on the status of my request, and to see if there was a new estimated completion date. You had assigned it reference number #P002475-081415.
Thanks for your help, and let me know if further clarification is needed.
From: Muckrock Staff
To Whom It May Concern:
I'm following up on the following Public Records request, copied below, and originally submitted on Aug. 14, 2015. You had previously indicated that it would be completed on Sept. 25, 2015. I wanted to check on the status of my request, and to see if there was a new estimated completion date. You had assigned it reference number #P002475-081415.
Thanks for your help, and let me know if further clarification is needed.
From: Muckrock Staff
To Whom It May Concern:
I'm following up on the following Public Records request, copied below, and originally submitted on Aug. 14, 2015. You had previously indicated that it would be completed on Sept. 25, 2015. I wanted to check on the status of my request, and to see if there was a new estimated completion date. You had assigned it reference number #P002475-081415.
Thanks for your help, and let me know if further clarification is needed.
From: Muckrock Staff
To Whom It May Concern:
I'm following up on the following Public Records request, copied below, and originally submitted on Aug. 14, 2015. You had previously indicated that it would be completed on Sept. 25, 2015. I wanted to check on the status of my request, and to see if there was a new estimated completion date. You had assigned it reference number #P002475-081415.
Thanks for your help, and let me know if further clarification is needed.
From: Muckrock Staff
To Whom It May Concern:
I'm following up on the following Public Records request, copied below, and originally submitted on Aug. 14, 2015. You had previously indicated that it would be completed on Sept. 25, 2015. I wanted to check on the status of my request, and to see if there was a new estimated completion date. You had assigned it reference number #P002475-081415.
Thanks for your help, and let me know if further clarification is needed.
From: Muckrock Staff
To Whom It May Concern:
I'm following up on the following Public Records request, copied below, and originally submitted on Aug. 14, 2015. You had previously indicated that it would be completed on Sept. 25, 2015. I wanted to check on the status of my request, and to see if there was a new estimated completion date. You had assigned it reference number #P002475-081415.
Thanks for your help, and let me know if further clarification is needed.
From: Muckrock Staff
To Whom It May Concern:
I'm following up on the following Washington Public Records Act request, copied below, and originally submitted on Aug. 14, 2015. You had previously indicated that it would be completed on Sept. 25, 2015. I wanted to check on the status of my request, and to see if there was a new estimated completion date. You had assigned it reference number #P002475-081415.
Thanks for your help, and let me know if further clarification is needed.
From: Muckrock Staff
To Whom It May Concern:
I'm following up on the following Washington Public Records Act request, copied below, and originally submitted on Aug. 14, 2015. You had previously indicated that it would be completed on Sept. 25, 2015. I wanted to check on the status of my request, and to see if there was a new estimated completion date. You had assigned it reference number #P002475-081415.
Thanks for your help, and let me know if further clarification is needed.
From: Muckrock Staff
To Whom It May Concern:
I'm following up on the following Washington Public Records Act request, copied below, and originally submitted on Aug. 14, 2015. You had previously indicated that it would be completed on Sept. 25, 2015. I wanted to check on the status of my request, and to see if there was a new estimated completion date. You had assigned it reference number #P002475-081415.
Thanks for your help, and let me know if further clarification is needed.
From: Muckrock Staff
To Whom It May Concern:
I'm following up on the following Washington Public Records Act request, copied below, and originally submitted on Aug. 14, 2015. You had previously indicated that it would be completed on Sept. 25, 2015. I wanted to check on the status of my request, and to see if there was a new estimated completion date. You had assigned it reference number #P002475-081415.
Thanks for your help, and let me know if further clarification is needed.
From: Muckrock Staff
To Whom It May Concern:
I'm following up on the following Washington Public Records Act request, copied below, and originally submitted on Aug. 14, 2015. You had previously indicated that it would be completed on Sept. 25, 2015. I wanted to check on the status of my request, and to see if there was a new estimated completion date. You had assigned it reference number #P002475-081415.
Thanks for your help, and let me know if further clarification is needed.
From: Muckrock Staff
To Whom It May Concern:
I'm following up on the following Washington Public Records Act request, copied below, and originally submitted on Aug. 14, 2015. You had previously indicated that it would be completed on Sept. 25, 2015. I wanted to check on the status of my request, and to see if there was a new estimated completion date. You had assigned it reference number #P002475-081415.
Thanks for your help, and let me know if further clarification is needed.
From: Muckrock Staff
To Whom It May Concern:
I'm following up on the following Washington Public Records Act request, copied below, and originally submitted on Aug. 14, 2015. You had previously indicated that it would be completed on Sept. 25, 2015. I wanted to check on the status of my request, and to see if there was a new estimated completion date. You had assigned it reference number #P002475-081415.
Thanks for your help, and let me know if further clarification is needed.
From: Muckrock Staff
To Whom It May Concern:
I'm following up on the following Washington Public Records Act request, copied below, and originally submitted on Aug. 14, 2015. You had previously indicated that it would be completed on Sept. 25, 2015. I wanted to check on the status of my request, and to see if there was a new estimated completion date. You had assigned it reference number #P002475-081415.
Thanks for your help, and let me know if further clarification is needed.
From: Muckrock Staff
To Whom It May Concern:
I'm following up on the following Washington Public Records Act request, copied below, and originally submitted on Aug. 14, 2015. You had previously indicated that it would be completed on Sept. 25, 2015. I wanted to check on the status of my request, and to see if there was a new estimated completion date. You had assigned it reference number #P002475-081415.
Thanks for your help, and let me know if further clarification is needed.
From: Muckrock Staff
To Whom It May Concern:
I'm following up on the following Washington Public Records Act request, copied below, and originally submitted on Aug. 14, 2015. You had previously indicated that it would be completed on Sept. 25, 2015. I wanted to check on the status of my request, and to see if there was a new estimated completion date. You had assigned it reference number #P002475-081415.
Thanks for your help, and let me know if further clarification is needed.
From: King County Sheriff's Office
--- Please respond above this line ---
Subject: Public Disclosure Request Reference# P002475-081415 Dear Michael, We received your message dated August 13, 2018 regarding a previous message sent January 13, 2016 for an update on your request, P002475-081415. In reviewing our records, we could not find any records of having received the January 13, 2016. Regarding the installment uploaded on September 24, 2015, the settings were set incorrectly and have now been changed. You should be able to see the 1st installment if you log into your request. Additionally, in review of the request itself it appears that it was accidently closed on September 24, 2015 when we provided the 1st installment. This appears to have been a data entry error which we will correct and reopen your request. Our request system now has safeguards to prevent this from happening, but at the time of your request they were not in place. We reviewed the files uploaded to your account as a 1st installment and it appears to contain the documents we gathered from our AFIS unit, that would use and maintain the devices you were requesting records for. We had also intended to do an email search for additional responsive records. We will run that search and provide documents to you no later then September 21, 2018.
Please log in to the Records Center at the following link to retrieve the records:
Public Records Request - P002475-081415 Once you log in and go to your request, you will find the uploaded records in the "Files" section.
Please reply to this message or log in to the Online Request System if you have any questions or would like to clarify or cancel this request.
Sincerely,
MITZI JOHANKNECHT, King County Sheriff
Johanna Loomis | Project/Program Manager I | Public Disclosure Unit 206.263.2522 | www.kingcounty.gov/sheriff
If you wish to track or respond to this request, please login to the
Online Request System. (https://KCSO.mycusthelp.com/webapp/_rs/RequestEdit.aspx?rid=2475&coid=)
From: King County Sheriff's Office
Hello Michael,
This message is to notify you that your password has changed.
King County Sheriff's Office
This is an auto-generated email and has originated from an unmonitored email account. Please DO NOT REPLY.
From: King County Sheriff's Office
--- Please respond above this line ---
Subject: Public Disclosure Request Reference# P002475-081415 Dear Michael, Thank you for your request made via the King County Sheriff’s Office (KCSO) Online Request System on August 14, 2015. You requested: “Dear Custodian of Records/Public Records Coordinator,
I am collaborating with the Electronic Frontier Foundation, a public interest group,
and the media organization MuckRock, to survey how law enforcement agencies
deploy mobile biometric technologies.
Mobile biometric technologies can be defined as any mobile device or mobile app
used by law enforcement agencies to scan, capture, analyze, store, or automatically
recognize any physical or biological characteristic of a subject. Commonly used
mobile biometric technologies include fingerprint/thumbprint collection, facial
recognition, scans of the iris or other elements of the human eye, Rapid DNA, and
tattoo recognition. (Please see below for examples.)
Pursuant to RCW Ch. 42.56 (Public Records Act), I request the following records
pertaining to mobile biometric technologies, including those listed above, as well as
other biometric technologies I have not identified:
1) Purchasing and procurement documents, including but not limited to: purchase
orders, RFPs, responses to RFPs, invoices and contracts
2) Policy, procedural, and training documents, including but not limited to: use
policies, standard operating procedures, training materials, presentations, privacy
assessments, data retention policies, and other guidelines
3) Programming documents, including but not limited to: funding opportunity
announcements, grant applications and grantor status/progress reports, reports to
legislative bodies, annual reports
4) Audit documents, including but not limited to: audits of the system, misuse
reports, and reports to oversight bodies
In your response, I would appreciate that you individually address each of the above
categories of documents individually.
In addition to the above classes of documents, I am also seeking the following
information:
- The total number of individuals whose biometric data has been collected over the
last three years,
- The total number of [biometric data points] contained in the agency’s database
- The retention period for biometric data
- The number of mobile biometrics devices purchased and in use
- The total number of authorized users of the mobile biometrics devices
- Which external agencies and entities have access to biometric data in the database
and under what conditions,
- Whether biometric data is combined with biographic data such as name and
address in the database, and
- The process by which data is entered into the database
These documents will be published online and inform the public dialog over police
technology. Because of the great public interest in these issues, I ask that you waive
any fees. If your agency is unable to do so, please contact me with an estimate of
the costs.
Thank you.
Sincerely,
Michael Morisy
Examples:
Mobile facial recognition
http://www.utsandiego.com/news/2013/nov/08/cir-facial-recognition-software-sandiego/
Mobile fingerprint readers
http://www.policechiefmagazine.org/magazine/index.cfm?
fuseaction=display_arch&article_id=1824&issue_id=62009
Mobile iris scanners
http://www.reuters.com/article/2011/07/20/us-crime-identification-irisidUSTRE76J4A120110720
Rapid DNA
http://www.policemag.com/channel/technology/articles/2014/02/speeding-up-dnaanalysis.
aspx
Mobile Tattoo Recognition
http://www.lawofficer.com/articles/print/volume-10/issue-4/features/newsmartphone-
app-interprets.html
Filed via MuckRock.com
E-mail (Preferred): requests@muckrock.com
For mailed responses, please address (see note):
MuckRock
DEPT MR 20532
PO Box 55819
Boston, MA 02205-5819
PLEASE NOTE: This request was filed by a MuckRock staff reporter. Also note that
improperly addressed (i.e., with the requester's name rather than "MuckRock News"
and the department number) requests might be returned as undeliverable.”
The KCSO Public Disclosure Unit has run an initial email search for "biometric device" and located approximately 170 emails. We are reviewing these records and have an installment ready for you (the 2nd Installment for this request). We will also be running email searches for "biometric data", "mobile biometric" and "biometric tech". If you have additional terms you would like us to search please provide them by October 19, 2018. If you do not, we will assume these additional terms will suffice for our search purposes. We are continuing to review the additional responses located in our first search and anticipate having the next installment to you by November 23, 2018. If we can have them to you sooner we certainly will.
Please log in to the Records Center at the following link to retrieve the records:
Public Records Request - P002475-081415 Once you log in and go to your request, you will find the uploaded records in the "Files" section.
Please reply to this message or log in to the Online Request System if you have any questions or would like to clarify or cancel this request. Sincerely, MITZI JOHANKNECHT, King County Sheriff Johanna Loomis | Project/Program Manager I | Public Disclosure Unit 206.263.2522 | www.kingcounty.gov/sheriff
If you wish to track or respond to this request, please login to the
Online Request System. (https://KCSO.mycusthelp.com/webapp/_rs/RequestEdit.aspx?rid=2475&coid=)
From: King County Sheriff's Office
--- Please respond above this line ---
Subject: Public Disclosure Request Reference# P002475-081415 Dear Michael, Thank you for your request made via the King County Sheriff’s Office (KCSO) Online Request System on August 14, 2015. You requested: “Dear Custodian of Records/Public Records Coordinator,
I am collaborating with the Electronic Frontier Foundation, a public interest group,
and the media organization MuckRock, to survey how law enforcement agencies
deploy mobile biometric technologies.
Mobile biometric technologies can be defined as any mobile device or mobile app
used by law enforcement agencies to scan, capture, analyze, store, or automatically
recognize any physical or biological characteristic of a subject. Commonly used
mobile biometric technologies include fingerprint/thumbprint collection, facial
recognition, scans of the iris or other elements of the human eye, Rapid DNA, and
tattoo recognition. (Please see below for examples.)
Pursuant to RCW Ch. 42.56 (Public Records Act), I request the following records
pertaining to mobile biometric technologies, including those listed above, as well as
other biometric technologies I have not identified:
1) Purchasing and procurement documents, including but not limited to: purchase
orders, RFPs, responses to RFPs, invoices and contracts
2) Policy, procedural, and training documents, including but not limited to: use
policies, standard operating procedures, training materials, presentations, privacy
assessments, data retention policies, and other guidelines
3) Programming documents, including but not limited to: funding opportunity
announcements, grant applications and grantor status/progress reports, reports to
legislative bodies, annual reports
4) Audit documents, including but not limited to: audits of the system, misuse
reports, and reports to oversight bodies
In your response, I would appreciate that you individually address each of the above
categories of documents individually.
In addition to the above classes of documents, I am also seeking the following
information:
- The total number of individuals whose biometric data has been collected over the
last three years,
- The total number of [biometric data points] contained in the agency’s database
- The retention period for biometric data
- The number of mobile biometrics devices purchased and in use
- The total number of authorized users of the mobile biometrics devices
- Which external agencies and entities have access to biometric data in the database
and under what conditions,
- Whether biometric data is combined with biographic data such as name and
address in the database, and
- The process by which data is entered into the database
These documents will be published online and inform the public dialog over police
technology. Because of the great public interest in these issues, I ask that you waive
any fees. If your agency is unable to do so, please contact me with an estimate of
the costs.
Thank you.
Sincerely,
Michael Morisy
Examples:
Mobile facial recognition
http://www.utsandiego.com/news/2013/nov/08/cir-facial-recognition-software-sandiego/
Mobile fingerprint readers
http://www.policechiefmagazine.org/magazine/index.cfm?
fuseaction=display_arch&article_id=1824&issue_id=62009
Mobile iris scanners
http://www.reuters.com/article/2011/07/20/us-crime-identification-irisidUSTRE76J4A120110720
Rapid DNA
http://www.policemag.com/channel/technology/articles/2014/02/speeding-up-dnaanalysis.
aspx
Mobile Tattoo Recognition
http://www.lawofficer.com/articles/print/volume-10/issue-4/features/newsmartphone-
app-interprets.html
Filed via MuckRock.com
E-mail (Preferred): requests@muckrock.com
For mailed responses, please address (see note):
MuckRock
DEPT MR 20532
PO Box 55819
Boston, MA 02205-5819
PLEASE NOTE: This request was filed by a MuckRock staff reporter. Also note that
improperly addressed (i.e., with the requester's name rather than "MuckRock News"
and the department number) requests might be returned as undeliverable.”
We have completed the 3rd installment of records responsive to your request. We have noticed that you have not viewed or opened the 1st or 2nd installments of records we uploaded to your account. Collecting the information is very labor intensive for both staff and our records database. Per RCW42.56.120 “If an installment of a records request is not claimed or reviewed, the agency is not obligated to fulfill the balance of the request.” If you do not pick up the 1st, 2nd and 3rd installments by December 21, 2018 we will consider your request abandoned and close your request. Please log in to the Records Center at the following link to retrieve the records:
Public Records Request - P002475-081415 Once you log in and go to your request, you will find the uploaded records in the "Files" section.
Please reply to this message or log in to the Online Request System if you have any questions or would like to clarify or cancel this request. Sincerely, MITZI JOHANKNECHT, King County Sheriff Johanna Loomis | Project/Program Manager I | Public Disclosure Unit 206.263.2522 | www.kingcounty.gov/sheriff
If you wish to track or respond to this request, please login to the
Online Request System. (https://KCSO.mycusthelp.com/webapp/_rs/RequestEdit.aspx?rid=2475&coid=)
Files
pages