Procedures and policies related to the handling of inmate grievances (Department of Corrections)

Beryl Lipton filed this request with the Department of Corrections of Washington.
Tracking #




From: Beryl Lipton

To Whom It May Concern:

Pursuant to RCW Ch. 42.56 (Public Records Act), I hereby request the following records:

All procedures and policies related to the handling of inmate grievances.

I also request that, if appropriate, fees be waived as I believe this request is in the public interest. The requested documents will be made available to the general public free of charge as part of the public information service at, processed by a representative of the news media/press and is made in the process of news gathering and not for commercial usage.

In the event that fees cannot be waived, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 5 business days, as the statute requires.


Beryl Lipton

From: Garland, Kari A. (DOC)

Mr. Lipton:

I am writing to confirm receipt of your public disclosure request received in our office on 9/19/14. Your request has been assigned the following tracking number: PDU-31082. Please refer to this number in all future communications with us about this request.

You have requested disclosure of all procedures and policies related to the handling of inmate grievances. I have attached a copy of the Offender Grievance Program Policy and attachment and the Offender Grievance Program Manual to this email. These documents are provided to you in accordance with the Public Records Act.

The Department is currently reviewing its public disclosure policies and procedures with regard to providing records in electronic format. Pending completion of that review, we are examining requests for the release of records in electronic format on a case by case basis. Based on all of the facts and circumstances of your request and the records responsive to it, we are providing records to you in electronic format. However, this action neither signifies a change in the Department's policy, nor indicates that the Department will release records in electronic format in all cases upon request.

This request is considered fulfilled and has been closed.


Kari Garland, Public Disclosure Specialist
Public Disclosure Unit
Department of Corrections
PO Box 41118
Olympia WA 98504

The Washington Department of Corrections is increasing the security level for email messages containing confidential or restricted data. A new Secure Email Portal is being implemented. Outbound email messages from DOC staff that contain confidential or restricted data will be routed to the portal. A notification of the secured message will be delivered to the recipient.

Click on the following web link for more information.

From: Beryl Lipton

Hello Ms. Garland,

Thank you for your help with this request. It is greatly appreciated!

Have a lovely weekend,