Procedures and policies related to the handling of inmate grievances (Department of Corrections)

Beryl Lipton filed this request with the Department of Corrections of Pennsylvania.


From: Beryl Lipton

To Whom It May Concern:

Pursuant to Pennsylvania Right to Know Act, I hereby request the following records:

All procedures and policies related to the handling of inmate grievances.

I also request that, if appropriate, fees be waived as I believe this request is in the public interest. The requested documents will be made available to the general public free of charge as part of the public information service at, processed by a representative of the news media/press and is made in the process of news gathering and not for commercial usage.

In the event that fees cannot be waived, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 5 business days, as the statute requires.


Beryl Lipton

From: Filkosky, Andrew

Dear Mr. Lipton,

This email acknowledges receipt by the Department of Corrections of your written request for records under the Pennsylvania Right-to-Know Law (RTKL). Your request was received by this office on September 19, 2014.

Your request implicates DC-ADM 804 (Inmate Grievances) and is granted. This record is attached to this email at no charge.


Andrew Filkosky | Agency Open Records Officer
Department of Corrections | Office of Chief Counsel
1920 Technology Parkway
Mechanicsburg, PA  17050
Phone:  717.728.7770 | Fax:  717.728.0312

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From: Beryl Lipton

Hello Mr. Filkosky,

Thank you very much for your help with this!

Best wishes,