Pennsylvania Change Requests

Samantha Liss filed this request with the Department of Human Services of Pennsylvania.
Tracking #

24-RTKL-044

23-RTKL-586

Status
Completed

Communications

From: Samantha Liss

To Whom It May Concern:

Pursuant to the Pennsylvania Right to Know Act, I hereby request the following records:

Copies of all "change requests" or reasonably similar correspondence sent to addresses that include the email domain "@deloitte.com" between Jan. 1, 2023 and Dec. 12, 2023.

The requested documents will be made available to the general public, and this request is not being made for commercial purposes.

In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 5 business days, as the statute requires.

Sincerely,

Samantha Liss

From: Department of Human Services

Good evening,

The PA Department of Human Services (department) received your below Right-To-Know Law (RTKL) request.

The RTKL requires a requester to submit to the agency a request that identifies or describes the records requested with sufficient specificity to enable the agency to ascertain which records are being requested. Office of the Governor v. Engelkemier, 148 A.3d 522, 530 (Pa. Cmwlth. 2016). A request must identify the subject matter, the scope, and the timeframe of the records sought. You provided a time frame of the records you are seeking. However, your request has no defined group of individuals whose records are to be searched nor does it identify any subject matter, but states that you are seeking "[c]opies of all 'change requests' or reasonably similar correspondence" which does not indicate some business of the agency and would likely lead to a broad universe of responsive records. Therefore, your request is insufficiently specific.

In order for the department to process your request, please identify a subject matter of the communications regarding "change requests" you are seeking. The subject matter of the request must identify the 'transaction or activity' of the agency for which the record is sought. Please also identify the specific people at the department (or a group, such as senior staff) that may have sent or received the communications you are seeking.

Your prompt response will be appreciated so that the department can continue working on your request.

Thank you.

Andrea Bankes | Agency Open Records Officer
Office of Administration
Department of Human Services
Room 234 Health & Welfare Building | Hbg PA 17120
Phone: 717.787.3422 | Fax: 717.772.2490
www.dhs.pa.gov<http://www.dhs.pa.gov/>

Creating partnerships to deliver quality services to customers through collaboration, consultation and supports.

From: Samantha Liss

Hello,
We're seeking change requests sent to contractor Deloitte regarding work performed under the contract number: 4000026033. Deloitte is the vendor operating the state's Medicaid eligibility systems and we are seeking communications from senior staff to Deloitte regarding the request for changes to this IT system.

From: Department of Human Services

Good afternoon,

Attached is the PA Department of Human Services' interim response to your Right-To-Know Law request.

Andrea Bankes | Agency Open Records Officer
Office of Administration
Department of Human Services
Room 234 Health & Welfare Building | Hbg PA 17120
Phone: 717.787.3422 | Fax: 717.772.2490
www.dhs.pa.gov<http://www.dhs.pa.gov/>

Creating partnerships to deliver quality services to customers through collaboration, consultation and supports.

From: Department of Human Services

Good evening,

Attached is the PA Department of Human Services' final response to your Right-To-Know Law request.

Andrea Bankes | Agency Open Records Officer
Office of Administration
Department of Human Services
Room 234 Health & Welfare Building | Hbg PA 17120
Phone: 717.787.3422 | Fax: 717.772.2490
www.dhs.pa.gov<http://www.dhs.pa.gov/>

Creating partnerships to deliver quality services to customers through collaboration, consultation and supports.

From: Samantha Liss

Hi, Andrea,

The spreadsheet lists "CR Number" and "CR Title."
Could you define what "CR" stands for in this instance.

From: Department of Human Services

Good afternoon,

"CR" stands for Change Request.

Andrea Bankes | Agency Open Records Officer
Office of Administration
Department of Human Services
Room 234 Health & Welfare Building | Hbg PA 17120
Phone: 717.787.3422 | Fax: 717.772.2490
www.dhs.pa.gov<http://www.dhs.pa.gov/>

Creating partnerships to deliver quality services to customers through collaboration, consultation and supports.

From: Samantha Liss

Thank you.

If I have follow-up requests regarding specific change requests listed in the spreadsheet you provided, can I respond in this thread or do I have to file a new request?

From: Department of Human Services

Good morning,

Please file a new request if you have follow-up requests regarding specific change requests listed in the spreadsheet provided to you.

Andrea Bankes | Agency Open Records Officer
Office of Administration
Department of Human Services
Room 234 Health & Welfare Building | Hbg PA 17120
Phone: 717.787.3422 | Fax: 717.772.2490
www.dhs.pa.gov<http://www.dhs.pa.gov/>

Creating partnerships to deliver quality services to customers through collaboration, consultation and supports.

From: Samantha Liss

It appears the file you sent is a small snapshot of a much larger spreadsheet.
Can you tell me what other fields and information are contained in the larger spreadsheet?

From: Department of Human Services

Good morning,

Attached is the PA Department of Human Services' interim response to your Right-To-Know Law request.

Andrea Bankes | Agency Open Records Officer
Office of Administration
Department of Human Services
Room 234 Health & Welfare Building | Hbg PA 17120
Phone: 717.787.3422 | Fax: 717.772.2490
www.dhs.pa.gov<http://www.dhs.pa.gov/>

Creating partnerships to deliver quality services to customers through collaboration, consultation and supports.

From: Department of Human Services

Good afternoon,

Attached is the PA Department of Human Services' final response to your Right-To-Know Law request.

Andrea Bankes | Agency Open Records Officer
Office of Administration
Department of Human Services
Room 234 Health & Welfare Building | Hbg PA 17120
Phone: 717.787.3422 | Fax: 717.772.2490
www.dhs.pa.gov<http://www.dhs.pa.gov/>

Creating partnerships to deliver quality services to customers through collaboration, consultation and supports.

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