Social Media Monitoring (East Carolina State University Police Department)
| Multi Request | Social Media Monitoring |
| Submitted | Aug. 1, 2018 |
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Communications
From: Narrative Arts
To Whom It May Concern:
Pursuant to the North Carolina Public Records Law, I hereby request the following records:
All records, including memoranda, policies, procedures, communications, legal opinions, training modules, directives, guidelines, and correspondence (including over e-mail) related to any electronic data collected, captured, recorded, retained, processed, intercepted, analyzed, or shared by surveillance/monitoring tools involving social media platforms.
In consideration of the information above, Working Narratives seeks all records that contain, constitute, or reference agreements, contracts, and communications with outside agencies and private companies regarding social media monitoring , including but not limited to Memoranda of Understanding, Statements of Work, and Purchase Orders.
We also seek records that contain, constitute, or reference training materials, guidance or modules for any social media monitoring tools, or that contain, constitute, or reference the testing or evaluation of social media monitoring tools, including but not limited to market surveys of vendors of social media analytical tools, and qualitative and quantitative assessments of the capabilities provided by various tools.
The time frame for which we are seeking records is from January 2016 through July 2018.
If you determine that any portion or portions of this request cannot be fulfilled as promptly as any other portion of this request, we ask that you first fulfill whatever portion of this request you can fulfill within 10 business days and then fulfill the remainder of the request as promptly as possible.
We are happy to work with your office to make this request as simple as possible and eliminate unnecessary work. Please contact us before you incur labor costs or the use of information technology resources beyond those that your agency has already established for reproduction of the information requested. We can probably find an efficient solution that serves the public interest while minimizing your effort.
The requested documents will be made available to the general public, and this request is not being made for commercial purposes.
In the event that there are fees, we would be grateful if you would inform us of the total charges in advance of fulfilling our request. We would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.
Thank you in advance for your anticipated cooperation in this matter. We would request your response within ten (10) business days.
Sincerely,
Working Narratives
From: Muckrock Staff
To Whom It May Concern:
I wanted to follow up on the following North Carolina Public Records Law request, copied below, and originally submitted on Aug. 1, 2018. Please let me know when I can expect to receive a response, or if further clarification is needed.
Thanks for your help, and let me know if further clarification is needed.
From: Muckrock Staff
To Whom It May Concern:
I wanted to follow up on the following North Carolina Public Records Law request, copied below, and originally submitted on Aug. 1, 2018. Please let me know when I can expect to receive a response, or if further clarification is needed.
Thanks for your help, and let me know if further clarification is needed.
From: East Carolina State University Police Department
Dear Requestor,
Our office acknowledges receipt of your public records request for the following:
All records, including memoranda, policies, procedures, communications, legal opinions, training modules, directives, guidelines, and correspondence (including over e-mail) related to any electronic data collected, captured, recorded, retained, processed, intercepted, analyzed, or shared by surveillance/monitoring tools involving social media platforms;
All records that contain, constitute, or reference agreements, contracts, and communications with outside agencies and private companies regarding social media monitoring , including but not limited to Memoranda of Understanding, Statements of Work, and Purchase Orders; and
All records that contain, constitute, or reference training materials, guidance or modules for any social media monitoring tools, or that contain, constitute, or reference the testing or evaluation of social media monitoring tools, including but not limited to market surveys of vendors of social media analytical tools, and qualitative and quantitative assessments of the capabilities provided by various tools.
We understand you are seeking records for the timeframe from January 2016 through July 2018.
We will work to review your request as promptly as possible. Please be aware that our public records officer position is currently vacant, and accordingly, our timeline for response to requests may be longer than expected. Given the size of your request, we are in the process of collecting responsive records and will be in touch once we have information on the volume and nature of the responsive documents. Also, please be aware that university policy, as allowed by state law, permits the recovery of actual costs of copies and materials, as well as a service fee for employee time in excess of four hours expended in gathering, reviewing and responding to public records requests, exclusive of time required for redaction or intermingled, confidential information.
If you should have any questions, please do not hesitate to contact our office.
Meagan I. Kiser
Associate University Attorney
East Carolina University
215 Spilman Building
Greenville, NC 27858-4353
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From: Muckrock Staff
To Whom It May Concern:
I wanted to follow up on the following North Carolina Public Records Law request, copied below, and originally submitted on Aug. 1, 2018. Please let me know when I can expect to receive a response, or if further clarification is needed.
Thanks for your help, and let me know if further clarification is needed.
From: Muckrock Staff
To Whom It May Concern:
I wanted to follow up on the following North Carolina Public Records Law request, copied below, and originally submitted on Aug. 1, 2018. Please let me know when I can expect to receive a response.
Thanks for your help, and let me know if further clarification is needed.
From: Muckrock Staff
To Whom It May Concern:
I wanted to follow up on the following North Carolina Public Records Law request, copied below, and originally submitted on Aug. 1, 2018. Please let me know when I can expect to receive a response.
Thanks for your help, and let me know if further clarification is needed.
From: Narrative Arts
Wondering if there's an update on this. Thanks!
From: Muckrock Staff
To Whom It May Concern:
I wanted to follow up on the following North Carolina Public Records Law request, copied below, and originally submitted on Aug. 1, 2018. Please let me know when I can expect to receive a response.
Thanks for your help, and let me know if further clarification is needed.
From: Muckrock Staff
To Whom It May Concern:
I wanted to follow up on the following North Carolina Public Records Law request, copied below, and originally submitted on Aug. 1, 2018. Please let me know when I can expect to receive a response.
Thanks for your help, and let me know if further clarification is needed.
From: Narrative Arts
To Whom It May Concern:
It has been 79 business days since our request was received by your office. The information we requested is of timely value and we would appreciate you expediting it in every way possible. Thank you.
From: Muckrock Staff
To Whom It May Concern:
I wanted to follow up on the following North Carolina Public Records Law request, copied below, and originally submitted on Aug. 1, 2018. Please let me know when I can expect to receive a response.
Thanks for your help, and let me know if further clarification is needed.
From: Muckrock Staff
To Whom It May Concern:
I wanted to follow up on the following North Carolina Public Records Law request, copied below, and originally submitted on Aug. 1, 2018. Please let me know when I can expect to receive a response.
Thanks for your help, and let me know if further clarification is needed.
From: Muckrock Staff
To Whom It May Concern:
I wanted to follow up on the following North Carolina Public Records Law request, copied below, and originally submitted on Aug. 1, 2018. Please let me know when I can expect to receive a response.
Thanks for your help, and let me know if further clarification is needed.
From: East Carolina State University Police Department
Dear Requestor,
Please find the attached response to your public record request dated August 1, 2018. The records have been redacted of confidential information protected by the Family Educational Rights and Privacy Act (FERPA) or North Carolina General Statutes. I have also attached ECU's previous partial response from late last year.
By sending of this response, ECU considers this production to complete the University's response to your request. However, if our office can be of any additional assistance, please let us know.
Most sincerely,
-Meagan
Meagan I. Kiser
Associate University Attorney
East Carolina University
215 Spilman Building
Greenville, NC 27858-4353
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