Metro Transit (Minneapolis, MN) Social Media Settings

To Whom It May Concern:

Pursuant to the Minnesota Government Data Practices Act, I hereby request the following records:

With respect to any Twitter, Facebook, or Instagram account created, operated, or maintained by your agency:

1. A copy of the list of people, accounts, or pages banned by that account. This list is accessible by logging into the account as an administrator and:
(a) On Facebook, clicking "Settings" t the top of the official page, (C) clicking “People and Other Pages” in the left column, and (D) selecting “Banned People and Pages” from the drop-down menu. The final URL should look like: https://www.facebook.com/.../settings/?tab=people_and_other_pages.
(b) On Twitter, navigating to this URL while logged into the account: https://twitter.com/settings/blocked.
(c) On Instagram, follow these instructions: https://help.instagram.com/461525818338125/?helpref=uf_share.

2. A copy of the settings for the Facebook page. This list is accessible by (A) logging into the Facebook page as an administrator, and then (B) clicking “Settings” at the top of the official page. The URL should look like: https://www.facebook.com/.../settings/?tab=settings.

3. A copy of any policy concerning employee use of social media or use of your agency's social media accounts by the public.

The requested documents will be made available to the general public, and this request is not being made for commercial purposes.

In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 10 business days.

Sincerely,

Adam Steinbaugh

Hello Gabe --

Thanks for providing this. If possible, can I make an additional request? I'm looking for particular settings concerning the Facebook page. See the first and second pages of the attached document, which is also available here: https://www.documentcloud.org/documents/21579793-facebook-and-twitter-settings-examples.

Would you be able to provide these for for me? Here are steps on how to obtain them:

1. The settings page. These records may be accessed through one of three processes:
The first option:
(a) Log in as an administrator of the page.
(b) Navigate to the Facebook page (e.g., https://www.facebook.com/MetroTransitMN).
(c) On the lefthand side of the page, where it says "Manage Page," scroll to "Settings," located at the lefthand side of the bottom of the page.
(d) Click "General" on the lefthand side of the page.

The second option:
(a) Log in as an administrator of the page.
(b) Go to the following URL, replacing "MetroTransitMN" with the appropriate page name: https://www.facebook.com/MetroTransitMN/settings/?tab=settings.

The third option:
(a) Log in as an administrator of the page.
(b) Navigate to the Facebook page (e.g., https://www.facebook.com/MetroTransitMN).
(c) Go to this URL, replacing "MetroTransitMN" with the appropriate page name: https://www.facebook.com/MetroTransitMN/settings/?tab=settings&ref=page_edit&section=download_your_page
(d) Click "Download your page"
(e) Select "HTML," "High," and "All time" in the available options.
(f) Make sure only the "Page profile information" and "Page settings" boxes are checked.
(g) Click "Request a download."
(h) When the information is ready to download, enter the password to download it.
(i) Press "confirm."
(j) Provide the files contained in the .zip file.

2. A copy of the list of banned people and pages. This record may be accessed in this manner:
(a) Log in as an administrator of the page.
(b) Navigate to the Facebook page (e.g., https://www.facebook.com/MetroTransitMN).
(c) On the lefthand side of the page, where it says "Manage Page," scroll to "Settings," located at the lefthand side of the bottom of the page.
(d) Click "People and other Pages" on the lefthand side of the page.
(e) On the menu labeled "People who Like this Page," select "Banned People and Pages"

Thanks again,

Adam Steinbaugh

Hello Gabe --

Could they try following the instructions listed here?: https://www.facebook.com/help/466076673571942

Thank you!

Adam Steinbaugh

Hello Gabe --

I don't think there are different instructions, at least not that I'm aware of. I think we can withdraw this request.

Thanks!

Adam Steinbaugh