Gastonia Police Department (NC) Social Media

To Whom It May Concern:

Pursuant to the North Carolina Public Records Law, I hereby request the following records:

This request seeks records relating to the Facebook located at https://www.facebook.com/GastoniaPoliceDepartment and the Twitter account located at https://twitter.com/GPDNC. An example of what each of these records look like is available at https://bit.ly/facebookfoia.

In order to access the requested information, you will first need to take the following steps:

1. Log into the page account or a Facebook account with managerial access to the Facebook page. For information on this type of access, see: https://www.facebook.com/help/187316341316631.)
2. "Switch" to the page account. To do so, click your profile photo in the top right, then click "See all profiles", then select the Page you want to switch into. (See the instructions here: https://www.facebook.com/help/123930246348340).
3. Click "Professional dashboard" on the left, or go to this URL https://www.facebook.com/GastoniaPoliceDepartment/?sk=professional_dashboard.
I request the following information:

1. The "Page and Tagging" information. Once logged into the account, go to this URL: https://www.facebook.com/settings/?tab=timeline&privacy_source=timeline_gear_menu.

2. The list of blocked users. This information is accessible by following these steps:
(a) Once logged into the account, go to this URL: https://www.facebook.com/settings?tab=blocking
(b) Click "Edit" next to "Block users"
(c) Click "See your blocked list"

3. The list of blocked Pages. This information is accessible by following these steps:
(a) Once logged into the account, go to this URL: https://www.facebook.com/settings?tab=blocking
(b) Click "Edit" next to "Block Pages"
(c) Click "See your blocked list"

4. The list of "Moderation Assist" criteria. This information is accessible by following either of these steps:
(a) Once logged into the account, go to the "Professional Dashboard" and then click "Moderation Assist" on the left side of the screen.
(b) Alternatively, visit this URL: https://www.facebook.com/GastoniaPoliceDepartment/professional_dashboard/moderation_assist.

5. If the "Moderation Assist" criteria includes "Comment has certain keywords", the list of keywords. This information is accessible by following the steps in (4) above, then:
(a) Click the pencil (edit) icon next to each of the criteria ("Comment has certain keywords").
(b) Click "Edit" from the drop-down menu.
(c) Click "Comment has certain keywords"
(d) On the right side of the "Keywords" menu, click the ellipsis menu ("...")
(e) Click "Copy list" from the dropdown menu.
(f) Provide the information from the list.

6. If the "Moderation Assist" criteria includes "Comment has specific links", the list of keywords. This information is accessible by following the steps in (4) above, then:
(a) Click the pencil (edit) icon next to each of the criteria ("Comment has specific links").
(b) Click "Edit" from the drop-down menu.
(c) Click "Comment has links to specific sites."
(d) Provide the information from the "Added sites" list.

7. The list of people with Facebook access. From the "Professional dashboard" page (https://www.facebook.com/GastoniaPoliceDepartment/?sk=professional_dashboard), click "Page Access" on the left side of the screen. Alternatively, visit this URL: https://www.facebook.com/settings/?tab=profile_access.

8. The list of moderation actions in the Activity log. This information is accessible by following these steps:
(a) Once logged into the account, go to the "Professional Dashboard."
(b) Click "Moderation Assist" on the left side of the screen (or go to this URL: https://www.facebook.com/GastoniaPoliceDepartment/professional_dashboard/moderation_assist).
(c) Click "Activity log" on the left side of the screen (or go to this URL: https://www.facebook.com/GastoniaPoliceDepartment/professional_dashboard/moderation_activity_log).
(c) From the dropdown menu labeled "Visible comments", select "Hidden comments".
(d) Continue scrolling down until the complete list is loaded.

9. 4. For each of the "THREADS" identified below, a copy of any hidden comments, with all comments expanded, as visible when logged in as the page. The records of the hidden comments on the full thread may be accessed through this process:
(a) Once logged into the account, navigate to the url of the thread.
(b) Make sure you are interacting with the page as the page: Click the down-pointing arrow next to the user icon (located near the top of the thread, to the right of the "Like," "Comment," and "Share" buttons) and, on the "Choose How to Interact" menu, select the name of the page.
(c) Click "Most Relevant" (or "Newest" or "All Comments" or "Hidden by This Page") and, on the menu, select "Hidden by This Page".
(d) Make sure the thread is fully expanded: Scroll through the comments and click the links reading "1 reply," "replies," or "View more comments" to expand the thread.

For purposes of this request, "THREADS" means and refers to the posts located at:

(a) https://www.facebook.com/GastoniaPoliceDepartment/posts/pfbid02anJjMihNh7srUsSHNGAEqUPg8xobnVMcnBt9itKKDR7dk6Kxf9VQtdpFP8m2CCsZl
(b) https://www.facebook.com/GastoniaPoliceDepartment/posts/pfbid02Jf2jaqWNHukhPx1Mx5CR5cyHpREvbD6XaJ5TKN7nsWYr7E2SPVJeZGCf9JFppL8cl
(c) https://www.facebook.com/GastoniaPoliceDepartment/posts/pfbid02bdESrWpQbnp7DChBRjTHKVVG9Ngo7zDjZccnHF6K8pgSdvAvdms6Lc2Rr9ZHpDqGl

10. The list of blocked Twitter accounts for each of the Twitter accounts listed above. To access this information, navigate to this URL while logged into the account: https://twitter.com/settings/blocked.

The requested documents will be made available to the general public, and this request is not being made for commercial purposes.

In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 10 business days.

Sincerely,

Adam Steinbaugh