records concerning Crow Tow d/b/a Crow Automotive Services Inc. (Des Moines Police Department)
| Multi Request | records concerning Crow Tow d/b/a Crow Automotive Services Inc. |
| Submitted | Jan. 5, 2021 |
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Communications
From: Heather Gulbranson
To Whom It May Concern:
Pursuant to the Iowa Open Records Law, I hereby request the following records:
Copies of public records regarding Crow Automotive Services Inc. d/b/a Crow Tow, or the owner; Randy Crow including copies of any complaints the police department or sheriff's department has received since 2009 against this company or owner. (Including but not limited to reports of theft of personal belongings from towed vehicle, damage to personal property, illegal or unauthorized towing, etc)
I would also like the total numbers of calls (if kept) that were received in 2018, 2019, 2020 in regards to Crow Tow (i.e. -citizen call looking for car that has been towed etc)
The requested documents will be made available to the general public, and this request is not being made for commercial purposes.
In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.
Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 10 business days, as the statute requires.
Sincerely,
Heather Gulbranson
From: Muckrock Staff
To Whom It May Concern:
I wanted to follow up on the following Iowa Open Records Law request, copied below, and originally submitted on Jan. 5, 2021. Please let me know when I can expect to receive a response.
Thanks for your help, and let me know if further clarification is needed.
From: Muckrock Staff
To Whom It May Concern:
I wanted to follow up on the following Iowa Open Records Law request, copied below, and originally submitted on Jan. 5, 2021. Please let me know when I can expect to receive a response.
Thanks for your help, and let me know if further clarification is needed.
From: Muckrock Staff
To Whom It May Concern:
I wanted to follow up on the following Iowa Open Records Law request, copied below, and originally submitted on Jan. 5, 2021. Please let me know when I can expect to receive a response.
Thanks for your help, and let me know if further clarification is needed.
From: Des Moines Police Department
Good morning,
Research is underway to identify documents responsive to your request.
Thanks.
Sent from my iPhone
From: Muckrock Staff
To Whom It May Concern:
I wanted to follow up on the following Iowa Open Records Law request, copied below, and originally submitted on Jan. 5, 2021. Please let me know when I can expect to receive a response.
Thanks for your help, and let me know if further clarification is needed.
From: Des Moines Police Department
Attached is the contract with Crow Tow.
At this time, this is the only document that we possess that is responsive to your request.
Doing the research for this request I’ve learned that complaints regarding Crow Tow may have been submitted to our department via email, and responded to and resolved also via email. To locate those would require our IT Department to research using the key words that you have provided. This could come with a fee. If you would like an estimate for that, please let me know.
Thanks.
Paul
From: Muckrock Staff
Hi Paul,
Thank you so much for your help with this request! I'm not able to see the responsive document on our end - could you please try resending it?
From: Heather Gulbranson
Thanks Paul,
Please let me know what the fee would be.
Thanks,
Heather Gulbranson
From: Heather Gulbranson
Paul,
Just to clarify, I am looking for any "calls for service" regarding crow tow as well as any official complaints received.
Thanks
Heather Gulbranson
From: Muckrock Staff
To Whom It May Concern:
I wanted to follow up on the following Iowa Open Records Law request, copied below, and originally submitted on Jan. 5, 2021. Please let me know when I can expect to receive a response.
Thanks for your help, and let me know if further clarification is needed.
From: Des Moines Police Department
Good afternoon,
I’ve attached the documents responsive to your request. If there is another issue with opening or receiving, please give me a call at 515-720-4043.
The effort to get an estimate for an email search is underway. Your request is very broad, and could get time-consuming and expensive, so I’m working on narrowing the list of potential recipients of complaints. If you have any suggestions that could help with content specificity, beyond “Crow Tow”, that would help.
Thanks,
Paul
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