Email system documentation (Dallas Police Department)

Emma Best filed this request with the Dallas Police Department of Dallas, TX.
Tracking #

D014756-061818

Multi Request Email system documentation
Status
Completed

Communications

From: Emma Best

To Whom It May Concern:

Pursuant to the Texas Public Information Act, I hereby request the following records:

Documentation describing the email system(s) used by your agency, including the procedures and methods for performing searches of the email system.

I am a member of the news media and request classification as such. I have previously written about the government and its activities, with some reaching over 100,000 readers. As such, as I have a reasonable expectation of publication and my editorial and writing skills are well established. In addition, I discuss and comment on the files online and make them available through non-profits such as the Internet Archive and MuckRock, disseminating them to a large audience. While my research is not limited to this, a great deal of it, including this, focuses on the activities and attitudes of the government itself. As such, it is not necessary for me to demonstrate the relevance of this particular subject in advance.

As my primary purpose is to inform about government activities by reporting on it and making the raw data available, I request that fees be waived.

The requested documents will be made available to the general public, and this request is not being made for commercial purposes.

In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 10 business days, as the statute requires.

Sincerely,

Emma Best

From: Dallas Police Department

Dear Emma Best,
Thank you for registering with the City of Dallas Open Records Center.

Your Login ID is:  requests@muckrock.com

If you did not submit your request through the Records Center but are receiving this e-mail, an account has been created for you where you can track and monitor the status of your request, and receive any documents in response to your request.

If you have never used this system or cannot remember your password you may request a temporary password here: Request Temporary Password. (https://u4037834.ct.sendgrid.net/wf/click?upn=eNc8b9crHlbYoXUVZ1QkNrmltTEtUraYawYkKmjO0lSLDa6fvGCC1fc3-2FfO7r6p06fP8fO2hJijYcI0U2p1hEw-3D-3D_p7NkUKDxoD-2BUA7-2FqNKBCToQDcb6dUNROk-2FYIiMT8z-2FDIM-2Fp7Q7gKQRT2EVdjKmjkPBH3lCXBq9m6xuSO83bKRJWo-2FYJ4NCO4je3PHRzHAAJesS7w-2B1QnSMZWdRIh-2BpsTBFCPNdFdfi5NVw-2F5wF6ed5XhCcoybEx9KgedCcIj2i2KbongKUFHenbCD0NI-2BbJi88m7bAme-2Fat8NEhKH-2BhbBamsUvxL6aFSgd-2Fr0e44QfY-3D)

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From: Dallas Police Department

RE: PUBLIC INFORMATION ACT REQUEST of 6/18/2018, Reference #D014756-061818

Dear Emma,

The Dallas Police Department received a public information request from you on 6/18/2018. Your request mentioned:
“Pursuant to the Texas Public Information Act, I hereby request the following records:

Documentation describing the email system(s) used by your agency, including the procedures and methods for performing searches of the email system.”

The information you requested will require additional time to retrieve depending upon the information you are requesting and the divisions, sections or units responsible for retrieving the responsive documents. Other factors affecting the processing of your request may include research, processing, redactions and copying. In compliance with the Government Code 552.221(d), the Open Records Unit anticipates the information may be provided from the date of this letter, by 10:00 am. within 20 business days

The Open Records Unit apologizes for this delay in fulfilling your request. If you need any information, please feel free to check the status of your request by selecting " View My Request" or you may contact the Open Records Unit by calling 214-671-3148. (https://u4037834.ct.sendgrid.net/wf/click?upn=L5asTq9oAWi6tKrRmhm-2Fjd7yEBnyu7aeNT4RCZYLhrrOZMTeHJB1dLwxjRmHjuUdrwJ9NFrhiJzphFrfvpJVrg-3D-3D_p7NkUKDxoD-2BUA7-2FqNKBCToQDcb6dUNROk-2FYIiMT8z-2FDIM-2Fp7Q7gKQRT2EVdjKmjk5Zc4kwxGF-2B2WRsFVclBpTO3JFY4Sk1in5ungcVy7EX4V3rEpC1vdzgz35ubHbW2aCYjscDjBchxHFwWgqd-2BxI1d-2FJgpfcz9MLWn-2F5jjE3ZOUZy0SVtVtsVAVSLkV3VQnUYNZNDbvXT3ovC3FHArSRcYcmQ1FDmtW4u-2FScdsczUmukfDakF2Tv8GuPjm5S3gn)

Police Records Request - D014756-061818



Sincerely,

Dallas Police Department Open Records Unit To monitor the progress or update this request please log into the
Public Records Center. (https://u4037834.ct.sendgrid.net/wf/click?upn=L5asTq9oAWi6tKrRmhm-2Fjd7yEBnyu7aeNT4RCZYLhrqXSt5on0RcyFwHv9XyX4NYImkL7F3y8WTxHbmm-2FvOvdg-3D-3D_p7NkUKDxoD-2BUA7-2FqNKBCToQDcb6dUNROk-2FYIiMT8z-2FDIM-2Fp7Q7gKQRT2EVdjKmjk5Zc4kwxGF-2B2WRsFVclBpTMa9k0DqNlJG8c4WEeH-2BJzKF-2F-2FlnmdW8cT3gzE5pPd6mAwBz6skOTSmLbdFLgWl0kptRP0RxirOrpEpbsIEDbWKV3xTqapANyxCk6DDEKExdJu0mEOxmFJsL-2BW-2FFnnttqdHaWUkpTcpwp57j5eDHHj-2FQNZCB1O3j7Zsm6Sh3zSSS)
Track the issue status and respond at:
https://dallastx.govqa.us/WEBAPP//_rs/RequestEdit.aspx?rid=42717 (https://u4037834.ct.sendgrid.net/wf/click?upn=L5asTq9oAWi6tKrRmhm-2Fjd7yEBnyu7aeNT4RCZYLhroSKUyMPbsqB568bPAWNqAbM-2BosESVzFBRXLnskJwJGdaoIVim65hEoMUcHj06Jv9M-3D_p7NkUKDxoD-2BUA7-2FqNKBCToQDcb6dUNROk-2FYIiMT8z-2FDIM-2Fp7Q7gKQRT2EVdjKmjk5Zc4kwxGF-2B2WRsFVclBpTJGgKIMcbrNty3Vvuy8sAAkzAAUD5U4d7iz2EhIRbFd4w-2Fm-2FCUjSfykqQ5Lp8dHWtGXSIehNggzjYaBKjxwhZCcquoNxewvIZJkRn-2FI-2FBfV0gjOJLqsJw01uzfVjrfwAUOXHEGMce08SfEhuuRDSkGR-2FfWtchaxUAwvdrB8I2HYm)

From: Dallas Police Department

RE: PUBLIC RECORDS REQUEST of June 18, 2018, PIR Reference # D014756-061818.
Dear Emma Best,
We have prepared invoice number INV18-D014756-1 for your Public Records requested by you on June 18, 2018 with Request Number D014756-061818.
Pursuant to section 552.2615 of the Government Code, your request will be considered automatically withdrawn if you do not notify us in writing within 10 business days from the date of this statement that you:
a. Accept the charges and agree to pay;
b. Modify your request; or
c. Have sent to the Cost Rules Administrator at the Office of the Attorney General a complaint alleging that you have been overcharged for being provided with a copy of the public information.

Please make your payment via our online portal or in person.
Respectfully,
Open Records Unit DPD


This is an auto-generated email and has originated from an unmonitored email account. Please DO NOT REPLY

From: Dallas Police Department

Dear Emma Best,
In regards to the Police Records Request received on 6/18/2018 requesting Other (Please Specify Below)

records, the records have been waiting for payment for 60 days. The X considers this request closed. If you would still like the records, please submit another Police Records Request. Thank you for using the Public Records Center.
Request Details
Reference # D014756-061818
Type of Record: Other (Please Specify Below)
Description of Documents Requested: Pursuant to the Texas Public Information Act, I hereby request the following records:

Documentation describing the email system(s) used by your agency, including the procedures and methods for performing searches of the email system. To view the full details of  this request please log into the
Public Records Center. (https://u4037834.ct.sendgrid.net/wf/click?upn=L5asTq9oAWi6tKrRmhm-2Fjd7yEBnyu7aeNT4RCZYLhrp9p4sFvx-2BiV8tZa33PQGjzyUAMg1U-2FnVTlvRT0MsJMrBI-2FXic5271rt0dbrf1A1D4-3D_p7NkUKDxoD-2BUA7-2FqNKBCToQDcb6dUNROk-2FYIiMT8z-2FDIM-2Fp7Q7gKQRT2EVdjKmjkx2By3rpMXmR0JSC0cTpsQHJZ9WoXxAZPXIPp-2FIcfViiyjU7LuN2j2fZJDM26z6odcvpHs0dGu3zdWmgV3aH-2B-2BtClrE1fS7VmqBUmOG2JtAwZxlg8FsqGv8fPX5fQO8-2F98NLjdlQT2bevW3Jm6suX6QrlmcavZrXAVmy3vGGde6q9G8odrQlCchNx4CoB8M5l)

From: Dallas Police Department

RE: PUBLIC RECORDS REQUEST of June 18, 2018, PIR Reference # D014756-061818.
Dear Emma Best,
We have not received your payment on invoice number INV18-D014756-1 for Public Records requested by you on June 18, 2018 with Request Number D014756-061818.
Your request is deemed automatically withdrawn.

Respectfully,
Open Records Unit DPD


This is an auto-generated email and has originated from an unmonitored email account. Please DO NOT REPLY

From: Emma Best

To Whom It May Concern:

Please find enclosed a check for $1.00 to satisfy the fee associated with the attached public records request.

Thank you.

From: Dallas Police Department

Hello,

Unfortunately your email was not recognized and has not been routed accordingly.  Please be advised that if you wish to submit a new request or check on the status of an already submitted request, you should visit the Description: TO: "DALLASTX Support"[dallastx@mycusthelp.net]Dallas Police DepartmentTexas Public Information Act Office1400 South Lamar StreetDallas, TX 75215September 5, 2018This is a follow up to request number D014756-061818:To Whom It May Concern:I wanted to follow up on the following Texas Public Information Act request, copied below, and originally submitted on June 17, 2018. Please let me know when I can expect to receive a response, or if further clarification is needed. You had assigned it reference number #D014756-061818.Thanks for your help, and let me know if further clarification is needed.Filed via MuckRock.comE-mail (Preferred): 56351-25888877@requests.muckrock.comUpload documents directly: https://www.muckrock.com/accounts/agency_login/dallas-police-department-4330/email-system-documentation-dallas-police-department-56351/?uuid-login=b2d90fba-4aed-4b51-96f7-abe0353dacab&email=dallastx%40mycusthelp.net#agency-replyIs this email coming to the wrong contact? Something else wrong? Use the above link to let us know.For mailed responses, please address (see note):MuckRock NewsDEPT MR 56351411A Highland AveSomerville, MA 02144-2516PLEASE NOTE: This request is not filed by a MuckRock staff member, but is being sent through MuckRock by the above in order to better track, share, and manage public records requests. Also note that improperly addressed (i.e., with the requester's name rather than "MuckRock News" and the department number) requests might be returned as undeliverable.

From: Dallas Police Department

--- Please respond above this line ---

RE: PUBLIC INFORMATION ACT REQUEST of 6/18/2018, Reference #D014756-061818
Dear Emma,
The Dallas Police Department received a public information request from you on 6/18/2018. Your request mentioned:
“Pursuant to the Texas Public Information Act, I hereby request the following records:
Documentation describing the email system(s) used by your agency, including the procedures and methods for performing searches of the email system.”

The Dallas Police Department has reviewed its files and has located responsive records to your request.
Please log in to the Records Center to retrieve the appropriate response. Your payment for your open records request has been received and the documents are ready for release.
Police Records Request - D014756-061818
To monitor the progress or update this request please log into the Public Records Center. https://dallastx.govqa.us/WEBAPP/_rs/Login.aspx (https://u4037834.ct.sendgrid.net/wf/click?upn=L5asTq9oAWi6tKrRmhm-2Fjd7yEBnyu7aeNT4RCZYLhrqXSt5on0RcyFwHv9XyX4NYImkL7F3y8WTxHbmm-2FvOvdg-3D-3D_p7NkUKDxoD-2BUA7-2FqNKBCToQDcb6dUNROk-2FYIiMT8z-2FDIM-2Fp7Q7gKQRT2EVdjKmjkVHSoV2k2q9lrcfYPVmWLdUBlSR-2FdhhkeMHlbzOKabngIbVwcVIXmYjXKPCTMZpDZhSzIUTl-2FelIEyhXbopjAUJzNu803kFOAON-2BW0-2FOyVQT8TDcSEB-2FAwZ-2BKxMK9aJTldFImQX8NVk03g-2BPSRWIYaGAghUvhDRyJcScYKOidPafHJDyAtToK4ulpC2Ddumuu)
Sincerely,
Dallas Police Department Open Records Unit To monitor the progress or update this request please log into the
Public Records Center. (https://u4037834.ct.sendgrid.net/wf/click?upn=L5asTq9oAWi6tKrRmhm-2Fjd7yEBnyu7aeNT4RCZYLhrp9p4sFvx-2BiV8tZa33PQGjzyUAMg1U-2FnVTlvRT0MsJMrECBGD4qLqPVy0nnqEncrWs-3D_p7NkUKDxoD-2BUA7-2FqNKBCToQDcb6dUNROk-2FYIiMT8z-2FDIM-2Fp7Q7gKQRT2EVdjKmjkVHSoV2k2q9lrcfYPVmWLdayVIA1Qt6IIpwzE-2F4ClH4XqlgRNRcibrF3vru56gXo44JuRauytNnmo-2BCYVMIES6vK7nNnYlV8EeCH9hew6O3arzTgS8ScWykdU6EnY1mLvu1xQO5MeZAtNmI7HfCoeZBqUUkSnVXbk2WYvBrHCNLMZM07aoCFukJH-2BHXn-2FIiR0)

From: Dallas Police Department

Dear Emma,
We received your request for password assistance on 09/17/2018 9:03 AM. Below is your temporary password. Please use it to access your account online. When you access your account, please create a permanent password that only you can remember. Login: requests@muckrock.com Temporary Password: d33d770326
This is an auto-generated email and has originated from an unmonitored email account. Please DO NOT REPLY.

From: Dallas Police Department

Hello Emma,
This message is to notify you that your password has changed.

This is an auto-generated email and has originated from an unmonitored email account. Please DO NOT REPLY.

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