Proctorio usage statistics (University of Colorado Denver)

Todd Feathers filed this request with the University of Colorado Denver of Colorado.
Multi Request Proctorio usage statistics
Est. Completion Oct. 29, 2020
Status
Fix Required

Communications

From: Todd Feathers

To Whom It May Concern:

Pursuant to the Colorado Open Records Act, I hereby request the following records:

1) Copies of usage statistics/reports from the university's Proctorio software documenting:
a) How many times the proctoring software has been used since Jan. 1, 2020
b) How many times the software has flagged activity as suspicious since Jan. 1, 2020

The Proctorio software allows for automatic generation of these reports, as demonstrated by the attached document. If it is not possible to generate reports for a specific time frame starting on Jan. 1, 2020, I ask that you provide weekly, monthly, or academic year reports covering 2019 and as much of 2020 as is possible.

I ask that all fees be waived as I am a journalist and I intend to use the requested records to publish articles in the public interest, and not for any commercial purpose.

In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter.

I look forward to receiving your response to this request within 3 business days, as the statute requires.

Sincerely,

Todd Feathers

From: University of Colorado Denver

Mr. Feathers,

Please see the attached acknowledgement letter to your Colorado Open Records Act request.

Thank you,
Shelby Vue
Administrative Coordinator
Office of University Counsel - Denver│ Anschutz Medical Campus
1380 Lawrence St., 14th Floor, Denver, CO 80204
t 303.315.6617
f 303.724.4738
Shelby.Vue@ucdenver.edu<mailto:Shelby.Vue@ucdenver.edu>
[cid:image002.png@01D6A2F9.7BCF7C00]
CONFIDENTIALITY NOTICE - This e-mail transmission, and any documents, files or previous e-mail messages attached to it may contain information that is confidential or legally privileged. If you are not the intended recipient, or a person responsible for delivering it to the intended recipient, you are hereby notified that you must not read this transmission and that any disclosure, copying, printing, distribution or use of any of the information contained in or attached to this transmission is STRICTLY PROHIBITED. If you have received this transmission in error, please immediately notify the sender by telephone or return e-mail and delete the original transmission and its attachments without reading or saving in any manner. Thank you.

From: University of Colorado Denver

Mr. Feathers,

Please see the attached extension letter to your open records request.

Thank you,
Shelby Vue
Administrative Coordinator
Office of University Counsel - Denver│ Anschutz Medical Campus
1380 Lawrence St., 14th Floor, Denver, CO 80204
t 303.315.6617
f 303.724.4738
Shelby.Vue@ucdenver.edu<mailto:Shelby.Vue@ucdenver.edu>
[cid:image003.png@01D6A6C2.5EDE9500]
CONFIDENTIALITY NOTICE - This e-mail transmission, and any documents, files or previous e-mail messages attached to it may contain information that is confidential or legally privileged. If you are not the intended recipient, or a person responsible for delivering it to the intended recipient, you are hereby notified that you must not read this transmission and that any disclosure, copying, printing, distribution or use of any of the information contained in or attached to this transmission is STRICTLY PROHIBITED. If you have received this transmission in error, please immediately notify the sender by telephone or return e-mail and delete the original transmission and its attachments without reading or saving in any manner. Thank you.

From: University of Colorado Denver

Mr. Feathers,

Please see the attached response letter and records for your Colorado Open Records Act request.

Thank you,
Shelby Vue
Administrative Coordinator
Office of University Counsel - Denver│ Anschutz Medical Campus
1380 Lawrence St., 14th Floor, Denver, CO 80204
t 303.315.6617
f 303.724.4738
Shelby.Vue@ucdenver.edu<mailto:Shelby.Vue@ucdenver.edu>
[cid:image001.png@01D6A796.42546B10]
CONFIDENTIALITY NOTICE - This e-mail transmission, and any documents, files or previous e-mail messages attached to it may contain information that is confidential or legally privileged. If you are not the intended recipient, or a person responsible for delivering it to the intended recipient, you are hereby notified that you must not read this transmission and that any disclosure, copying, printing, distribution or use of any of the information contained in or attached to this transmission is STRICTLY PROHIBITED. If you have received this transmission in error, please immediately notify the sender by telephone or return e-mail and delete the original transmission and its attachments without reading or saving in any manner. Thank you.

From: Todd Feathers

Hello Steve,

Thank you for the quick response and the records. I'm just trying to understand the situation with the data on the number of students flagged. Am I correct in saying that, while Proctorio doesn't generate a report on number of flags like the usage statistic report you provided. that data is recorded in the Canvas system?

Thanks very much!
Todd

From: University of Colorado Denver

Sarah,

This is a media request not a CORA request. If you could follow up.
Thanks

Chris

Chris Puckett
He/Him/His
Special Assistant to the Chancellor for COVID-19
Managing Associate University Counsel

From: University of Colorado Denver

Mr. Feathers,

It was explained to me by our IT team that Protorio does not have a report on the number of “flags” made by the software because that lives within the Canvas gradebook. The only way to pull that information would be to pull each course and each assignment that uses Protorio in Canvas and manually check for flags. This would be very time consuming for our staff and we would need to charge for the time spent collecting these records, which I presume could be thousands of dollars.

Thank you,
Shelby Vue
Administrative Coordinator
Office of University Counsel - Denver│ Anschutz Medical Campus
1380 Lawrence St., 14th Floor, Denver, CO 80204
t 303.315.6617
f 303.724.4738
Shelby.Vue@ucdenver.edu<mailto:Shelby.Vue@ucdenver.edu>
[cid:image001.png@01D6A859.DF021660]
CONFIDENTIALITY NOTICE - This e-mail transmission, and any documents, files or previous e-mail messages attached to it may contain information that is confidential or legally privileged. If you are not the intended recipient, or a person responsible for delivering it to the intended recipient, you are hereby notified that you must not read this transmission and that any disclosure, copying, printing, distribution or use of any of the information contained in or attached to this transmission is STRICTLY PROHIBITED. If you have received this transmission in error, please immediately notify the sender by telephone or return e-mail and delete the original transmission and its attachments without reading or saving in any manner. Thank you.

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