Anne Arundel County Health Department (MD): Social Media Settings

Adam Steinbaugh filed this request with the Anne Arundel County Health Department of Anne Arundel County, MD.
Tracking #

123692

Status
Completed

Communications

From: Adam Steinbaugh

To Whom It May Concern:

Pursuant to the Maryland Public Information Act, I hereby request the following records:

With respect to the Facebook page located at http://www.facebook.com/aahealth and the Twitter account https://twitter.com/aahealth, I request the below records.

An example of what each of these records look like is attached and available at https://www.documentcloud.org/documents/21579793-facebook-and-twitter-settings-examples. Examples of these records as produced by hundreds of other public entities may be found here: https://www.documentcloud.org/app?q=%2Bproject%3Asocial-media-censorship-s-45722%20sort%3A-created_at%20.

I request:

1. A copy of the full settings for the Facebook page, including records relating to the "Page Visibility," "Country Restrictions," "Age Restrictions," "Content Moderation," and "Profanity filter" settings. (For an example of this, see the first page of the examples at the above URL.) These records may be accessed through one of three processes:
The first option:
(a) Log in as an administrator of the page.
(b) Navigate to the Facebook page (e.g., https://www.facebook.com/aahealth).
(c) On the lefthand side of the page, where it says "Manage Page," scroll to "Settings," located at the lefthand side of the bottom of the page.
(d) Click "General" on the lefthand side of the page.

The second option:
(a) Log in as an administrator of the page.
(b) Go to the following URL: https://www.facebook.com/aahealth/settings/?tab=settings.

The third option:
(a) Log in as an administrator of the page.
(b) Navigate to the Facebook page (e.g., https://www.facebook.com/aahealth).
(c) Go to this URL: https://www.facebook.com/aahealth/settings/?tab=settings&ref=page_edit&section=download_your_page
(d) Click "Download your page"
(e) Select "HTML," "High," and "All time" in the available options.
(f) Make sure only the "Page profile information" and "Page settings" boxes are checked.
(g) Click "Request a download."
(h) When the information is ready to download, enter the password to download it.
(i) Press "confirm."
(j) Provide the files contained in the .zip file.

2. A copy of the list of banned people and pages. This record may be accessed in this manner:
(a) Log in as an administrator of the page.
(b) Navigate to the Facebook page (e.g., https://www.facebook.com/aahealth).
(c) On the lefthand side of the page, where it says "Manage Page," scroll to "Settings," located at the lefthand side of the bottom of the page.
(d) Click "People and other Pages" on the lefthand side of the page.
(e) On the menu labeled "People who Like this Page," select "Banned People and Pages"

3. A copy of the list of "Page Roles." This record may be accessed in this manner:
(a) Log in as an administrator of the page.
(b) Navigate to the Facebook page (e.g., https://www.facebook.com/aahealth).
(c) On the lefthand side of the page, where it says "Manage Page," scroll to "Settings," located at the lefthand side of the bottom of the page.
(d) Click "Page Roles" on the lefthand side of the page.

4. A copy of the lists of users blocked by the Twitter account. This list can be obtained through this process:
(a) Log into the account.
(b) Visit this URL: https://twitter.com/settings/blocked/all
(c) Visit this URL: https://twitter.com/settings/blocked/imported

5. Any policy concerning public use of or interaction with the Facebook and Twitter accounts.

The requested documents will be made available to the general public, and this request is not being made for commercial purposes.

In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 10 calendar days, as the statute requires.

Sincerely,

Adam Steinbaugh

The requested documents will be made available to the general public, and this request is not being made for commercial purposes.

In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 10 calendar days, as the statute requires.

Sincerely,

Adam Steinbaugh

From:

Mr. Steinbaugh,

The Anne Arundel County Department of Health received your Maryland Public
Information Act Request (“MPIA” ) requesting specific information in
regards to the county’s Department of Health social media accounts
(Facebook and Twitter). The requested records include a copy of the full
settings for the Facebook page, including records related to the “Page
Visibility”, “County Restrictions”, “Age Restrictions”, “Content
Moderation” and “Profanity Filter”, as well as the list of banned people
and pages, a copy of the list of “Page Roles”, copy of the lists of users
blocked by the Twitter account and any policy concerning public use of or
interaction with Facebook and Twitter accounts.

Your request is currently under review. We will keep you updated as we move
forward with your request. Your reference number for this request is
123692.

Under GP Section 4-206, a custodian may charge reasonable fees for the
search and preparation of records for inspecting and copying. Fees will
not be charged for the first two hours of that time. We will let you know
whether our time will exceed the two hours and an estimate of the fees. In
addition, we will be able to better assess whether the documents can be
reviewed and produced within 30 days or whether an extension will be
needed.

Megan Pringle
Director of Communications
Anne Arundel County Department of Health
3 Harry S. Truman Parkway
Annapolis, MD 21401
Cell: 240-539-8814
Phone: 410-222-4508
Email: hdprin21@aacounty.org
www.aahealth.org

From: Anne Arundel County Health Department

Good Afternoon,

I wanted to reach out to let you know that we are still working on your
request for public records. We apologize for the delay and hope to get you
the requested information as soon as possible.

Thank you.

Megan Pringle
Director of Communications
Anne Arundel County Department of Health
3 Harry S. Truman Parkway
Annapolis, MD 21401
Cell: 240-539-8814
Phone: 410-222-4508
Email: hdprin21@aacounty.org
www.aahealth.org

From: Adam Steinbaugh

No problem -- thank you!

Adam Steinbaugh

From: Anne Arundel County Health Department

Mr. Steinbaugh,

I have attached the available information that you have requested. Please
let me know if you have any questions or need any additional information.
Some of the information, specifically direct messages has been withheld.
We can go through that communication, but it will take additional time and
there will be a cost associated with that, as some of it will need to be
redacted.

We apologize for the delay in getting you the information you requested.

Thank you,

Megan Pringle
Director of Communications
Anne Arundel County Department of Health
3 Harry S. Truman Parkway
Annapolis, MD 21401
Cell: 240-539-8814
Phone: 410-222-4508
Email: hdprin21@aacounty.org
www.aahealth.org

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