Sound Transit Complaints/feedback

Alec Glassford filed this request with the Central Puget Sound Regional Transit Authority of Washington.
Status
Completed

Communications

From: Alec Glassford

To Whom It May Concern:

Pursuant to RCW Ch. 42.56 (Public Records Act), I hereby request the following records:

I'd like to request a log of all questions/feedback received through the main@soundtransit.org email address (as described on http://www.soundtransit.org/contact-us) in November 2016. If there is an existing digital log of these incoming communications (e.g. tagged by type of communication - "feedback," "question," etc.), that would be preferred. If not, a log of each email with just the email address of the sender and the subject of the email would be sufficient.

The requested documents will be made available to the general public, and this request is not being made for commercial purposes.

In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 5 business days, as the statute requires.

Sincerely,

Alec Glassford

From: Tennison, Leigh

This will confirm your request for a log of all questions/feedback received through the main@soundtransit.org<mailto:main@soundtransit.org> email address in November 2016.

We received your request on December 8, 2016.

Given our staffs' workload, holiday schedules, and the number of requests we are currently handling, we estimate that it will take another 5-6 weeks to identify and gather responsive records. We will contact you once we have completed our search.

Sincerely,

Leigh Tennison
Assistant to Q'Deene Nagasawa, Public Records Officer
Sound Transit
401 S. Jackson Street
Seattle, WA. 98104
leigh.tennison@soundtransit.org<mailto:leigh.tennison@soundtransit.org>
T: 206.903.7104
F: 206.398.5222

From: Tennison, Leigh

We have identified the document responsive to your request for a log of all questions/feedback received through the main@soundtransit.org<mailto:main@soundtransit.org> email address in November 2016. Please find it attached. This completes our response and we will close this request file.

Sincerely,

Leigh Tennison
Assistant to Q'Deene Nagasawa, Public Records Officer

From: Alec Glassford

Hi Leigh,

Thanks so much for your help with this request! I really appreciate it.

Sincerely,
Alec Glassford

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