Student Loan Collection Agency Contracts

Carly Sitrin filed this request with the U.S. Department of Education of the United States of America.
Tracking # 16-01305-F
Status
Completed

Communications

From: Carly Sitrin

To Whom It May Concern:

This is a request under the Freedom of Information Act. I hereby request the following records:

I request copies of all current contracts between the Department of Education and private, loan collection agencies. I also request documentation of the review of the "22 private collection agencies" as mentioned here:

http://www.ed.gov/news/press-releases/us-department-education-end-contracts-several-private-collection-agencies

I additionally request any and all documents (including internal correspondence) related to any complaints concerning loan collection agencies submitted to the Default Resolution Group as mentioned in the article linked above.

I also ask for any and all training materials, training reports, or employee manuals related to training collection agency employees to comply with the terms of the Fair Debt Collection Practices Act, again, as mentioned in the article above.

I also request that, if appropriate, fees be waived as I believe this request is in the public interest. The requested documents will be made available to the general public free of charge as part of the public information service at MuckRock.com, processed by a representative of the news media/press and is made in the process of news gathering and not for commercial usage.

In the event that fees cannot be waived, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 20 business days, as the statute requires.

Sincerely,

Carly Sitrin

From: MuckRock.com

To Whom It May Concern:

I wanted to follow up on the following Freedom of Information request, copied below, and originally submitted on June 25, 2015. Please let me know when I can expect to receive a response, or if further clarification is needed.

Thank you for your help.

From: MuckRock.com

To Whom It May Concern:

I wanted to follow up on the following Freedom of Information request, copied below, and originally submitted on June 25, 2015. Please let me know when I can expect to receive a response, or if further clarification is needed.

Thanks for your help, and let me know if further clarification is needed.

From: MuckRock.com

To Whom It May Concern:

I wanted to follow up on the following Freedom of Information request, copied below, and originally submitted on June 25, 2015. Please let me know when I can expect to receive a response, or if further clarification is needed.

Thanks for your help, and let me know if further clarification is needed.

From: Jones, Kim

This is the Department's acknowledgment of your request for information pursuant to the Freedom of Information Act (FOIA), 5 U.S.C. ยง 552. Your request was forwarded to the primary responsible office(s) for action.
Any future correspondence or questions regarding your request, please contact the FOIA Public Liaison at 202-401-8365 or
EDFOIAManager@ed.gov

  • Department of Education FOIA Acknowledgment Letter - 16-01305-F

From: Swafford, Christie

Dear Ms. Sitrin;

This letter is to inform you that the Department is currently still processing your request, however due to the volume of information requested and the competing demands of staff's time working to respond to your request, we will be unable to respond within 20 working days of having received the request.

If you have any questions, please contact the FOIA Requester Service Center at (202) 401-8365 or via e-mail at EDFOIAManager@ed.gov<mailto:EDFOIAManager@ed.gov>.
Best Regards!

Christie D. Swafford

From: Cook, Elise

Dear Ms. Sitrin,

Please find attached above, the final response to your fee waiver request.

Thank you,

Elise Cook
Government Information Specialist
FOIA Service Center
Office of The Chief Privacy Officer
US Department of Education
(202) 401-8365

From: Swafford, Christie

Dear Ms. Sitrin;
Enclosed is a final response letter for the above FOIA request.
Thanks!
Christie S.

From: Carly Sitrin

That last email contained no attachment - could you please advise?

From: Swafford, Christie

Dear Ms. Sitrin;
Enclosed is a corrected interim 2 letter for the above FOIA request.
Thanks!

Christie D. Swafford
Management and Program Analyst
FOIA Public Liaison
OM/OCPO/FSC
U. S. Department of Education
400 Maryland Avenue, 2E347
Washington, DC 20202
(202) 205-3691
(202) 401-0920-Fax
"Go where you are celebrated not where you are tolerated"

From: U.S. Department of Education

A copy of documents responsive to the request.

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