fcc complaints regarding verizon account 2016

karen mcelroy filed this request with the Federal Communications Commission of the United States of America.
Tracking # 2017-296
Est. Completion None
Status
Fix Required

Communications

From: karen mcelroy

To Whom It May Concern:

This is a request under the Freedom of Information Act. I hereby request the following records:

I request all documents regarding complaints filed with the FCC regarding verizon cell phones from 3/2016 until current. Any investigations done into complaints made with the FCC regarding ticket number 1058431 and outcomes of investigation. any agreements, MOA, MOU with the DEA, FBI, pierce county washington sheriff king county washington sheriff, pierce county prosecutors office, king county prosecutors office. Any MOA, MUA with stingray, cellbrite, or any cellular extraction or monitoring companies

The requested documents will be made available to the general public, and this request is not being made for commercial purposes.

In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 20 business days, as the statute requires.

Sincerely,

karen mcelroy

From: foia@regulations.gov

This message is to confirm your request submission to the FOIAonline application: View Request. Request information is as follows: (https://foiaonline.regulations.gov:443/foia/action/public/view/request?objectId=090004d281113ab3)
* Tracking Number: FCC-2017-000296
* Requester Name: Karen Mcelroy
* Date Submitted: 01/23/2017
* Request Status: Submitted
* Description: To Whom It May Concern: This is a request under the Freedom of Information Act. I hereby request the following records: I request all documents regarding complaints filed with the FCC regarding verizon cell phones from 3/2016 until current. Any investigations done into complaints made with the FCC regarding ticket number 1058431 and outcomes of investigation. any agreements, MOA, MOU with the DEA, FBI, pierce county washington sheriff king county washington sheriff, pierce county prosecutors office, king county prosecutors office. Any MOA, MUA with stingray, cellbrite, or any cellular extraction or monitoring companies The requested documents will be made available to the general public, and this request is not being made for commercial purposes. In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not. Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 20 business days, as the statute requires. Sincerely, karen mcelroy ------ Filed via MuckRock.com E-mail (Preferred): requests@muckrock.com For mailed responses, please address (see note): MuckRock DEPT MR 32128 411A Highland Ave Somerville, MA 02144-2516

From: Mike Hennigan

Dear Ms. Mcelroy, this email is in reference to your recent FOIA request you filed with the Federal Communications Commission regarding "complaints filed with the FCC regarding Verizon cell phone from 3/2016 until current." We are unable to process your request as currently framed. Please modify your request to explain exactly what you are requesting. Also, by discussing it via telephone with me, I will get a clearer understanding of what you are seeking. Please give me a call on 202 418 2869 so we may discuss clarifying the scope of your request. Please note that if I do not hear back from you by February 13, 2017, I will assume that you are not interested in proceeding with your request and we will consider your request withdrawn for FOIA control number 2017-296. You may file a new request at any time.

Sincerely,

Mike Hennigan
Consumer Policy Division
Consumer & Governmental Affairs Bureau
202-418-2869

From: karen mcelroy

I request copies of all complaints made to the FCC about Verizon cell phones from 03/2016 to the date this request is processed. I also request all documents regarding FCC ticket number 1058431. I also request any MOUs/MOAs between the FCC and any of the following agencies: DEA, FBI, Pierce County (Washington), King County Sheriff’s Office (Washington), Pierce County Prosecutor’s Office (Washington), and the King County Prosecutor’s Office, the Harris Corporation, and Cellebrite.

From: Mike Hennigan

Dear Ms. Mcelroy, the FOIA Office has reclassified you as an “all other requester” pursuant to section 0.466(a)(8) of the Commission’s rules for fee purposes. Therefore, as an “all other requester,” the Commission assesses charges to recover the full, reasonable direct cost of searching for and reproducing records that are responsive to your request; however, you are entitled to be furnished with the first 100 pages of reproduction and the first two hours of search time without charge under section 0.470(a)(3)(i) of the Commission’s rules. The reproduction in response to your request will be submitted to you electronically, therefore you will not be charged any duplication cost. However, based on a review of your request, the search time will exceed the first two hours you are entitled to receive at no charge.

Please advise me of the maximum amount you are willing to spend for us to process your request or you may wish to consider narrowing the scope of your request to reduce the fees.

Sincerely,

Mike Hennigan
Consumer Policy Division
Consumer & Governmental Affairs Bureau
202-418-2869

From: Mike Hennigan

Ms. Mcelroy, as a suggestion, you might want to narrow part of the scope of your request to all complaints filed with the FCC against Verizon Wireless from 03/01/2016 to present by residents of Washington state.

Also, if you would like for me to send you a un-redacted copy of complaint number 1058431 and any records associated with the complaint, please email or fax me (202-418-0235) a copy of your proof of your identity. Generally I would redact all personal identifying information from a complaint based on Exemption 6 of FOIA., which permits agencies not to disclose files that would clearly invade personal privacy.

Sincerely,

Mike Hennigan
Consumer Policy Division
Consumer & Governmental Affairs Bureau
202-418-2869

From: Mike Hennigan

Hello Ms. Mcelroy have you reviewed my email below? Also, have you considered modifying the scope of your request for only Verizon complaints filed by residents of the state of Washington from March 1, 2016 to present? Please advised me how we can help narrow the scope of your request. It is possible by narrowing the scope of your request to not exceed the first two free hours of search time, there could possibly be no fees involved.

Sincerely,

Mike Hennigan
Consumer Policy Division
Consumer & Governmental Affairs Bureau
202-418-2869

From: Mike Hennigan

Dear Ms. Mcelroy, this email is in further reference to your Freedom of Information Act (“FOIA”) request received by the Federal Communications Commission (FCC or Commission) and assigned to the Consumer and Governmental Affairs and Enforcement Bureaus. You are requesting information related to "all documents regarding complaints filed with the FCC regarding Verizon cell phones from 3/2016 until current.” Also, you are seeking any “investigations done into complaints made with the FCC regarding ticket number 1058431 and outcomes of investigation, any agreements, MOA, MOU with the DEA, FBI” and various other law enforcement agencies in “Pierce County Washington” and “King County Washington.”

From: Mike Hennigan

Dear Ms. Mcelroy, this email is in reference to the email you sent me on March 20, 2017, following up on your FOIA request filed with the FCC.

From: karen mcelroy

I would like to limit my request to all complaints made from washington residents on verizon

From: karen mcelroy

I actually am interested in all “investigations done into complaints made with the FCC regarding ticket number 1058431 and outcomes of investigation, any agreements, MOA, MOU with the DEA, FBI” and various other law enforcement agencies in “Pierce County Washington” and “King County Washington.”

From: Mike Hennigan

Hello Ms. Mcelroy, please file your FOIA using our FOIA online system.

Sincerely,

Mike Hennigan
Consumer Policy Division
Consumer & Governmental Affairs Bureau
202-418-2869

From: Mike Hennigan

Hello Ms. Mcelroy, please file your FOIA using our FOIA online system.

Sincerely,

Mike Hennigan
Consumer Policy Division
Consumer & Governmental Affairs Bureau
202-418-2869

From: karen mcelroy

I filed a complaint with the FCC ticket number 1058431 . I am requesting any, all references, communications, or actions taken regarding this complaint.

From: Mike Hennigan

Hello Ms. Mcelroy, as I indicated to you in two previous emails, please file your FOIA using our FOIA online system.

https://foiaonline.regulations.gov/foia/action/public/home

Sincerely,

Mike Hennigan
Consumer Policy Division
Consumer & Governmental Affairs Bureau
202-418-2869

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