FBI ransomware correspondence with Hollywood Presbyterian

Kevin Collier filed this request with the Federal Bureau of Investigation of the United States of America.
Tracking # DOJ-AP-2016- 004951; 1348169-0
Status
Rejected

Communications

From: Kevin Collier

To Whom It May Concern:

This is a request under the Freedom of Information Act. I hereby request the following records:

Any correspondence between the FBI and Hollywood Presbyterian Medical Center in California, concerning the Medical Center's ransomware attack, between Feb. 4, 2016 and the day this request is processed. Hollywood Presbyterian documented its ransomware attack here: http://hollywoodpresbyterian.com/default/assets/File/20160217%20Memo%20from%20the%20CEO%20v2.pdf

The requested documents will be made available to the general public, and this request is not being made for commercial purposes.

In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 20 business days, as the statute requires.

Sincerely,

Kevin Collier

From: Early, Holly H. (RMD) (FBI)

Dear Mr. Collier,

The FBI has received your Freedom of Information Act/Privacy (FOIPA) request and it will be forwarded to Initial Processing for review. Your request will be processed under the provisions of FOIPA and a response will be mailed to you at a later date.

Requests for fee waivers and expedited processing will be addressed once your request has been assigned an FOIPA request number. You will receive written notification of the FBI's decision.

Information regarding the Freedom of Information Act/Privacy is available at http://www.fbi.gov<http://www.fbi.gov>/ or http://www.fbi.gov/foia/<http://www.fbi.goiv/foia/>. If you require additional assistance please contact the Public Information Officer.

Thank you,

Holly Early
Public Liaison/GIS
Record/Information Dissemination Section (RIDS)
FBI-Records Management Division
170 Marcel Drive, Winchester, VA 22602-4843
PIO: (540) 868-4593
Direct: (540) 868-4854
Fax: (540) 868-4391/4997
E-mail: foiparequest@ic.fbi.gov<mailto:foiparequest@ic.fbi.gov>
Questions E-mail: foipaquestions@ic.fbi.gov<mailto:foipaquestions@ic.fbi.gov>

Do you have further questions about the FOI/PA process? Visit us at http://www.fbi.gov/foia

Please check the status of your request online at http://www.fbi.gov/foia by clicking on the CHECK STATUS OF YOUR FOI/PA REQUEST under the FOIA INDEX located on the right side of the page. Status updates are performed on a weekly basis.

From: Federal Bureau of Investigation

An interim response, stating the request is being processed.

From: FOIPAQUESTIONS

Dear Mr. Collier,

Your FOIPA Request Number is 1348169-000.

Please check the status of your FOIPA Request at http://www.fbi.gov and access the (Freedom of Information Act) link at the bottom of the page, or http://www.fbi.gov/foia, or https://vault.fbi.gov/fdps-1/@@search-fdps, and follow the instructions below.

Check the Status of Your FOIPA Request

If your FOIPA Number is [1195846-0] please enter [1195846-000] into the system. If your FOIPA Number is [1195846-1] please enter [1195846-001] into the system. If you have any questions about the status of your FOIPA request, please e-mail foipaquestions@ic.fbi.gov<mailto:foipaquestions@ic.fbi.gov>.

FIND STATUS OF FOIPA- LAST UPDATED ON May 4, 2016

Please enter the whole FOIPA number-Example: [1234567-000]

FOIPA:

Results will show the Request Number, Case Type and Process Description shown below:

FOIPA:

1234567-000

Case Type:

FOIPA

Process Description (Will display the current progress of the request)

The FBI's FOIPA Program is searching the FBI's indices for potentially responsive documents.

You may be contacted via formal letter for all fees and/or negotiation issues that may apply.
NOTE: Recent requests are entered into the FOIPA database in the order that they are received. Before you can check the status, you must have received correspondence assigning a FOIPA request number and the information transferred to the online database. Status information is updated weekly. If a request has been closed within the last six months the online database will display the following: The FOIPA number entered has been closed, and appropriate correspondence has been sent to the address on file.

Thank you,

Holly Early
Public Liaison/GIS
Record/Information Dissemination Section (RIDS)
FBI-Records Management Division
170 Marcel Drive, Winchester, VA 22602-4843
PIO: (540) 868-4593
Direct: (540) 868-4854
Fax: (540) 868-4391/4997
E-mail: foiparequest@ic.fbi.gov<mailto:foiparequest@ic.fbi.gov>
Questions E-mail: foipaquestions@ic.fbi.gov<mailto:foipaquestions@ic.fbi.gov>

Do you have further questions about the FOI/PA process? Visit us at http://www.fbi.gov/foia

Please check the status of your request online at http://www.fbi.gov/foia by clicking on the CHECK STATUS OF YOUR FOI/PA REQUEST under the FOIA INDEX located on the right side of the page. Status updates are performed on a weekly basis.

From: FOIPAQUESTIONS

Dear Mr. Collier,

Please check the status of your FOIPA Request at http://www.fbi.gov and access the (Freedom of Information Act) link at the bottom of the page, or http://www.fbi.gov/foia, or https://vault.fbi.gov/fdps-1/@@search-fdps, and follow the instructions below.

Check the Status of Your FOIPA Request

If your FOIPA Number is [1195846-0] please enter [1195846-000] into the system. If your FOIPA Number is [1195846-1] please enter [1195846-001] into the system. If you have any questions about the status of your FOIPA request, please e-mail foipaquestions@ic.fbi.gov<mailto:foipaquestions@ic.fbi.gov>.

FIND STATUS OF FOIPA- LAST UPDATED ON June 1, 2016

Please enter the whole FOIPA number-Example: [1234567-000]

FOIPA:

Results will show the Request Number, Case Type and Process Description shown below:

FOIPA:

1234567-000

Case Type:

FOIPA

Process Description (Will display the current progress of the request)

The FBI's FOIPA Program is searching the FBI's indices for potentially responsive documents.

You may be contacted via formal letter for all fees and/or negotiation issues that may apply.
NOTE: Recent requests are entered into the FOIPA database in the order that they are received. Before you can check the status, you must have received correspondence assigning a FOIPA request number and the information transferred to the online database. Status information is updated weekly. If a request has been closed within the last six months the online database will display the following: The FOIPA number entered has been closed, and appropriate correspondence has been sent to the address on file.

Thank you,

Holly Early
Public Liaison/GIS
Record/Information Dissemination Section (RIDS)
FBI-Records Management Division
170 Marcel Drive, Winchester, VA 22602-4843
PIO: (540) 868-4593
Direct: (540) 868-4854
Fax: (540) 868-4391/4997
E-mail: foiparequest@ic.fbi.gov<mailto:foiparequest@ic.fbi.gov>
Questions E-mail: foipaquestions@ic.fbi.gov<mailto:foipaquestions@ic.fbi.gov>

Do you have further questions about the FOI/PA process? Visit us at http://www.fbi.gov/foia

Please check the status of your request online at http://www.fbi.gov/foia by clicking on the CHECK STATUS OF YOUR FOI/PA REQUEST under the FOIA INDEX located on the right side of the page. Status updates are performed on a weekly basis.

From: FOIPAQUESTIONS

Dear Mr. Collier,

Please check the status of your FOIPA Request at http://www.fbi.gov and access the (Freedom of Information Act) link at the bottom of the page, or http://www.fbi.gov/foia, or https://vault.fbi.gov/fdps-1/@@search-fdps, and follow the instructions below.

Check the Status of Your FOIPA Request

If your FOIPA Number is [1195846-0] please enter [1195846-000] into the system. If your FOIPA Number is [1195846-1] please enter [1195846-001] into the system. If you have any questions about the status of your FOIPA request, please e-mail foipaquestions@ic.fbi.gov<mailto:foipaquestions@ic.fbi.gov>.

FIND STATUS OF FOIPA- LAST UPDATED ON June 29, 2016

Please enter the whole FOIPA number-Example: [1234567-000]

FOIPA:

Results will show the Request Number, Case Type and Process Description shown below:

FOIPA:

1234567-000

Case Type:

FOIPA

Process Description (Will display the current progress of the request)

The FBI's FOIPA Program is searching the FBI's indices for potentially responsive documents.

You may be contacted via formal letter for all fees and/or negotiation issues that may apply.
NOTE: Recent requests are entered into the FOIPA database in the order that they are received. Before you can check the status, you must have received correspondence assigning a FOIPA request number and the information transferred to the online database. Status information is updated weekly. If a request has been closed within the last six months the online database will display the following: The FOIPA number entered has been closed, and appropriate correspondence has been sent to the address on file.

Thank you,

Holly Early
Government Information Specialist
Record/Information Dissemination Section (RIDS)
FBI-Records Management Division
170 Marcel Drive, Winchester, VA 22602-4843
PIO: (540) 868-4593
Direct: (540) 868-4854
Fax: (540) 868-4391/4997
E-mail: foiparequest@ic.fbi.gov<mailto:foiparequest@ic.fbi.gov>
Questions E-mail: foipaquestions@ic.fbi.gov<mailto:foipaquestions@ic.fbi.gov>

Do you have further questions about the FOI/PA process? Visit us at http://www.fbi.gov/foia

Please check the status of your request online at http://www.fbi.gov/foia by clicking on the CHECK STATUS OF YOUR FOI/PA REQUEST under the FOIA INDEX located on the right side of the page. Status updates are performed on a weekly basis.

From: Federal Bureau of Investigation

The request has been rejected, with the agency stating that the information or document(s) requested are exempt from disclosure.

From: FOIPAQUESTIONS

Dear Mr. Collier,

Please check the status of your FOIPA Request at https://vault.fbi.gov/fdps-1/@@search-fdps, and follow the instructions below.

Check the Status of Your FOIPA Request

If your FOIPA Number is [1195846-0] please enter [1195846-000] into the system. If your FOIPA Number is [1195846-1] please enter [1195846-001] into the system. If you have any questions about the status of your FOIPA request, please e-mail foipaquestions@ic.fbi.gov<mailto:foipaquestions@ic.fbi.gov>.

FIND STATUS OF FOIPA- LAST UPDATED ON August 3, 2016

Please enter the whole FOIPA number-Example: [1234567-000]

FOIPA:

Results will show the Request Number, Case Type and Process Description shown below:

FOIPA:

1234567-000

Case Type:

FOIPA

Process Description (Will display the current progress of the request)

The FBI's FOIPA Program is searching the FBI's indices for potentially responsive documents.

You may be contacted via formal letter for all fees and/or negotiation issues that may apply.
NOTE: Recent requests are entered into the FOIPA database in the order that they are received. Before you can check the status, you must have received correspondence assigning a FOIPA request number and the information transferred to the online database. Status information is updated weekly. If a request has been closed within the last six months the online database will display the following: The FOIPA number entered has been closed, and appropriate correspondence has been sent to the address on file.

Thank you,

Holly Early
Government Information Specialist
Record/Information Dissemination Section (RIDS)
FBI-Records Management Division
170 Marcel Drive, Winchester, VA 22602-4843
PIO: (540) 868-4593
Direct: (540) 868-4854
Fax: (540) 868-4391/4997
E-mail: foiparequest@ic.fbi.gov<mailto:foiparequest@ic.fbi.gov>
Questions E-mail: foipaquestions@ic.fbi.gov<mailto:foipaquestions@ic.fbi.gov>

Do you have further questions about the FOI/PA process? Visit us at https://www.fbi.gov/services/records-management/foia.

Please check the status of your request online at https://vault.fbi.gov/fdps-1/@@search-fdps. Status updates are performed on a weekly basis.

From: Kevin Collier

Thank you for your response. I hereby appeal your decision that my request be denied on grounds that I have not sufficiently shown that "the public's interest in disclosure outweighs personal privacy interest of the subject."

My appeal is twofold. First, such a memo as I requested is extremely relevant to the public interest. As the FBI is well aware, ransomware is a major and ever-increasing problem in the U.S. Often, victims of ransomware have no good option to deal with it. Few industries, if any, are hurt worse than hospitals, which oftentimes must act quickly if patients' life or health depends on networks compromised by ransomware.

As increasingly common as ransomware is, it's still an unknown threat to many Americans. A number of news reports tell that various hospitals have been hit with this kind of attack, but they're often light on details. Hollywood Presbyterian, in particular, was a high-profile ransomware case. It would be of enormous interest to the public if I, as a journalist, could help shed more detailed light on the actions Hollywood Presbyterian undertook when it was first affected, and how the FBI advised it. If a single person who works at a hospital reads a report about memo I'm requesting and is more on guard for ransomware as a result, this FOIA request will unquestionably worth it.

Secondly, I'd like to address that this FOIA request would somehow violate the "personal privacy interest of the subject." If there are any individuals whose personal identifying information (social security number, phone number, home address) is exposed in such a memo, you can redact that PII before sending. Otherwise, it shouldn't be a problem.

Thank you for your help and consideration.

From: OIP-NoReply@usdoj.gov

08/25/2016 04:02 PM FOIA Request: DOJ-AP-2016-004951

From: OIP-NoReply@usdoj.gov

DOJ-AP-2016-004951 has been processed with the following final disposition: Affirmed on Appeal.

  • Collier, Kevin, AP-2016-004951, FBI - Affirm MG 7A-signed

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