DOJ Internal Project Civic Access Complaint Processing Procedures

To Mazen Basrawi, Counsel to Assistant Attorney General Perez, or whom this may concern:

This is a request under the Freedom of Information Act. I hereby request the following records:

Please provide us with any and all documents setting forth the internal procedures for processing Project Civic Access complaints after they have been received, in writing, by the DOJ Office of Civil Rights, Disability Rights Division, including:
-Notification to complainants regarding the disposition of their complaint;
-Reporting Requirements;
-Recordkeeping and Tracking System;
-Timing of processing from receipt of complaint to communication with municipality; and
-time limits from commencement of investigation of municipality to final singing of Voluntary Agreement with city.

We request that, if appropriate, fees be waived as we believe this request is in the public interest. The requested documents may be made available to the general public free of charge as part of the public information service at MuckRock.com, and is only made in the process of news gathering and reportage, and not for commercial usage.

In the event that fees cannot be waived, we would be grateful if you would inform us of the total charges in advance of fulfilling our request. We prefer the request to be filled electronically, by e-mail attachment if available or CD-ROM if not. In any case, the response must be accessible for use with screen readers (i.e., not scanned documents).

Thank you in advance for your anticipated cooperation in this matter. We look forward to receiving your response to this request within 20 business days, as the statute requires.

Best wishes,

Community Access Project

To Whom It May Concern:

I wanted to follow up on the following Freedom of Information request, copied below, and originally submitted on May 2, 2011. Please let me know when I can expect to receive a response, or if further clarification is needed.

Thank you for your help.

To Whom It May Concern:

I wanted to follow up on the following Freedom of Information request, copied below, and originally submitted on May 2, 2011. Please let me know when I can expect to receive a response, or if further clarification is needed.

Thank you for your help.

Hello,

Please acknowledge whether this request has been received and submitted for processing.

Thank you.

Hello,

Checking in again. Please respond at your earliest convenience, per your obligations under FOIA.

Thank you for your commitment to open government.

Hello,

There has not been an official response from a FOIA officer at the DOJ for the following request in almost three years. I hope we can get things moving and get access to some of these documents in the near future.

Thanks you and here is the request:

To Mazen Basrawi, Counsel to Assistant Attorney General Perez, or whom this may concern:

This is a request under the Freedom of Information Act. I hereby request the following records:

Please provide us with any and all documents setting forth the internal procedures for processing Project Civic Access complaints after they have been received, in writing, by the DOJ Office of Civil Rights, Disability Rights Division, including:
-Notification to complainants regarding the disposition of their complaint;
-Reporting Requirements;
-Recordkeeping and Tracking System;
-Timing of processing from receipt of complaint to communication with municipality; and
-time limits from commencement of investigation of municipality to final singing of Voluntary Agreement with city.

We request that, if appropriate, fees be waived as we believe this request is in the public interest. The requested documents may be made available to the general public free of charge as part of the public information service at MuckRock.com, and is only made in the process of news gathering and reportage, and not for commercial usage.

In the event that fees cannot be waived, we would be grateful if you would inform us of the total charges in advance of fulfilling our request. We prefer the request to be filled electronically, by e-mail attachment if available or CD-ROM if not. In any case, the response must be accessible for use with screen readers (i.e., not scanned documents).

Thank you in advance for your anticipated cooperation in this matter. We look forward to receiving your response to this request within 20 business days, as the statute requires.

Best wishes,

Community Access Project

Thank you for sending the attached which was never received and for resuming processing. Please note that this request was not submitted by Jason Smathers but by Eileen Feldman and the Community Access Project.