DHS Secure Internet Gateway Process

Shawn Musgrave filed this request with the Department of Homeland Security of the United States of America.
Tracking # 2014-HQFO-00016
Est. Completion None
Status
Partially Completed

Communications

From: Shawn Musgrave

To Whom It May Concern:

This is a request under the Freedom of Information Act. I hereby request the following records:

-Secure Internet Gateway Process V1.0, OIT DDC, December 4, 2012.
-A database of all Secure Internet Gateway requests submitted to all component Security Operations Centers from January 2012 to the day this request is processed. If a summary database does not exist, provide copies of all requests.
-All waiver/exceptions for social media use processed by the Department to date, as as referenced in the September 2013 OIG report, "DHS Uses Social Media To Enhance Information Sharing and Mission Operations, But Additional Oversight and Guidance Are Needed":

From page 6 - "Components may also request access to social media websites through a waiver or exception process. A waiver (valid for a specific timeframe) or exception (valid for an indefinite amount of time) is a request to bypass standard DHS security guidelines and policies, such as obtaining access to websites that are normally blocked. This process requires the approval of the component Chief Information Security Officer (CISO) and the DHS CISO. The Department had processed four exceptions and waivers as of 2012. Specifically, the Federal Emergency Management Agency (FEMA) was given waivers in 2010 and 2011 and applied for an additional waiver in 2012 to use social media to meet its mission requirements. U.S. Customs and Border Protection (CBP) was granted an exception for access to a specific website in 2009."

I also request that, if appropriate, fees be waived as I believe this request is in the public interest. The requested documents will be made available to the general public free of charge as part of the public information service at MuckRock.com, processed by a representative of the news media/press and is made in the process of news gathering and not for commercial usage.

In the event that fees cannot be waived, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 20 business days, as the statute requires.

Sincerely,

Shawn Musgrave

From: Lasko, Linda

Good afternoon,
Attached is our acknowledgment to your DHS FOIA request.  If you need to contact this office again concerning your request, please provide the DHS reference number. This will enable us to quickly retrieve the information you are seeking and reduce our response time. This office can be reached at 866-431-0486.

From: Shawn Musgrave

Hello,

Once again, DHS has provided absolutely no indication as to why it has classified me as a commercial requester whose "interests may be furthered" by release of this information.

I am a journalist who covers national security and the government, both for MuckRock as well as for a number of other media outlets. MuckRock itself produces original news -- you might see some of its original reporting, including articles produced by myself -- at muckrock.com/news

Please properly classify me, or formally deny this reclassification request so that I may appeal. This is in reference to 2014-HQFO-00016.

Thank you,
Shawn

From: Requests Muckrock

October 22, 2013
Department of Homeland Security
U.S. Department of Homeland Security
Privacy Office
Director, Disclosure & FOIA
245 Murray Drive SW, Building 410
STOP-655
Washington, D.C. 20528-0655

This is a follow up to request number 2014-HQFO-00016:

Hello,

Once again, DHS has provided absolutely no indication as to why it has
classified me as a commercial requester whose "interests may be furthered"
by release of this information.

I am a journalist who covers national security and the government, both for
MuckRock as well as for a number of other media outlets. MuckRock itself
produces original news -- you might see some of its original reporting,
including articles produced by myself -- at muckrock.com/news

Please properly classify me, or formally deny this reclassification request
so that I may appeal. This is in reference to 2014-HQFO-00016.

Thank you,
Shawn

---

On Oct. 22, 2013:

Good afternoon,
Attached is our acknowledgment to your DHS FOIA request. If you need to
contact this office again concerning your request, please provide the DHS
reference number. This will enable us to quickly retrieve the information
you are seeking and reduce our response time. This office can be reached at
866-431-0486.

---

On Oct. 3, 2013:

To Whom It May Concern:

This is a request under the Freedom of Information Act. I hereby request
the following records:

-Secure Internet Gateway Process V1.0, OIT DDC, December 4, 2012.
-A database of all Secure Internet Gateway requests submitted to all
component Security Operations Centers from January 2012 to the day this
request is processed. If a summary database does not exist, provide copies
of all requests.
-All waiver/exceptions for social media use processed by the Department to
date, as as referenced in the September 2013 OIG report, "DHS Uses Social
Media To Enhance Information Sharing and Mission Operations, But Additional
Oversight and Guidance Are Needed":

From page 6 - "Components may also request access to social media websites
through a waiver or exception process. A waiver (valid for a specific
timeframe) or exception (valid for an indefinite amount of time) is a
request to bypass standard DHS security guidelines and policies, such as
obtaining access to websites that are normally blocked. This process
requires the approval of the component Chief Information Security Officer
(CISO) and the DHS CISO. The Department had processed four exceptions and
waivers as of 2012. Specifically, the Federal Emergency Management Agency
(FEMA) was given waivers in 2010 and 2011 and applied for an additional
waiver in 2012 to use social media to meet its mission requirements. U.S.
Customs and Border Protection (CBP) was granted an exception for access to
a specific website in 2009."

I also request that, if appropriate, fees be waived as I believe this
request is in the public interest. The requested documents will be made
available to the general public free of charge as part of the public
information service at MuckRock.com, processed by a representative of the
news media/press and is made in the process of news gathering and not for
commercial usage.

In the event that fees cannot be waived, I would be grateful if you would
inform me of the total charges in advance of fulfilling my request. I would
prefer the request filled electronically, by e-mail attachment if available
or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I
look forward to receiving your response to this request within 20 business
days, as the statute requires.

Sincerely,

Shawn Musgrave

Filed via MuckRock.com
E-mail (Preferred): requests@muckrock.com

For mailed responses, please address (see note):
MuckRock News
DEPT MR 6985
PO Box 55819
Boston, MA 02205-5819

PLEASE NOTE the new address as well as the fact that improperly addressed
(i.e., with the requester's name rather than MuckRock News) requests might
be returned by the USPS as undeliverable.

From: Shawn Musgrave

Ms. Lasko,

I still have not heard any confirmation or answer to my response that I am not a commercial requester by any stretch. Our email client indicates that your office received my message, so this is doubly confusing.

Please be in touch as soon as you can so that we can clear up any confusion DHS Privacy Office may have as to my status as a media requester and journalist.

Best regards,
Shawn

From: MuckRock.com

To Whom It May Concern:

I wanted to follow up on the following Freedom of Information request, copied below, and originally submitted on Oct. 3, 2013. Please let me know when I can expect to receive a response, or if further clarification is needed. You had assigned it reference number #2014-HQFO-00016.

Thank you for your help.

From: MuckRock.com

To Whom It May Concern:

I wanted to follow up on the following Freedom of Information request, copied below, and originally submitted on Oct. 3, 2013. Please let me know when I can expect to receive a response, or if further clarification is needed. You had assigned it reference number #2014-HQFO-00016.

Thank you for your help.

From: MuckRock.com

To Whom It May Concern:

I wanted to follow up on the following Freedom of Information request, copied below, and originally submitted on Oct. 3, 2013. Please let me know when I can expect to receive a response, or if further clarification is needed. You had assigned it reference number #2014-HQFO-00016.

Thank you for your help.

From: Schmidt, Lashawn

Good Afternoon,
We are waiting on one components response, we should have it next week.  If you need to contact this office again concerning your request, please provide the DHS reference number. This will enable us to quickly retrieve the information you are seeking and reduce our response time. This office can be reached at 866-431-0486.
Regards,
DHS Privacy Office Disclosure & FOIA Program
STOP 0655
Department of Homeland Security
245 Murray Drive, SW
Washington, DC 20528-0655
Telephone:  1-866-431-0486 or 202-343-1743
Fax:  202-343-4011
Visit our
FOIA website (http://www.dhs.gov/foia)

From: MuckRock.com

To Whom It May Concern:

I wanted to follow up on the following Freedom of Information request, copied below, and originally submitted on Oct. 3, 2013. Please let me know when I can expect to receive a response, or if further clarification is needed. You had assigned it reference number #2014-HQFO-00016.

Thank you for your help.

From: MuckRock.com

To Whom It May Concern:

I wanted to follow up on the following Freedom of Information request, copied below, and originally submitted on Oct. 3, 2013. Please let me know when I can expect to receive a response, or if further clarification is needed. You had assigned it reference number #2014-HQFO-00016.

Thank you for your help.

From: MuckRock.com

To Whom It May Concern:

I wanted to follow up on the following Freedom of Information request, copied below, and originally submitted on Oct. 3, 2013. Please let me know when I can expect to receive a response, or if further clarification is needed. You had assigned it reference number #2014-HQFO-00016.

Thank you for your help.

From: MuckRock.com

To Whom It May Concern:

I wanted to follow up on the following Freedom of Information request, copied below, and originally submitted on Oct. 3, 2013. Please let me know when I can expect to receive a response, or if further clarification is needed. You had assigned it reference number #2014-HQFO-00016.

Thank you for your help.

From: FOIA

Good Afternoon,

Attached is our final response to your request. If you need to contact this office again concerning your request, please provide the DHS reference number. This will enable us to quickly retrieve the information you are seeking and reduce our response time. This office can be reached at 866-431-0486.
Regards,
DHS Privacy Office
Disclosure & FOIA Program
STOP 0655
Department of Homeland Security
245 Murray Drive, SW
Washington, DC 20528-0655
Telephone: 1-866-431-0486 or 202-343-1743
Fax: 202-343-4011
Visit our FOIA website<http://www.dhs.gov/foia>

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