Computer Training & Security (Secret Service)

Alex Guichet filed this request with the United States Secret Service of the United States of America.
Tracking # 20150117
Due Nov. 24, 2014
Est. Completion None
Status
Awaiting Response

Communications

From: Alex Guichet

To Whom It May Concern:

This is a request under the Freedom of Information Act. I hereby request the following records:

Any slides, memos, e-mails, or training materials issued to employees relating to the operation of electronic devices (computer, tablet, or mobile phone) issued since 2011 regarding the following topics:

1. Data Security (including the usage and configuration of Anti-Virus, Firewalls, Password reset policies, and VPNs.)

2. Whole Disk Encryption (and required configuration settings)

3. Mobile Device Management provisioning (including information on settings for tracking and restrictions placed on devices by installed device management profiles)

Additionally, I request information on Operating System and Application update requirements, such as standards in place requiring employees to update or not update devices, including emails and communications where IT departments request that employees defer updates from being applied immediately.

I also request that, if appropriate, fees be waived as I believe this request is in the public interest. The requested documents will be made available to the general public free of charge as part of the public information service at MuckRock.com, processed by a representative of the news media/press and is made in the process of news gathering and not for commercial usage.

In the event that fees cannot be waived, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 20 business days, as the statute requires.

Sincerely,

Alex Guichet

From: United States Secret Service

An acknowledgement letter, stating the request is being processed.

From: MuckRock.com

To Whom It May Concern:

I wanted to follow up on the following Freedom of Information request, copied below, and originally submitted on Oct. 25, 2014. Please let me know when I can expect to receive a response, or if further clarification is needed. You had assigned it reference number #20150117.

Thank you for your help.

From: FOIA

Good Morning,

At this time we are currently conducting additional searches for possible records. Please be advised, we are unable to estimate a date of completion at this time.

Sincerely,

United States Secret Service
FOIA/PA Program

From: MuckRock.com

To Whom It May Concern:

I wanted to follow up on the following Freedom of Information request, copied below, and originally submitted on Oct. 25, 2014. Please let me know when I can expect to receive a response, or if further clarification is needed. You had assigned it reference number #20150117.

Thank you for your help.

From: MuckRock.com

To Whom It May Concern:

I wanted to follow up on the following Freedom of Information request, copied below, and originally submitted on Oct. 25, 2014. Please let me know when I can expect to receive a response, or if further clarification is needed. You had assigned it reference number #20150117.

Thank you for your help.

From: MuckRock.com

To Whom It May Concern:

I wanted to follow up on the following Freedom of Information request, copied below, and originally submitted on Oct. 25, 2014. Please let me know when I can expect to receive a response, or if further clarification is needed. You had assigned it reference number #20150117.

Thank you for your help.

From: MuckRock.com

To Whom It May Concern:

I wanted to follow up on the following Freedom of Information request, copied below, and originally submitted on Oct. 25, 2014. Please let me know when I can expect to receive a response, or if further clarification is needed. You had assigned it reference number #20150117.

Thank you for your help.

From: MuckRock.com

To Whom It May Concern:

I wanted to follow up on the following Freedom of Information request, copied below, and originally submitted on Oct. 25, 2014. Please let me know when I can expect to receive a response, or if further clarification is needed. You had assigned it reference number #20150117.

Thank you for your help.

From: MuckRock.com

To Whom It May Concern:

I wanted to follow up on the following Freedom of Information request, copied below, and originally submitted on Oct. 25, 2014. Please let me know when I can expect to receive a response, or if further clarification is needed. You had assigned it reference number #20150117.

Thank you for your help.

From: MuckRock.com

To Whom It May Concern:

I wanted to follow up on the following Freedom of Information request, copied below, and originally submitted on Oct. 25, 2014. Please let me know when I can expect to receive a response, or if further clarification is needed. You had assigned it reference number #20150117.

Thank you for your help.

From: MuckRock.com

To Whom It May Concern:

I wanted to follow up on the following Freedom of Information request, copied below, and originally submitted on Oct. 25, 2014. Please let me know when I can expect to receive a response, or if further clarification is needed. You had assigned it reference number #20150117.

Thank you for your help.

From: MuckRock.com

To Whom It May Concern:

I wanted to follow up on the following Freedom of Information request, copied below, and originally submitted on Oct. 25, 2014. Please let me know when I can expect to receive a response, or if further clarification is needed. You had assigned it reference number #20150117.

Thanks for your help, and let me know if further clarification is needed.

From: FOIA

Carla,

Please provide a status update response to be forwarded to the requester. Please reply to this email with the wording that should be sent.
Thanks,

Ana J.

From: United States Secret Service

MuckRock News
DEPT MR 13955
PO Box 55819
Boston, MA 02205-5819
Attn: Alex Guichet

File Number: 20150117

Dear Requester:

Reference is made to your Freedom of Information Act (FOIA) request, which was originally submitted to the United States Secret Service (Secret Service) on October 27, 2014, for information pertaining to Any slides, memos, e-mails, or training materials issued to employees relating to the operation of electronic devices (computer, tablet, or mobile phone) issued since 2011 regarding data security (including the usage and configuration of Anti-Virus, Firewalls, Password reset Policies, and VPNs)

In our acknowledgement letter to you, we advised you that due to the increasing number of FOIA requests received by this office, we could encounter some delay in processing your request. However, we want to let you know that we have been making every effort to reduce the backlog of cases.

For your information, documents responsive to your request have been located, forwarded to this office for review and are in processing. Upon completion of the processing, all documents that can be released will be made available to you at the earliest possible date.

If you have any questions or would like to discuss this matter, please contact this office at (202) 406-6370. Please use the file number indicated above in all future correspondence with this office.

Thank you,

Freedom of Information Act & Privacy Act Program
United States Secret Service
245 Murray Lane, SW, Building T-5
Washington, DC 20223
Phone: (202) 406-6370
Fax: (202) 406-5586
Email: FOIA@USSS.DHS.GOV<mailto:Foia@usss.dhs.gov>

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