Computer Training & Security (NSA)

Alex Guichet filed this request with the National Security Agency of the United States of America.
Tracking # 79299A
Est. Completion None
Status
Fix Required

Communications

From: Alex Guichet

To Whom It May Concern:

This is a request under the Freedom of Information Act. I hereby request the following records:

Any slides, memos, e-mails, or training materials issued to employees relating to the operation of electronic devices (computer, tablet, or mobile phone) issued since 2011 regarding the following topics:

1. Data Security (including the usage and configuration of Anti-Virus, Firewalls, Password reset policies, and VPNs.)

2. Whole Disk Encryption (and required configuration settings)

3. Mobile Device Management provisioning (including information on settings for tracking and restrictions placed on devices by installed device management profiles)

Additionally, I request information on Operating System and Application update requirements, such as standards in place requiring employees to update or not update devices, including emails and communications where IT departments request that employees defer updates from being applied immediately.

I also request that, if appropriate, fees be waived as I believe this request is in the public interest. The requested documents will be made available to the general public free of charge as part of the public information service at MuckRock.com, processed by a representative of the news media/press and is made in the process of news gathering and not for commercial usage.

In the event that fees cannot be waived, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 20 business days, as the statute requires.

Sincerely,

Alex Guichet

From: National Security Agency

An acknowledgement letter, stating the request is being processed.

From: MuckRock.com

To Whom It May Concern:

I wanted to follow up on the following Freedom of Information request, copied below, and originally submitted on Sept. 30, 2014. Please let me know when I can expect to receive a response, or if further clarification is needed. You had assigned it reference number #79299.

Thank you for your help.

From: MuckRock.com

To Whom It May Concern:

I wanted to follow up on the following Freedom of Information request, copied below, and originally submitted on Sept. 30, 2014. Please let me know when I can expect to receive a response, or if further clarification is needed. You had assigned it reference number #79299.

Thank you for your help.

From: MuckRock.com

To Whom It May Concern:

I wanted to follow up on the following Freedom of Information request, copied below, and originally submitted on Sept. 30, 2014. Please let me know when I can expect to receive a response, or if further clarification is needed. You had assigned it reference number #79299.

Thank you for your help.

From: MuckRock.com

To Whom It May Concern:

I wanted to follow up on the following Freedom of Information request, copied below, and originally submitted on Sept. 30, 2014. Please let me know when I can expect to receive a response, or if further clarification is needed. You had assigned it reference number #79299.

Thank you for your help.

From: MuckRock.com

To Whom It May Concern:

I wanted to follow up on the following Freedom of Information request, copied below, and originally submitted on Sept. 30, 2014. Please let me know when I can expect to receive a response, or if further clarification is needed. You had assigned it reference number #79299.

Thank you for your help.

From: MuckRock.com

To Whom It May Concern:

I wanted to follow up on the following Freedom of Information request, copied below, and originally submitted on Sept. 30, 2014. Please let me know when I can expect to receive a response, or if further clarification is needed. You had assigned it reference number #79299.

Thank you for your help.

From: MuckRock.com

To Whom It May Concern:

I wanted to follow up on the following Freedom of Information request, copied below, and originally submitted on Sept. 30, 2014. Please let me know when I can expect to receive a response, or if further clarification is needed. You had assigned it reference number #79299.

Thank you for your help.

From: MuckRock.com

To Whom It May Concern:

I wanted to follow up on the following Freedom of Information request, copied below, and originally submitted on Sept. 30, 2014. Please let me know when I can expect to receive a response, or if further clarification is needed. You had assigned it reference number #79299.

Thank you for your help.

From: MuckRock.com

To Whom It May Concern:

I wanted to follow up on the following Freedom of Information request, copied below, and originally submitted on Sept. 30, 2014. Please let me know when I can expect to receive a response, or if further clarification is needed. You had assigned it reference number #79299.

Thank you for your help.

From: MuckRock.com

To Whom It May Concern:

I wanted to follow up on the following Freedom of Information request, copied below, and originally submitted on Sept. 30, 2014. Please let me know when I can expect to receive a response, or if further clarification is needed. You had assigned it reference number #79299.

Thank you for your help.

From: MuckRock.com

To Whom It May Concern:

I wanted to follow up on the following Freedom of Information request, copied below, and originally submitted on Sept. 30, 2014. Please let me know when I can expect to receive a response, or if further clarification is needed. You had assigned it reference number #79299.

Thanks for your help, and let me know if further clarification is needed.

From: foiarsc, foiarsc

Dear Mr. Guichet,

This responds to your recent request for a status update for case 79299. Your case is in one of our initial processing queues pending assignment to a Case Office for further evaluation and/or document search if applicable. This means we still need to search for documents, after it's assigned to a Case Officer. Due to the significant increase in FOIA requests, it is difficult estimate the completion date at this time. However, we can estimate that your case may be assigned to a Case Officer within the next 6 months. Estimating an actual completion date for your case is also difficult, as it is entirely dependent on whether or not document are located, how many documents are found, and the complexity of any document located. The estimated completion date for those cases in the median range is 3-4 years. Please be advised that this estimate is subject to change.

We appreciate your patience thus far.
Regards,
Cindy
NSA/CSS FOIA Requester Service Center
(301)688-6527

From: foiarsc, foiarsc

Dear A. Guichet ,

This responds to your recent request for a status update for case 79299. Your case is in one of our initial processing queues pending assignment to a Case Office for further evaluation and/or document search if applicable. This means we still need to search for documents, after it's assigned to a Case Officer. Due to the significant increase in FOIA requests, it is often difficult estimate the processing timeline. Estimating an actual completion date for your case is also difficult, as it is entirely dependent on whether or not document are located, how many documents are found, and the complexity of any document located. The average completion date for those cases is 3-4 years. Please be advised that this estimate is subject to change.

Thank you for your patience,

Cindy B
NSA/CSS FOIA Requester Service Center
(301)688-6527

From: National Security Agency

A fix is required to perfect the request.

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