CFPB: Surveillance video policy

Robert Delaware filed this request with the Consumer Financial Protection Bureau of the United States of America.
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Est. Completion None
No Responsive Documents


From: Robert Delaware

To Whom It May Concern:

This is a request under the Freedom of Information Act. I hereby request the following records:

This is a request for any emails, memorandum, written documents or any other material regarding the FOIA process and public access to surveillance video tapes from the lobby of the CFPB's headquarters in Washington D.C.

I recently read through the 2013 FOIA log for the CFPB, and I noticed a request related to CFPB surveillance video for one particular day (specifically for a particular time period of one day) during 2013.

Considering that the CFPB is a newly created consumer watchdog agency, the access to surveillance video from the lobby of the CFPB could possibly be a deterrent for those seeking to conduct business with this newly created agency.

Therefore, I am requesting a search for any guidelines or documents related to whether the CFPB has any specific instructions for the release of surveillance video from the lobby of their building. Such instructions could be either guidance given to employees, or to the handling of FOIA requests related to video surveillance tapes from inside of the building.

I also request that, if appropriate, fees be waived as I believe this request is in the public interest. The requested documents will be made available to the general public free of charge as part of the public information service at, processed by a representative of the news media/press and is made in the process of news gathering and not for commercial usage.

In the event that fees cannot be waived, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 20 business days, as the statute requires.


Robert Delaware

From: McDonald, Ryan

Dear Mr. Delaware,
Please see the attached acknowledgement letter that references your FOIA request dated January 14, 2014 that was submitted to the Consumer Financial Protection Bureau (CFPB).
If you have any questions or concerns, please do not hesitate to contact the CFPB FOIA Service Center at 1-855-444-FOIA (3642) or .
Thank you.
Ryan McDonald

  • Consumer Financial Protection Bureau FOIA Request (CFPB-2014-087-F)


Dear Mr. Delaware,

Attached to this email is our final response to your FOIA request dated January 14, 2014 to the Consumer Financial Protection Bureau (CFPB).

If you have any questions or concerns, please do not hesitate to contact the CFPB FOIA Team at 1-855-444-FOIA (3642) or<>.

Thank you.

Martin Michalosky
FOIA Manager