CarMax FTC complaints

Tom Nash filed this request with the Federal Trade Commission of the United States of America.
Tracking # FOIA-2013-01259
Status
Completed

Communications

From: Tom Nash

To Whom It May Concern:

This is a request under the Freedom of Information Act. I hereby request the following records:

All complaints received about retail company CarMax between 2008 and the time this request is processed.

I also request that, if appropriate, fees be waived as I believe this request is in the public interest. The requested documents will be made available to the general public free of charge as part of the public information service at MuckRock.com, processed by a representative of the news media/press and is made in the process of news gathering and not for commercial usage.

In the event that fees cannot be waived, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 20 business days, as the statute requires.

Sincerely,

Tom Nash

From: Federal Trade Commission

An acknowledgement letter, stating the request is being processed.

From: Federal Trade Commission

A cover letter granting the request and outlining any exempted materials, if any.

From: Federal Trade Commission

A copy of documents responsive to the request.

From: MuckRock.com

To Whom It May Concern:

I wanted to follow up on the following Freedom of Information request, copied below, and originally submitted on Aug. 15, 2013. Please let me know when I can expect to receive a response, or if further clarification is needed. You had assigned it reference number #FOIA-2013-01259.

Thank you for your help.

From: MuckRock.com

To Whom It May Concern:

I wanted to follow up on the following Freedom of Information request, copied below, and originally submitted on Aug. 15, 2013. Please let me know when I can expect to receive a response, or if further clarification is needed. You had assigned it reference number #FOIA-2013-01259.

Thank you for your help.

From: Kelly, Andrea

Mr. Nash,

Thank you for your inquiry. We mailed our response to your FOIA request on September 11, 2013. Please let me know if you have not received it, and I will mail you another copy. If you have any questions, please feel free to contact me at (202) 326-2836.
Best,

Andrea Kelly
Paralegal Specialist
Federal Trade Commission
Office of the General Counsel
(202) 326-2836

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