Ring, California Bureau Of Security & Investigative Services

Caroline Haskins filed this request with the California Bureau Of Security & Investigative Services of Sacramento, CA.
Status
Completed

Communications

From: Caroline Haskins


To Whom It May Concern:

Pursuant to the California Public Records Act, I hereby request the following records:

Ring Protect Inc. is licensed to operate in this state and is regulated by this agency, according to Ring.com (https://shop.ring.com/pages/licenses).

Therefore, I hereby request all records relating to Ring's ability to operate in the state. These documents could include:

1) All calendar invitations, instructional materials, presentations and presentation materials (including recorded video and audio, PowerPoint files, prepared remarks, and slides formats), and other documents that mention Ring devices and/or the Neighbors app. This includes A) any minutes/notes taking during meetings that discussed the use of Ring devices and/or the Neighbors app, B) any explanations (whether internally or externally generated) of how Ring devices and/or the Neighbors app work, and C) any other document that has been used to help explain the use, marketing, or promotion of Ring devices and/or the Neighbors app to any party, including internal documentation, public relations materials, and executive summaries.

2) A copy of any privacy impact assessments, use policies, standard operating procedures, data retention policies, legal opinions, warranties, non-disclosure agreements, contracts, liability waivers, insurance agreements, Promotional Discount Agreements, Requests for Proposals, Responses to Requests for Proposal, Memorandums of Understanding, Letters of Interest, usage policies, or informal agreements between the city and Ring.

3) Any digital communications including but not limited to emails and text messages) as well as documents, (including but not limited to PDF, word processing, excel, and slide documents) that mention Ring or the Neighbors app.

4) Any digital communications (including but not limited to emails and text messages) with Ring representatives.

The requested documents will be made available to the general public, and this request is not being made for commercial purposes. It will be used in the course of reporting for Motherboard, VICE’s science and technology website (www.motherboard.vice.com).

The requested documents will be made available to the general public, and this request is not being made for commercial purposes.

In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 10 calendar days, as the statute requires.

Sincerely,

Caroline Haskins

From: California Bureau Of Security & Investigative Services

A copy of documents responsive to the request.

From: California Bureau Of Security & Investigative Services

Caroline Haskins/MuckRock,

On October 15 we received a letter from your office that began "This is a follow up to a previous request:" The following is in response to that letter.

Please note, you reference a request we never received; our office has no request from you dated September 9, 2019.
However, on September 24 we did receive a request from you via U.S. mail (dated September 19). That request was seeking:

"...all records relating to Ring's ability to operate in the state."

The September 19 request was fulfilled by our office via U.S. mail on October 2, 2019. Hopefully this corrects the record on this request and closes the matter.

Thank you,
Ben

Ben Deci | Public Information Officer
California Department of Consumer Affairs
(916) 574-7744 | Ben.deci@dca.ca.gov<mailto:Ben.deci@dca.ca.gov>
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