Water treatment hack (Pinellas County Water Utilities)

Emma North-Best filed this request with the Pinellas County Water Utilities of Pinellas County, FL.
Multi Request Water treatment hack
Est. Completion None
Fix Required


From: Emma North-Best

To Whom It May Concern:

Pursuant to the Florida Sunshine Law, I hereby request the following records:

Records mentioning or describing the apparent 2021 hack of a water treatment facility.

I make this request as a journalist, researcher and member of the news media and request classification as such.

The requested documents will be made available to the general public, and this request is not being made for commercial purposes.

In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 10 business days.


Emma North-Best


Good morning.

This week, I received two first-class letters dated April 15, 2021, and April 16, 2021, regarding the above-referenced records request.

This is the first I have heard of a Feb. 8 request for "Records mentioning or describing the apparent 2021 hack of a water treatment facility;" however, now that I have them I will make certain your request is investigated.

Your request is being assigned to a public records liaison who will be back in touch once we determine whether we have records responsive to your request.


Patricia A. Heiss, MSM, DTM
Department Administrative Manager
Business & Customer Services Division
Pinellas County Utilities

From: Pinellas County Water Utilities

Good afternoon.

To the best of our interpretation of your request, "Records mentioning or describing the apparent 2021 hack of a water treatment facility," this is in reference to the City of Oldsmar, which is not a part of the Pinellas County Utilities system.

Please advise if we misinterpreted this request.

Patsy Heiss