911 Domestic Violence Call Response Time 2019 vs. 2020 (Multnomah County Sheriff's Office)

Colin Gerber filed this request with the Multnomah County Sheriff's Office of Multnomah County, OR.
Multi Request 911 Domestic Violence Call Response Time 2019 vs. 2020
Est. Completion None
Status
Fix Required

Communications

From: Colin Gerber

To Whom It May Concern:

Pursuant to the Oregon Public Records Law, I hereby request from Multnomah County Sheriff's Office any records, datasets, or materials that contain the following:

For July 2020:
- Average response time of department for all calls
- Average response time of department for domestic violence calls only

For all domestic violence/domestic disturbance calls to the 911 dispatch center in the month of July 2020, separated by individual call:
- Type of call
- Priority level
- Date and time of call received
- Date and time first officer arrived on scene
- Race and ethnicity of victim, if available
- Race and ethnicity of perpetrator(s), if available
- Outcome or resolution of call

For July 2019:
- Average response time of department for all calls
- Average response time of department for domestic violence calls only

For all domestic violence/domestic disturbance calls to the 911 dispatch center in the month of July 2019, separated by individual call:
- Type of call
- Priority level
- Date and time of call received
- Date and time first officer arrived on scene
- Race and ethnicity of victim, if available
- Race and ethnicity of perpetrator(s), if available
- Outcome or resolution of call

The requested documents will be made available to the general public. These records are being requested as part of a collaborative research effort and this request is not being made for commercial purposes.

In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter.

I look forward to receiving your response to this request within 10 business days.

Sincerely,

Colin Gerber

From: Multnomah County Sheriff's Office

Hi Colin,

The message is to confirm we have received your public records request seeking 911 domestic violence call response time between 2019 and 2020.

We are receiving a high volume of public records requests, so I appreciate your patience.

We are beginning to collect the data you have requested. I will follow up with any clarifying questions. Please note, there may be a fee associated with this request. A cost estimate will be provided in a follow up email.

All the best,

Chris Liedle
Communications Unit
Multnomah County Sheriff's Office
501 SE Hawthorne Blvd. Ste. 350
Portland, OR 97214
www.mcso.us<http://www.mcso.us/>
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From: Multnomah County Sheriff's Office

Hello Colin,

We want to provide additional feedback as we process your request.

Regarding point 2, seeking average response time of department for domestic violence calls only:
While certain calls may be considered domestic violence, at the point in time that the call is received, dispatchers may not have all of the information to label the call as domestic violence initially. For example, such calls may be labeled generic disturbances, threats, or other. Inversely, there are also calls that come in as DV calls, but are later re-classified as disturbances or other after it is ascertained that no domestic violence or crime was committed. Therefore, providing a complete set of data on the number of DV calls is challenging. It is not impossible, however, it would be a extremely time consuming and cost prohibitive task as an employee would have to manually analyze calls and reports to identify those that were re-classified from another call type, such as disturbance to DV, and vis versa. We believe, the current figure of recorded DV calls should still provide a good sample of response times and related data you are seeking.

Additionally, please note, race and ethnicity will not be recorded unless a crime occurred and a report was written.

Our initial data gathering would likely require about three hours of employee time, which translates to a fee of $120.00. Fees are set by the Multnomah County Board of Commissioners and not the Sheriff's Office.

If you would like an MCSO staff member to manually analyze all calls and reports, please let us know, and we can provide the additional estimate.
Regards,

Joei Peterson
Office Assistant II
Communications Unit
Multnomah County Sheriff's Office
501 SE Hawthorne Blvd, Suite 350
Portland, OR 97214
(503) 988-6306

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