ShotSpotter support logs

Dear Todd Feathers,
Thank you for your interest in public records of the City of Cleveland. Your request has been received and is being processed in accordance with the Ohio Sunshine Laws. Your request was received in this office on 8/3/2021 and has been given the reference number P018305-080321 for tracking purposes.
Records Requested: To Whom It May Concern:

Pursuant to the Illinois Freedom of Information Act., I hereby request the following records:

1) All chat logs documenting customer support/service conversations between department personnel and ShotSpotter employees since Jan. 1, 2020. These logs can easily be extracted from the department's ShotSpotter Respond system.

I ask that all fees be waived as I am a journalist and intend to use the requested records to publish articles in the public interest. In the event you choose to impose fees, I request a detailed breakdown of the fees, including the hourly wage of each employee involved and an explanation justifying the employee hours required to fulfill the request.

Should you choose to reject this request or redact portions of it, I ask that you provide a detailed breakdown of the statutory exemptions and associated case law underlying your decision to withhold each/any portion from public review.

In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 5 business days, as the statute requires.

Sincerely,

Todd Feathers

Upload documents directly: https://www.muckrock.com/
Your request will be forwarded to the relevant city department(s) to locate the information you seek and to determine the volume and any costs associated with satisfying your request. You will be contacted about the availability and/or provided with copies of the records in question. PLEASE NOTE: The public records law does not require a governmental body to create new information, to do legal research, or to answer questions.
You can monitor the progress of your request at the link below and you will receive an email when your request has been completed. Again, thank you for using the Cleveland Public Records Center.
City of Cleveland - Public Records

--- Please respond above this line ---
RE: PUBLIC RECORDS REQUEST of Reference # P018305-080321 Dear Todd Feathers, The City of Cleveland received a public record request from you on August 03, 2021. You requested the following: “To Whom It May Concern:

Pursuant to the Illinois Freedom of Information Act., I hereby request the following records:

1) All chat logs documenting customer support/service conversations between department personnel and ShotSpotter employees since Jan. 1, 2020. These logs can easily be extracted from the department's ShotSpotter Respond system.

I ask that all fees be waived as I am a journalist and intend to use the requested records to publish articles in the public interest. In the event you choose to impose fees, I request a detailed breakdown of the fees, including the hourly wage of each employee involved and an explanation justifying the employee hours required to fulfill the request.

Should you choose to reject this request or redact portions of it, I ask that you provide a detailed breakdown of the statutory exemptions and associated case law underlying your decision to withhold each/any portion from public review.

In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 5 business days, as the statute requires.

Sincerely,

Todd Feathers

Upload documents directly:” The City has reviewed its files and has determined there are no records that are responsive to your request. If you have any questions, or wish to discuss this further, you can reply to this email or go to Cleveland Public Records Center and send a new message.
Sincerely, City of Cleveland - Police Public Records