Manteca Ring
| Submitted | Sept. 30, 2019 |
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Communications
From: Caroline Haskins
To Whom It May Concern:
Pursuant to the California Public Records Act, I hereby request the following records:
Public reports state that this police department has partnered with Ring, Amazon’s home security company. (https://blog.ring.com/2019/08/28/working-together-for-safer-neighborhoods-introducing-the-neighbors-active-law-enforcement-map/) These partnerships involve an exchange: Law enforcement gets access to Ring’s “Law Enforcement Neighborhoods Portal.” The Law Enforcement Neighborhood Portal is a way that police can request Ring camera footage from people that use Neighbors, Ring has a "neighborhood watch" app.
Therefore, I hereby request the following records:
1) All instructional materials, presentations and presentation materials (including recorded video and audio, PowerPoint files, prepared remarks, and slides formats), and other guidance on the use of Ring devices and/or the Neighbors app. This includes A) any notes taken during meetings that discussed the use of Ring devices and/or the Neighbors app, B) any explanations (whether internally or externally generated) of how Ring devices and/or the Neighbors app work, and C) any other document that has been used to help explain the use of Ring devices and/or the Neighbors app to any party, including internal documentation, public relations materials, and executive summaries.
2) A copy of any privacy impact assessments, use policies, standard operating procedures, data retention policies, legal opinions, warranties, non-disclosure agreements, contracts, liability waivers, insurance agreements, Requests for Proposals, Responses to Requests for Proposal, Memorandums of Understanding, Letters of Interest, usage policies, or informal agreements between the police department and Ring.
3) A copy of any funding opportunity announcements, grant applications and grantor status/progress reports, reports to legislative bodies, annual reports that mention Ring or the Neighbors app, as well as audit records, including but not limited to security audits of the software, misuse reports, and reports to oversight bodies.
4) Any digital communications including but not limited to emails and text messages) as well as documents, (including but not limited to PDF, word processing, excel, and slide documents) that mention Ring or the Neighbors app.
5) Any digital communications (including but not limited to emails and text messages) with Ring representatives.
Please try to include any other miscellaneous documents that facilitate this police department's relationship with Ring that don't neatly fall neatly into the above categories.
The requested documents will be made available to the general public, and this request is not being made for commercial purposes. It will be used in the course of reporting for Motherboard, VICE’s science and technology website (www.motherboard.vice.com).
The requested documents will be made available to the general public, and this request is not being made for commercial purposes.
In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.
Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 10 calendar days, as the statute requires.
Sincerely,
Caroline Haskins
From: Muckrock Staff
To Whom It May Concern:
I wanted to follow up on the following California Public Records Act request, copied below, and originally submitted on Sept. 30, 2019. Please let me know when I can expect to receive a response.
Thanks for your help, and let me know if further clarification is needed.
From: Manteca Police Department
Good afternoon,
The City of Manteca is in receipt of your public records request for the following:
"...request the following records:
1. All instructional materials, presentations and presentation materials (including recorded video and audio, PowerPoint files, prepared remarks, and slides formats), and other guidance on the use of Ring devices and/or the Neighbors app. This includes A) any notes taken during meetings that discussed the use of Ring devices and/or the Neighbors app, B) any explanations (whether internally or externally generated) of how Ring devices and/or the Neighbors app work, and C) any other document that has been used to help explain the use of Ring devices and/or the Neighbors app to any party, including internal documentation, public relations materials, and executive summaries.
1. A copy of any privacy impact assessments, use policies, standard operating procedures, data retention policies, legal opinions, warranties, non-disclosure agreements, contracts, liability waivers, insurance agreements, Requests for Proposals, Responses to Requests for Proposal, Memorandums of Understanding, Letters of Interest, usage policies, or informal agreements between the police department and Ring.
1. A copy of any funding opportunity announcements, grant applications and grantor status/progress reports, reports to legislative bodies, annual reports that mention Ring or the Neighbors app, as well as audit records, including but not limited to security audits of the software, misuse reports, and reports to oversight bodies.
1. Any digital communications including but not limited to emails and text messages) as well as documents, (including but not limited to PDF, word processing, excel, and slide documents) that mention Ring or the Neighbors app.'
1. Any digital communications (including but not limited to emails and text messages) with Ring representatives."
Moving forward, in order to accurately and efficiently provide you with the responsive records you are requesting, our office wanted to ask for clarification regarding request #4 & 5:
1) Did you want records from 2019, 2020, and 2021 as well? Or just from 2018?
2) Did you want sales ads emails?
We apologize for the miscommunication and delay on our end. We did receive your request regarding the Ring Doorbell, in October of 2019. We are unsure how your request was overlooked but we will work on this immediately in order to provide responsive records as soon as we can.
Should you have any questions, please feel free to contact me.
Thank you,
[cid:image002.jpg@01D524EA.C5F56A80]
Olivia Nashed, Deputy City Clerk
City of Manteca | Office of the City Clerk
1001 W. Center St. | Manteca, CA 95337
Office: 209.456.8013 | Fax: 209.923.8960
www.mantecagov.com<http://www.mantecagov.com/>
Thank you for your email. The City of Manteca is doing its part to contain the spread of the coronavirus. With State and County COVID-19 safety guidelines still in place, the City is open by appointment, email and telephone. However, City offices are not currently open for walk-in service. Our departments are regularly staffed during business hours to provide the assistance you need. We appreciate your patience and plan to fully re-open in the future as guidelines allow.
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From: Manteca Police Department
Good afternoon,
The City of Manteca is in receipt of your public records request for the following:
"...requesting the following records:
1. All instructional materials, presentations and presentation materials (including recorded video and audio, PowerPoint files, prepared remarks, and slides formats), and other guidance on the use of Ring devices and/or the Neighbors app. This includes A) any notes taken during meetings that discussed the use of Ring devices and/or the Neighbors app, B) any explanations (whether internally or externally generated) of how Ring devices and/or the Neighbors app work, and C) any other document that has been used to help explain the use of Ring devices and/or the Neighbors app to any party, including internal documentation, public relations materials, and executive summaries.
1. A copy of any privacy impact assessments, use policies, standard operating procedures, data retention policies, legal opinions, warranties, non-disclosure agreements, contracts, liability waivers, insurance agreements, Requests for Proposals, Responses to Requests for Proposal, Memorandums of Understanding, Letters of Interest, usage policies, or informal agreements between the police department and Ring.
1. A copy of any funding opportunity announcements, grant applications and grantor status/progress reports, reports to legislative bodies, annual reports that mention Ring or the Neighbors app, as well as audit records, including but not limited to security audits of the software, misuse reports, and reports to oversight bodies.
1. Any digital communications including but not limited to emails and text messages) as well as documents, (including but not limited to PDF, word processing, excel, and slide documents) that mention Ring or the Neighbors app.'
1. Any digital communications (including but not limited to emails and text messages) with Ring representatives."
Please find the attached responsive records for your request as indicated below (in red):
"...requesting the following records:
1. All instructional materials, presentations and presentation materials (including recorded video and audio, PowerPoint files, prepared remarks, and slides formats), and other guidance on the use of Ring devices and/or the Neighbors app. This includes A) any notes taken during meetings that discussed the use of Ring devices and/or the Neighbors app, B) any explanations (whether internally or externally generated) of how Ring devices and/or the Neighbors app work, and C) any other document that has been used to help explain the use of Ring devices and/or the Neighbors app to any party, including internal documentation, public relations materials, and executive summaries. Ring Press Kit and Training Guide attached to this email.
2. A copy of any privacy impact assessments, use policies, standard operating procedures, data retention policies, legal opinions, warranties, non-disclosure agreements, contracts, liability waivers, insurance agreements, Requests for Proposals, Responses to Requests for Proposal, Memorandums of Understanding, Letters of Interest, usage policies, or informal agreements between the police department and Ring. Ring MOU attached to this email.
3. A copy of any funding opportunity announcements, grant applications and grantor status/progress reports, reports to legislative bodies, annual reports that mention Ring or the Neighbors app, as well as audit records, including but not limited to security audits of the software, misuse reports, and reports to oversight bodies. No responsive records.
4. Any digital communications including but not limited to emails and text messages) as well as documents, (including but not limited to PDF, word processing, excel, and slide documents) that mention Ring or the Neighbors app.
5. Any digital communications (including but not limited to emails and text messages) with Ring representatives."
For requests #4 and #5, the City Clerk's Office has worked with the IT Department, identifying thousands of records. On April 12th, the City Clerk's Office emailed you (email below) asking for clarification regarding those requests, in order to provide you with the most accurate responsive records. However, we have not received any response from you. Once we receive further communication from you, the City Clerk's Office can process your remaining requests, per your clarification, as a separate public records request. Therefore, we will consider this request closed.
Should you have any questions, please feel free to contact me. Have a great day!
Thank you,
[cid:image002.jpg@01D524EA.C5F56A80]
Olivia Nashed, Deputy City Clerk
City of Manteca | Office of the City Clerk
1001 W. Center St. | Manteca, CA 95337
Office: 209.456.8013 | Fax: 209.923.8960
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