Phone logs for 2-1-1 Maine, Inc

Adanya Lustig filed this request with the Department of Health and Human Services of Maine.
Awaiting Acknowledgement


From: Adanya Lustig

To Whom It May Concern:

Pursuant to the Maine Freedom of Access Act ("FOAA"), I hereby request the following records:

The phone logs for 2-1-1 Maine, Inc from January 1st, 2016 to January 1st, 2017 that include the general purpose for each incoming call, the wait time for an operator to speak to the caller and the duration of the phone call.

I also request that, if appropriate, fees be waived as we believe this request is in the public interest, as suggested but not stipulated by 1 M.R.S.A. ยง 408(6). The requested documents will be made available to the general public free of charge as part of the public information service at, processed by a representative of the news media/press and is made in the process of news gathering and not for commercial usage.

In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 5 business days, as the statute requires.


Adanya Lustig


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