Gaggle alert terms, contracts, and materials

Beryl Lipton filed this request with the Duval County Public Schools of Jacksonville, FL.
Est. Completion None
Status
Fix Required

Communications

From: Beryl Lipton

To Whom It May Concern:

Pursuant to the Florida Sunshine Law, I hereby request the following records:

Materials related to this agency's use of Gaggle and associated products designed for monitoring student devices and content, including all lists and documents sufficient to show banned, blacklisted, or restricted websites, terms, and other online content. Materials responsive to this request are those created from the period January 1, 2020 through the date this request is processed.
Responsive materials include, but are not limited to, the following materials:

ALERT GENERATORS and COMMUNICATIONS
• A list of terms, URLs, websites, and other keywords currently blacklisted, blocked or restricted, as well as any others set to generate alerts from the Gaggle system. This includes but is not limited to those parameters designed to generate alerts for Gmail, Google Chat, Google Drive, Google Docs, Google Chrome, Office 365, Outlook, Teams, OneDrive, and Word Docs. This includes all applied filters and blocked URLs.
• All policies and procedures associated with receiving alerts and sending alerts to student guardians and parents
• A copy of all alerts generated by the Gaggle platform for the period from January 1, 2020 through the date this request is processed.
• All summaries or other statistical reports regarding attempted access to blacklisted/blocked websites or flagged search terms from January 1, 2020 through the date this request is processed. This includes any reports that show the number of Gaggle-generated alerts created during each month or week, if available.
• A list of terms, URLs, websites, and other keywords manually whitelisted or identified for student access within the Gaggle platform
• A copy of all communications between Gaggle and your school and/or school district. This includes any and all communications sent or received from the “@gaggle.net” domain.
• A copy of all communications between any representative of this school and the National Center for Missing & Exploited Children (NCMEC)
• A copy of all notifications sent to law enforcement as a result and/or as a part of the the Gaggle platform, as well as all communications with law enforcement regarding matters related to a Gaggle-generated alert
• All incident reports, after action reports, or police reports based on incidents that involved Gaggle alerts from January 1, 2020 through the date this request is processed. Please redact any identifying information.
• A copy of all complaints made by parents and/or students about the Gaggle platform

CONTRACT AND AGREEMENTS
• All contracts, memorandums of understanding, and any other written agreements between this agency and Gaggle, including all associated amendments, exhibits, guiding material, and supplemental and supporting documentation.

FINANCIAL MATERIALS
• All financial documents or records of financial transactions, exchanges or obligations related to the relationship between the aforementioned entities. Responsive materials include all invoices, bills, receipts, check stubs, or any other records, including those possessed in an electronic format.
This also includes any Requests for Proposal and bidding materials provided by Gaggle and any other entities responding to the same Request for Proposal or equivalent procurement request.

MARKETING and PROMOTION MATERIALS
• All promotional, descriptive, and marketing materials in this possession of this agency related to and/or referencing “Gaggle” and any of its products and services. This includes all presentations, marketing materials, technical documentation, proposals, or similar records shared with this agency and/or any representative thereof by Gaggle and/or any representative thereof.

GUIDING DOCUMENTATION and POLICIES
• All policies, memorandums of understanding, and other guidance materials generated by this agency and/or entity operating on its behalf regarding the acquisition and use of any data or services provided by Gaggle or any subdivision thereof. Responsive materials include, but are not limited to, any data-sharing agreements, terms of use, licensing agreements, and any other guiding materials, such as user manuals, other guidance materials, help documents, or related materials.
• A copy of any associate training materials, including those related to sensitivity training and diverse students. This includes any presentations, PowerPoint or other slides,
• The technology use policy for this school

In the event that there are fees, I would be grateful if you would waive any associated costs, as this request is being made in the public interest. I ask that you please inform me of the total charges in advance of fulfilling my request. I expect the request to be filled in an accessible format, including for screen readers, which provide text-to-speech for persons unable to read print. Files that are not accessible to screen readers include, for example, .pdf image files as well as physical documents.

Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 10 business days.

Sincerely,

Beryl Lipton

From: Duval County Public Schools

Dear Requestor,

Please see our acknowledgment of your public records request.

Respectfully,
Nichole Battle Thompson
Coordinator, Policy & Compliance

Duval County Public Schools
1701 Prudential Drive
Jacksonville, Florida 32207-8152
Office: (904) 390-2407
Fax: (904) 390-2468
ThompsonN3@duvalschools.org<mailto:ThompsonN3@duvalschools.org>

________________________________

This communication may contain privileged and confidential information intended only for the addressee(s) named above. If you are not the intended recipient, you are hereby notified that any review, dissemination, distribution or duplication of this communication is strictly prohibited. If you are not the intended recipient, please notify the sender by reply email and destroy all copies of the original message. Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public records request, do not send electronic mail to this entity. Instead, contact this office by phone or in writing. Florida has broad public records laws and virtually all written communications are public records unless specifically deemed confidential pursuant to state or federal law.

From: Beryl Lipton

Hello, Ms. Thompson —

Thank you very much for your letter. Please let me know if your office has any questions for me.

Best wishes,
Beryl

From: Duval County Public Schools

Dear Requestor,

Please see the attached Partial Cost Estimate Letter for your public records request.

Respectfully,
Nichole Battle Thompson
Coordinator, Policy & Compliance

Duval County Public Schools
1701 Prudential Drive
Jacksonville, Florida 32207-8152
Office: (904) 390-2407
Fax: (904) 390-2173
ThompsonN3@duvalschools.org<mailto:ThompsonN3@duvalschools.org>

________________________________

This communication may contain privileged and confidential information intended only for the addressee(s) named above. If you are not the intended recipient, you are hereby notified that any review, dissemination, distribution or duplication of this communication is strictly prohibited. If you are not the intended recipient, please notify the sender by reply email and destroy all copies of the original message. Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public records request, do not send electronic mail to this entity. Instead, contact this office by phone or in writing. Florida has broad public records laws and virtually all written communications are public records unless specifically deemed confidential pursuant to state or federal law.

From: Duval County Public Schools

Dear Requestor,

The completed portion of your public records request has been attached to this email correspondence.

Respectfully,
Nichole Battle Thompson
Coordinator, Policy & Compliance

Duval County Public Schools
1701 Prudential Drive
Jacksonville, Florida 32207-8152
Office: (904) 390-2407
Fax: (904) 390-2468
ThompsonN3@duvalschools.org<mailto:ThompsonN3@duvalschools.org>

________________________________

This communication may contain privileged and confidential information intended only for the addressee(s) named above. If you are not the intended recipient, you are hereby notified that any review, dissemination, distribution or duplication of this communication is strictly prohibited. If you are not the intended recipient, please notify the sender by reply email and destroy all copies of the original message. Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public records request, do not send electronic mail to this entity. Instead, contact this office by phone or in writing. Florida has broad public records laws and virtually all written communications are public records unless specifically deemed confidential pursuant to state or federal law.

From: Duval County Public Schools

Dear Requestor,

Please see the attached Follow-Up Letter (1) for your public records request.

Respectfully,
Nichole Battle Thompson
Coordinator, Policy & Compliance

Duval County Public Schools
1701 Prudential Drive
Jacksonville, Florida 32207-8152
Office: (904) 390-2407
Fax: (904) 390-2173
ThompsonN3@duvalschools.org<mailto:ThompsonN3@duvalschools.org>

________________________________

This communication may contain privileged and confidential information intended only for the addressee(s) named above. If you are not the intended recipient, you are hereby notified that any review, dissemination, distribution or duplication of this communication is strictly prohibited. If you are not the intended recipient, please notify the sender by reply email and destroy all copies of the original message. Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public records request, do not send electronic mail to this entity. Instead, contact this office by phone or in writing. Florida has broad public records laws and virtually all written communications are public records unless specifically deemed confidential pursuant to state or federal law.

From: Duval County Public Schools

Dear Requestor,

Please see the attached Follow-Up Letter (2) for your public records request.

Respectfully,
Nichole Battle Thompson
Coordinator, Policy & Compliance

Duval County Public Schools
1701 Prudential Drive
Jacksonville, Florida 32207-8152
Office: (904) 390-2407
Fax: (904) 390-2173
ThompsonN3@duvalschools.org<mailto:ThompsonN3@duvalschools.org>

________________________________

This communication may contain privileged and confidential information intended only for the addressee(s) named above. If you are not the intended recipient, you are hereby notified that any review, dissemination, distribution or duplication of this communication is strictly prohibited. If you are not the intended recipient, please notify the sender by reply email and destroy all copies of the original message. Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public records request, do not send electronic mail to this entity. Instead, contact this office by phone or in writing. Florida has broad public records laws and virtually all written communications are public records unless specifically deemed confidential pursuant to state or federal law.

From: Beryl Lipton

Hello, Ms. Thompson —

Could your office please clarify why there are no records responsive to my request for a list of terms? The alerts are generally generated based off of particular categories and terms.

Thank you.

Beryl

From: Duval County Public Schools

Dear Requestor,

The completed portion of your public records request has been attached to this email correspondence.

Respectfully,
Nichole Battle Thompson
Coordinator, Policy & Compliance

Duval County Public Schools
1701 Prudential Drive
Jacksonville, Florida 32207-8152
Office: (904) 390-2407
Fax: (904) 390-2468
ThompsonN3@duvalschools.org<mailto:ThompsonN3@duvalschools.org>

________________________________

This communication may contain privileged and confidential information intended only for the addressee(s) named above. If you are not the intended recipient, you are hereby notified that any review, dissemination, distribution or duplication of this communication is strictly prohibited. If you are not the intended recipient, please notify the sender by reply email and destroy all copies of the original message. Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public records request, do not send electronic mail to this entity. Instead, contact this office by phone or in writing. Florida has broad public records laws and virtually all written communications are public records unless specifically deemed confidential pursuant to state or federal law.

From: Duval County Public Schools

Dear Requestor,

The completed portion of your public records request has been attached to this email correspondence.

Respectfully,
Nichole Battle Thompson
Coordinator, Policy & Compliance

Duval County Public Schools
1701 Prudential Drive
Jacksonville, Florida 32207-8152
Office: (904) 390-2407
Fax: (904) 390-2468
ThompsonN3@duvalschools.org<mailto:ThompsonN3@duvalschools.org>

________________________________

This communication may contain privileged and confidential information intended only for the addressee(s) named above. If you are not the intended recipient, you are hereby notified that any review, dissemination, distribution or duplication of this communication is strictly prohibited. If you are not the intended recipient, please notify the sender by reply email and destroy all copies of the original message. Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public records request, do not send electronic mail to this entity. Instead, contact this office by phone or in writing. Florida has broad public records laws and virtually all written communications are public records unless specifically deemed confidential pursuant to state or federal law.

From: Duval County Public Schools

Additionally, there were 79 records that were exempt pursuant to F.S. 985.04.

Kind Regards,
Nichole Battle Thompson

From: Duval County Public Schools

Dear Requestor,

Please see the attached Final Attempt Letter for your public records request.

Respectfully,
Nichole Battle Thompson
Coordinator, Policy & Compliance

Duval County Public Schools
1701 Prudential Drive
Jacksonville, Florida 32207-8152
Office: (904) 390-2407
Fax: (904) 390-2173
ThompsonN3@duvalschools.org<mailto:ThompsonN3@duvalschools.org>

________________________________

This communication may contain privileged and confidential information intended only for the addressee(s) named above. If you are not the intended recipient, you are hereby notified that any review, dissemination, distribution or duplication of this communication is strictly prohibited. If you are not the intended recipient, please notify the sender by reply email and destroy all copies of the original message. Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public records request, do not send electronic mail to this entity. Instead, contact this office by phone or in writing. Florida has broad public records laws and virtually all written communications are public records unless specifically deemed confidential pursuant to state or federal law.

From: Duval County Public Schools

Dear Requestor,

The completed portion of your public records request has been attached to this email correspondence.

Respectfully,
Nichole Battle Thompson
Coordinator, Policy & Compliance

Duval County Public Schools
1701 Prudential Drive
Jacksonville, Florida 32207-8152
Office: (904) 390-2407
Fax: (904) 390-2468
ThompsonN3@duvalschools.org<mailto:ThompsonN3@duvalschools.org>

________________________________

This communication may contain privileged and confidential information intended only for the addressee(s) named above. If you are not the intended recipient, you are hereby notified that any review, dissemination, distribution or duplication of this communication is strictly prohibited. If you are not the intended recipient, please notify the sender by reply email and destroy all copies of the original message. Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public records request, do not send electronic mail to this entity. Instead, contact this office by phone or in writing. Florida has broad public records laws and virtually all written communications are public records unless specifically deemed confidential pursuant to state or federal law.

From: Duval County Public Schools

Dear Requestor:

Thank you for your patience. Please see attached to complete your public records request.

From: Beryl Lipton

Hello, Ms. Thompson —

Thank you so much for your help with my previous request. I appreciate the time you and your team took to put together the materials you sent.

I would like to follow up on the portion of my request that dealt with "all alerts generated by the Gaggle platform for the period from January 1, 2020 through the date this request is processed." I'm hoping that we can find a way of limiting this request so that the result fee doesn't require six digits (or even as many as three) and the corresponding number of hours for your team. I've revised my request below. Please let me know if you have questions or suggestions for me.

Wishing you well,
Beryl

______

To Whom It May Concern:

Pursuant to the Florida Sunshine Law, I hereby request materials related to this agency's use of Gaggle for monitoring student devices and content, including lists and documents sufficient to show banned, blacklisted, or restricted websites, terms, and other online content. Materials responsive to this request are those created from the period March 1 - 31, 2023.

Responsive materials include the following materials:
• The list of terms, URLs, websites, and other keywords currently blacklisted, blocked or restricted, as well as any others set to generate alerts from the Gaggle system. This includes all applied filters and blocked URLs.
• A copy of all alerts generated by the Gaggle platform for the month of March 2023.
• A copy of any statistical reports or spreadsheets describing instances of attempted access to blacklisted/blocked websites or flagged search terms. This includes any reports that show the number of Gaggle-generated alerts created during each month or week, if available.
• A list of terms, URLs, websites, and other keywords manually whitelisted or identified for student access within the Gaggle platform
• A copy of all notifications sent to law enforcement as a result and/or as a part of the the Gaggle platform, as well as all communications with law enforcement regarding matters related to a Gaggle-generated alert
• All incident reports, after action reports, or police reports based on incidents that involved Gaggle alerts. Please redact any identifying information.
• A copy of all complaints made by parents and/or students about the Gaggle platform

In the event that there are fees, I would be grateful if you would waive any associated costs, as this request is being made in the public interest. I ask that you please inform me of the total charges in advance of fulfilling my request. I expect the request to be filled in an accessible format, including for screen readers, which provide text-to-speech for persons unable to read print. Files that are not accessible to screen readers include, for example, .pdf image files as well as physical documents.

Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 10 business days.

Sincerely,

Beryl Lipton

From: Duval County Public Schools

Good afternoon MuckRock News,

Thank you for your email to public records. There are several ways to reduce the cost of a public records request but not limited to the following:

* The use of search terms.
* The use of an employee’s name or name of a department.
* The use of an email domain.
* The use of a timeframe.

Please be advised that you may contact our office for further discussions as it relates to processing a public records request.

Kind Regards,
Nichole B. Fort
Coordinator, Policy & Compliance

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