Procedures and policies related to the handling of inmate grievances (Department of Correction)

This is an automated response to verify your "Public Records Request" has been received. To be considered a valid request your e-mail must include:
Requestor's full name
Requestor's mailing address
Requestor's telephone number

No requests will be processed without this information.

The records custodian will review each request and determine if the documents requested are available and not exempt from disclosure. Record requests shall be submitted for existing records, not research projects.

Fees are as follows:
· $9.25 if the record must be retrieved from state storage
· Postage (if not prepaid)
· Cost of labor of person gathering the documents if more than 2 hours is required, OR -
· The request is for more than one hundred (100) pages of paper records; or the request includes records from which exempt information must be redacted regardless of time.
· Copies in excess of 100 pages cost $ .10 per page.
· When available, electronic copies will be provided.

Pre-payment may be required.

The Board of Correction has created a policy
http://www.idoc.idaho.gov/policy/int108.pdf to standardize public records request procedures.

Hi Beryl:

I'm the public information officer for the Idaho Department of Correction. This email is in response to your recent records request.

All of IDOC's procedures and polices related to the handling of inmate grievances are available on the department's website, www.idoc.idaho.gov.

To be specific, you will find them listed here:

http://www.idoc.idaho.gov/search/apachesolr_search/filtered_content_type_search/policy/inmate%20grievance?page=1

Does this format work for you?

Jeff Ray
Public Information Officer
Idaho Department of Correction
jeray@idoc.idaho.gov
W-(208) 658-2141
C-(208) 571-0215

The information contained in this e-mail message and any attachments may be privileged and confidential. If the reader of this message is not the intended recipient or an agent responsible for delivering it to the intended recipient, you are hereby notified that any review, dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify the sender immediately by replying to this e-mail and delete the message and any attachments from your computer.

>>> <requests@muckrock.com> 9/19/2014 11:02 AM >>>

September 19, 2014
Department of Correction
1299 N. Orchard St., Suite 110
Boise, ID 83706

To Whom It May Concern:

Pursuant to the Idaho Public Records Act, I hereby request the following records:

All procedures and policies related to the handling of inmate grievances.

I also request that, if appropriate, fees be waived as I believe this request is in the public interest. The requested documents will be made available to the general public free of charge as part of the public information service at MuckRock.com, processed by a representative of the news media/press and is made in the process of news gathering and not for commercial usage.

In the event that fees cannot be waived, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 3 business days, as the statute requires.

Sincerely,

Beryl Lipton

Filed via MuckRock.com
E-mail (Preferred): requests@muckrock.com

For mailed responses, please address (see note):
MuckRock News
DEPT MR 13467
PO Box 55819
Boston, MA 02205-5819

PLEASE NOTE the new address as well as the fact that improperly addressed (i.e., with the requester's name rather than MuckRock News) requests might be returned by the USPS as undeliverable.

Hi Beryl:

I'm following up on the email message I sent you on Monday in regard to your recent records request. In that message I provided you with a link to the Idaho Department of Correction's website that listed the department's policies and procedures regarding grievances.

I trust the link was a sufficient response. If not, please let me know and I shall gladly follow up.

Attached please find the Idaho Department of Correction's notice of action finalizing your request.

JFR

>>> Jeffrey (Jeff) Ray 9/22/2014 12:19 PM >>>
Hi Beryl:

I'm the public information officer for the Idaho Department of Correction. This email is in response to your recent records request.

All of IDOC's procedures and polices related to the handling of inmate grievances are available on the department's website, www.idoc.idaho.gov.

To be specific, you will find them listed here:

http://www.idoc.idaho.gov/search/apachesolr_search/filtered_content_type_search/policy/inmate%20grievance?page=1

Does this format work for you?

Jeff Ray
Public Information Officer
Idaho Department of Correction
jeray@idoc.idaho.gov
W-(208) 658-2141
C-(208) 571-0215

The information contained in this e-mail message and any attachments may be privileged and confidential. If the reader of this message is not the intended recipient or an agent responsible for delivering it to the intended recipient, you are hereby notified that any review, dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify the sender immediately by replying to this e-mail and delete the message and any attachments from your computer.

>>> <requests@muckrock.com> 9/19/2014 11:02 AM >>>

September 19, 2014
Department of Correction
1299 N. Orchard St., Suite 110
Boise, ID 83706

To Whom It May Concern:

Pursuant to the Idaho Public Records Act, I hereby request the following records:

All procedures and policies related to the handling of inmate grievances.

I also request that, if appropriate, fees be waived as I believe this request is in the public interest. The requested documents will be made available to the general public free of charge as part of the public information service at MuckRock.com, processed by a representative of the news media/press and is made in the process of news gathering and not for commercial usage.

In the event that fees cannot be waived, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 3 business days, as the statute requires.

Sincerely,

Beryl Lipton

Filed via MuckRock.com
E-mail (Preferred): requests@muckrock.com

For mailed responses, please address (see note):
MuckRock News
DEPT MR 13467
PO Box 55819
Boston, MA 02205-5819

PLEASE NOTE the new address as well as the fact that improperly addressed (i.e., with the requester's name rather than MuckRock News) requests might be returned by the USPS as undeliverable.

Hi Beryl

Yes, I'm more than happy to do more to help you with this inquiry.

But it was my understanding based on your email below that you got what you needed.

"I think the links indicated will be sufficient," you wrote on September 24.

Please let me know what you need and I shall gladly track it down for you.

Jeff Ray
Public Information Officer
Idaho Department of Correction and Idaho Department of Juvenile Corrections
(208) 658-2141
jeray@idoc.idaho.gov (preferred)

The information contained in this e-mail message and any attachments may be privileged and confidential. If the reader of this message is not the intended recipient or an agent responsible for delivering it to the intended recipient, you are hereby notified that any review, dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify the sender immediately by replying to this e-mail and delete the message and any attachments from your computer.