Email system documentation (Houston Police Department)

Emma North-Best filed this request with the Houston Police Department of Houston, TX.
Multi Request Email system documentation
Due Aug. 17, 2018
Est. Completion None
Awaiting Response


From: Emma North-Best

To Whom It May Concern:

Pursuant to the Texas Public Information Act, I hereby request the following records:

Documentation describing the email system(s) used by your agency, including the procedures and methods for performing searches of the email system.

I am a member of the news media and request classification as such. I have previously written about the government and its activities, with some reaching over 100,000 readers. As such, as I have a reasonable expectation of publication and my editorial and writing skills are well established. In addition, I discuss and comment on the files online and make them available through non-profits such as the Internet Archive and MuckRock, disseminating them to a large audience. While my research is not limited to this, a great deal of it, including this, focuses on the activities and attitudes of the government itself. As such, it is not necessary for me to demonstrate the relevance of this particular subject in advance.

As my primary purpose is to inform about government activities by reporting on it and making the raw data available, I request that fees be waived.

The requested documents will be made available to the general public, and this request is not being made for commercial purposes.

In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 10 business days, as the statute requires.


Emma Best

From: Houston Police Department


The Houston Police Department uses Microsoft Outlook for our email system and GWAVA to conduct email searches. Unfortunately, the information is copyrighted and we will not be able to provide you a copy. If you wish, you may request to inspect the information in our office, but we cannot facilitate you making a copy.

Please advise how you would like to proceed.


Maria Ponce
Admin. Supervisor
Houston Police Department
Office of Public Affairs
Open Records Unit

From: Emma North-Best

Thank you - I believe that tells me everything I need to know, since I can now reference that information elsewhere. You've been extremely helpful, and I'm very grateful.

Have a great day!


There are no files associated with this request.