Government Enterprise IT Systems (Information Technology, North Carolina)

Ni Xu filed this request with the Information Technology, North Carolina of Charlotte, NC.
Multi Request Government Enterprise IT Systems
Status
Completed

Communications

From: Ni Xu


To Whom It May Concern:

Pursuant to the North Carolina Public Records Law, I hereby request the following records:

a catalog of all Enterprises Systems, including CRM (Customer Relationship Management, e.g., Salesforce, Microsoft Dynamics, and Adobe Marketo), ERP (Enterprise Resource Planning, e.g., SAP, Oracle ERP Cloud, and Workday), and iPaaS (Integration Platform as a Service, e.g., Informatica, MuleSoft, SnapLogic, Dell Boomi, and Jitterbit), that are used in all departments, including 311, police, permitting, finance, etc. The catalog contains the current system vendor, system product name, and system's purpose.

The requested documents will be made available to the general public, and this request is not being made for commercial purposes.

In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 10 business days.

Sincerely,

Ni Xu

From: Charlotte-Mecklenburg Police Department

Ni Xu:

Thank you for your public records request seeking “a catalog of all Enterprises Systems, including CRM (Customer Relationship Management) . . . The catalog contains the current system vendor, system product name, and system's purpose.“ Attached please find a copy of the catalog of Charlotte-Mecklenburg Police Department enterprise systems.
Charlotte-Mecklenburg Police Department
Public Records Request Unit
Office of the Chief
601 East Trade Street
Charlotte, NC 28202
www.cmpd.org
Security Information/Law Enforcement Sensitive
For Official Use Only
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From: Information Technology, North Carolina

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Hello,
This serves as fulfillment of public records request #8602. Below you will find a link to download the public record(s) responsive to your request. This link will remain active for 30 days.
By providing this information, the City of Charlotte does not waive any rights it may have pursuant to public records laws, N.C.G.S. 132-1 et seq., other applicable legal privileges or confidentiality laws, including right protecting attorney client communications or attorney work products.

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