Austin, TX "Smart City" Contract Documentation (Public Works Department)

Rebecca Williams filed this request with the Public Works Department of Austin, TX.
Tracking #


Multi Request Austin, TX "Smart City" Contract Documentation


From: Rebecca Williams

To Whom It May Concern:

Pursuant to the Texas Public Information Act, I hereby request the following records:

This request for contract documents related to all smart city technology purchased or in operation by this agency for the period from 1/1/2015 - present.

These smart city technologies include any contract document that contains:
- The terms “smart city.”
- Internet of Things (IoT) technologies (such as connected sensors, lights, and meters that collect data).
- Mobility data collection (such as “intelligent transportation system" or rideshare or cell-phone location data agreements).
- Video technologies (such as “closed-circuit television,” traffic, security, or streetlight cameras).

Specifically, I am requesting contract documents to which this agency and any smart city technology vendor are parties. These materials include:
- Any lists of related contracts.
- Any contracts, including any pilot, proof-of-concept, and public-private partnership agreements.
- Any data purchase, licensing, or exchange agreements.
- Any privacy policies or terms of use/service.
- Any vendor distribution lists for related requests for proposals.

If another office would be a more appropriate destination for this request, I would be happy to forward this request according to your direction. If additional agencies or jurisdictions would also have responsive or associated materials, the provision of the names of those entities would also be appreciated.

These records will be used to inform research on “smart city system” best practices as part of Harvard Kennedy School’s Belfer Center for Science and International Affairs’ Technology and Public Purpose (TAPP) Project that culminates in May 2020. To accommodate this deadline and inclusion in analysis please expedite this request so that it is filled by February 2020. Because of our not-for-profit status and the fact that this request is about a matter in the public interest, I request a fee waiver. If you have any questions or would like to discuss narrowing the request, please contact me directly at or ‪(857) 400-0323.

The requested documents will be made available to the general public, and this request is not being made for commercial purposes.

In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 10 business days, as the statute requires.


Rebecca Williams

From: Rebecca Williams

To Whom It May Concern:

I wanted to follow up on the following Texas Public Information Act request, copied below, and originally submitted on Dec. 17, 2020. I am analyzing records from other cities and would like to include Austin in this research. Please let me know when I can expect to receive a response.

Thanks for your help, and let me know if further clarification is needed.

Rebecca Williams

From: Public Works Department

Good morning,

We have received the attached letter, and want to provide the following response:

Pursuant to section 552.30l(c) of the Government Code, the City of Austin has designated as the address to receive requests for public information sent by electronic mail. Your request will not be considered received unless it is sent to the proper address.

To insure we answer all requests at a timely manner the City Manager has designated the following:

“The City of Austin is committed to responding to all public information requests (PIRs) promptly and in accordance with the Public Information Act (PIA). Earlier this year, the Texas Legislature amended the PIA to specify exactly how members of the public may submit a PIR to a governmental agency. To comply with the changes in law, and to meet the City’s priorities under the Government That Works for All strategic outcome, I am making the following designations, effective September 1, 2019.

A member of the public may make a written request for public information under the Public Information Act by delivering the request using one of the following methods:

▪ United States mail: P.O. Box 689001, Austin, Texas, 78768-9001;

▪ Electronic mail:;

▪ Hand delivery: City Hall, 4th Floor, 301 W. 2nd Street;

▪ City’s online Public Records Center:

Thank you.

Susan Delgado
Administrative Manager
Office of the Director
Public Works Department
Well-Built, Well-Maintained, Well-Being for All


Thank you for contacting the City of Austin.  Your e-mail has been given the reference number X008659-062221 for tracking purposes. Your request will be forwarded to the relevant City departments to locate the information you seek.
If you have submitted a Public Information Request:

An account has been created for you in the City of Austin Public Records Center where you can track and monitor the status of your request, and receive any documents in response to your request.  If you have never used this system or cannot remember your password you may request a temporary password here: ( Request Temporary Password. (

Please login and go to "My Request Center" to update your account information, track the status of your request and receive requested records when they become available.

Pursuant to the Texas Public Information Act, you will receive communication from the City of Austin within 10 business days informing you of one or more of the following:

* The date the information will be available or a copy of the records sought
* A cost estimate/invoice
* A letter advising there is no responsive information for your request or that some/all the responsive information may or must be withheld by the City of Austin in accordance with the law
* The need for clarification from you.
Please note your request must ask for records that already exist. The Texas Public Information Act does not require a governmental body to create new information, perform legal research, or answer questions.

You can monitor the status of your request using the "My Request Center" menu option on the left.

For all future requests, you can use the City of Austin Public Records Center to expedite your request. (

Again, thank you for contacting the Austin Public Records Center.

From: Public Works Department

To Whom It May Concern,

Please be advised that<> is an automated email address and is not regularly monitored for questions and concerns. Please submit all customer service issues to<>.

Looking into the matter the request that you reference, emailed x008332, was found to be a duplicate to another request that was sent through our online portal, C097698.

We did send correspondence on April 23 for request x008332 stating that it appeared to be a duplicate, in which the requestor, a Rebecca Williams replied it was. X008332 was closed out as a duplicate request. Request c097698 was completed on 5/17 and the requestor, Rebecca Williams, received the responsive documents. Our system shows that she successfully downloaded the information as well.

Thank you,

PIR Team