Water & Sewer Utility Billing > $50,000 Sewer Annually

Greg Trout filed this request with the Arlington County Water & Utilities of Arlington County, VA.

It is a clone of this request.

Due Feb. 9, 2017
Est. Completion Dec. 28, 2016
Awaiting Response


From: Tom Nash

To Whom It May Concern:

Pursuant to Virginia Freedom of Information Act, I hereby request the following records:

Actual copies or histories of all water and sewer bills (including consumption and billed amounts, as well as applicable rate schedules) for the previous 12 months for any and all accounts or meters tied to customers spending over $50,000 annually on sewer services.

The requested documents will be made available to the general public, and this request is not being made for commercial purposes.

In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 5 business days, as the statute requires.

Please note that I am a citizen of Virginia, and am using MuckRock's services to help manage and track my request.


Tom Nash

From: Jo Ann Harrison

Good afternoon.

Please provide your Virginia mailing address so we may begin to process this FOIA request. Thanks,

Jo Ann Harrison
Office of the County Manager
Acting FOIA Officer

From: MuckRock

Hello Ms. Harrison,

Though the address of the requester is

114A S Boulevard
Richmond, VA 23220

we would prefer to have materials sent electronically to this email address.

Thank you for your help.

From: Ina Chandler

From: Mike Collins

Mr. Nash -

I am responsible for assembling the information which you have requested. It might be helpful for both of us to discuss your needs so that we give you information which meets your needs in the most efficient and economical manner, and so I can give the most accurate estimate of cost to compile the data.

Would you be available for a telephone discussion sometime today?

Mike Collins
Deputy Director for Operations
Arlington County DES

From: MuckRock

Hello Mr. Collins,

Beryl from MuckRock here. If you're able to call the office about this request, I'm happy to speak with you about it on his behalf. Our number is 617-299-1832.

Thanks so much,
Beryl, MuckRock

From: Robert Sharpe

Dear Mr. Nash,

This email is in response to your Freedom of Information Act (FOIA) request for actual copies or histories of all water and sewer bills for the previous 12 months for any and all accounts or meters tied to customers spending over $50,000 on sewer services. Pursuant to the Code of Virginia section 2.2-3704(F) the County is permitted to make reasonable charges to cover the County's actual cost incurred in accessing, duplicating, supplying or searching for the requested records. The cost associated with your request is $1,897. I realize that is a high dollar amount and feel obligated to qualify it. Our FOIA obligations are limited to providing existing documents and/or data reports from existing databases. There are no existing responsive documents that match your request. Creating a tailor-made report would require extensive back-end database programming. The estimate is based on 30 hours worth of programmer time at $56 per hour and 5 hours of a utility billing supervisors time at $43.41 per hour. If you are interested in receiving responsive documents, please remit check payment payable to "Treasurer Arlington County" to Ina Chandler, FOIA Officer, 2100 Clarendon Blvd, Suite #302, Arlington, VA 22201.

Thank you for contacting this office.

Robert Sharpe
Acting FOIA Officer
County Manager's Office
2100 Clarendon Blvd, Suite 302
Arlington, VA 22201

Have a service request or problem you want to report? For expedited service, please consider making a direct request:

* Online Make a Service Request / Report a Problem<https://topics.arlingtonva.us/reportproblem/> - also available as a mobile app for iOS and Android
* A-Z Directory of Services<https://services.arlingtonva.us/> - comprehensive listing of Arlington County government services

From: Greg Trout

Good afternoon Mr. Sharpe,

I had a question concerning potential revisions to this request, if you'd be able to assist.

Essentially, I'm wondering whether it might be more cost-effective to provide the names of and primary addresses for specific facilities for which I would like to request billing information (as with the original request, 12 months of bills for all accounts/meters) rather than going the route of requesting that same billing for any customers above the $50,000 annual cost threshold - could you advise?

Thank you,

Tom Nash

From: Ina Chandler

From: Greg Trout

Ms. Chandler,

I wonder if you could clarify that document - I have not yet provided any addresses, so I am uncertain as to how you came to the estimate that it would take 35 total labor hours to produce the requested records. As noted, I was just wondering if it would be more cost-effective or practical to obtain bills for specific locations from a labor standpoint. Could you advise?

Thank you,

Tom Nash

From: Greg Trout

Good morning,

I wanted to follow up regarding my inquiry. Please advise as to whether any further information is available.


Tom Nash