FOIA Request - Avertest Medicaid Greviences - ProPublica Story
| Submitted | March 7, 2024 |
| Est. Completion | March 25, 2022 |
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Communications
From: Alice Hines
To Whom It May Concern:
Pursuant to the Virginia Freedom of Information Act, I hereby request the following records:
All Medicaid records of complaints or grievances from 2011 to the date you process the request, about the following provider of drug testing services for substance use disorder:
Avertest (dba Averhealth)
NPI: 1265191621
NPI: 1083024061
Provider mailing address:
2916 W MARSHALL ST STE 100
RICHMOND, VA 23230-4808
United States
The requested documents will be made available to the general public, and this request is not being made for commercial purposes.
In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.
Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 5 business days, as the statute requires.
Sincerely,
Tom Nash, a citizen of Virginia, in coordination with Alice Hines.
From: Muckrock Staff
To Whom It May Concern:
I wanted to follow up on the following Virginia Freedom of Information Act request, copied below, and originally submitted on March 7, 2024. Please let me know when I can expect to receive a response.
Thanks for your help, and let me know if further clarification is needed.
From: Virginia Department of Medical Assistance Services
The Department of Medical Assistance Services (DMAS) staff tries very hard to process and provide responsive records to Freedom of Information Act (FOIA) requests within five working days of receiving a request pursuant to Code of Virginia § 2.2-3704 B. However, due to the number of requests, and the amount of time each request takes to complete, it is impossible for me, as the Public Information Officer, and DMAS staff, who assist with responses for FOIA requests, to always provide responsive records within five business days. As relevant DMAS staff that have input are out of the office and unavailable, in accordance with Code of Virginia § 2.2-3704(B)(4), the requested information is not readily available within five working days of the FOIA Office’s receipt of your letter. Therefore, this agency shall have until 3/25, seven additional business days, to respond to your request.
Nancy Malczewski
Public Information Officer
Policy, Regulation, and Member Engagement Division
Department of Medical Assistance Services
600 East Broad Street, Suite 1300
Richmond, VA 23219
804-371-6391
Contact us by signing up https://www.ask.vamedicaid.dmas.virginia.gov/ask-va-medicaid#/sign-up.
You can upload letters, documents, and sensitive information with security.
From: Alice Hines
Thank you for letting us know about the delay. We accept this extension of deadline.
From: Virginia Department of Medical Assistance Services
The NPI 1083024061 is the only enrolled NPI of the two. Our findings regarding your request for any complaint information for Avertest. We don't have any record of emails or phone calls that have been escalated.
History as follows: 9/9/2022 - Phone call VA-28578 Enrollment Confirmation 9/12/2022 - PAH Request VA-28966 9/12/2022 - EFT Request VA-2915 9/12/2022 - General Maintenance VA-29025 Welcome letter request 2/27/2023 - PAH Request VA-77611 2/27/2023 - Phone call VA-77554 Confirm Active. I hope this is helpful to you.
Nancy Malczewski
Public Information Officer
Policy, Regulation, and Member Engagement Division
Department of Medical Assistance Services
600 East Broad Street, Suite 1300
Richmond, VA 23219
804-371-6391
Contact us by signing up https://www.ask.vamedicaid.dmas.virginia.gov/ask-va-medicaid#/sign-up.
You can upload letters, documents, and sensitive information with security.
Files
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