FOIA Req for CRCL and OIG Complaints, 2017-present, arising from Louisiana (Immigration and Customs Enforcement)

Rose Murray filed this request with the Immigration and Customs Enforcement of the United States of America.
Multi Request FOIA Req for CRCL and OIG Complaints, 2017-present, arising from Louisiana
Due Oct. 26, 2020
Est. Completion None
Status
Awaiting Response

Communications

From: Rose Murray


To Whom It May Concern:

Pursuant to the Freedom of Information Act, I hereby request the following records:

1. All complaints (in all forms, be they via official form, letter, email, call, or online e-submission) submitted to DHS, DHS Office of Inspector General, or DHS Office for Civil Rights and Civil Liberties, or ICE, or any of its sub-contractors, or anyone working with or managing ICE detainees regardless of their title or position, arising from the state of Louisiana from January 1, 2017 to September 24, 2020.
2. Records of any correspondence related to item 1 (including, but not limited to: (a) correspondence between any of the agencies named in this request; or (b) within the agencies/divisions named in this request; or (c) correspondence between anyone at DHS or ICE and any third parties, including but not limited to any outside individuals or groups, contractor staff; local on-the-ground people, agencies, groups, or medical providers, in facilities holding ICE detainees or servicing individuals detained by ICE (e.g. Geo Group employees, any other private contractor employees, internal or external medical providers).
3. All records related to items (1) and (2) (including, but not limited to investigations, interviews, responses, actions taken).

FOIA Return details:

Rose Murray
rose.murray@splcenter.org
Southern Poverty Law Center
P. O. Box 57089
New Orleans, LA 70157
Tel: (318) 314-0147
Fax: (706) 243-4932

The requested documents will be made available to the general public, and this request is not being made for commercial purposes.

In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 20 business days, as the statute requires.

Sincerely,

Rose Murray

From: Immigration and Customs Enforcement

Dear Rose Murray,
The Department of Homeland Security PAL has requested you enter the following Identification Code in order to proceed with the retrieval of your account information.
Identification Code: ob496u
Regards,
Department of Homeland Security

From: Immigration and Customs Enforcement

Dear Rose Murray,
The Department of Homeland Security PAL has requested you enter the following Identification Code in order to proceed with the retrieval of your account information.
Identification Code: rtrhot
Regards,
Department of Homeland Security

From: Immigration and Customs Enforcement

Dear Rose Murray,
The answer to your hint question is provided below.
This hint answer can be used to retrieve your username or password. Once logged into your profile, to make changes to your hint question/answer go to the My Account link located in the upper right corner of the page.
Hint Answer: freethedocs
Regards,
Department of Homeland Security

From: Immigration and Customs Enforcement

Dear Rose Murray,
The Department of Homeland Security PAL has requested you enter the following Identification Code in order to proceed with the retrieval of your account information.
Identification Code: rdes7u
Regards,
Department of Homeland Security

From: Immigration and Customs Enforcement

Dear Rose Murray,
Once you login, please change your password to protect your account details.
User Name: requests@muckrock.com
Password: 51l)Qgyl
Regards,
Department of Homeland Security

From: Immigration and Customs Enforcement

January 7, 2021 Rose Murray 411A Highland Ave MR102729 Somerville, Massachusetts 02144 RE:     ICE FOIA Case Number 2021-ICFO-04068 Dear Ms. Murray: This acknowledges receipt of your October 17, 2020, Freedom of Information Act (FOIA) request to U.S. Immigration and Customs Enforcement (ICE), for 1. All complaints (in all forms, be they via official form, letter, email, call, or online e-submission) submitted to DHS, DHS Office of Inspector General, or DHS Office for Civil Rights and Civil Liberties, or ICE, or any of its sub-contractors, or anyone working with or managing ICE detainees regardless of their title or position, arising from the state of Louisiana from January 1, 2017 to September 24, 2020.2. Records of any correspondence related to item 1 (including, but not limited to: (a) correspondence between any of the agencies named in this request; or (b) within the agencies/divisions named in this request; or (c) correspondence between anyone at DHS or ICE and any third parties, including but not limited to any outside individuals or groups, contractor staff; local on-the-ground people, agencies, groups, or medical providers, in facilities holding ICE detainees or servicing individuals detained by ICE (e.g. Geo Group employees, any other private contractor employees, internal or external medical providers).3. All records related to items (1) and (2) (including, but not limited to investigations, interviews, responses, actions taken)..  Your request was received in this office on October 19, 2020. Due to the increasing number of FOIA requests received by this office, we may encounter some delay in processing your request. Per Section 5.5(a) of the DHS FOIA regulations, 6 C.F.R. Part 5, ICE processes FOIA requests according to their order of receipt. Although ICE’s goal is to respond within 20 business days of receipt of your request, the FOIA does permit a 10- day extension of this time period. As your request seeks numerous documents that will necessitate a thorough and wide-ranging search, ICE will invoke a 10-day extension for your request, as allowed by Title 5 U.S.C. § 552(a)(6)(B). If you care to narrow the scope of your request, please contact our office. We will make every effort to comply with your request in a timely manner. Provisions of the FOIA allow us to recover part of the cost of complying with your request.  We shall charge you for records in accordance with the DHS Interim FOIA regulations, as they apply to media requesters.  As a media requester, you will be charged 10 cents per page for duplication; the first 100 pages are free.  We will construe the submission of your request as an agreement to pay up to $25.00. You will be contacted before any further fees are accrued. We have queried the appropriate program offices within ICE for responsive records. If any responsive records are located, they will be reviewed for determination of releasability. Please be assured that one of the processors in our office will respond to your request as expeditiously as possible. We appreciate your patience as we proceed with your request.
Your request has been assigned reference number 2021-ICFO-04068. Please refer to this identifier in any future correspondence. To check the status of an ICE FOIA/PA request, please visit . Please note that to check the status of a request, you must enter the 2021-ICFO-04068 tracking number. If you need any further assistance or would like to discuss any aspect of your request, please contact the FOIA office. You may send an e-mail to ice-foia@ice.dhs.gov, call toll free (866) 633-1182, or you may contact our FOIA Public Liaison, Fernando Pineiro, in the same manner. Additionally, you have a right to right to seek dispute resolution services from the Office of Government Information Services (OGIS) which mediates disputes between FOIA requesters and Federal agencies as a non-exclusive alternative to litigation. If you are requesting access to your own records (which is considered a Privacy Act request), you should know that OGIS does not have the authority to handle requests made under the Privacy Act of 1974. You may contact OGIS as follows: Office of Government Information Services, National Archives and Records Administration, 8601 Adelphi Road-OGIS, College Park, Maryland 20740-6001, e-mail at ogis@nara.gov; telephone at 202-741-5770; toll free at 1-877-684-6448; or facsimile at 202-741-5769. (http://www.dhs.gov/foia-status) http://www.dhs.gov/foia-status
Regards,

ICE FOIA Office
Immigration and Customs Enforcement
Freedom of Information Act Office
500 12th Street, S.W., Stop 5009
Washington, D.C. 20536-5009
Telephone: 1-866-633-1182
Visit our FOIA website at www.ice.gov/foia

From: Immigration and Customs Enforcement

Dear Rose Murray,
The status of your ICE FOIA request #2021-ICFO-04068 has been updated to the following status 'In Process'. To log into the Department of Homeland Security PAL click on the Application URL below.
HTTPS://foiarequest.dhs.gov
Sincerely,
Department of Homeland Security

From: Immigration and Customs Enforcement

Hello,

This inbox is to assist with the PAL application issues. If you have a PAL account, please login to PAL to send a followup message to the component. Alternatively, you may send an email directly to the DHS Component FOIA Processing Center.
Thanks,

DHS FOIA

From: Immigration and Customs Enforcement

Hello,

Please be advised this email inbox for technical support for the PAL tool. Please send your questions for items related to your requests to the FOIA Office associated with your request or use the PAL messaging system to send a message. The request self serve status check is located here: https://foiarequest.dhs.gov/app/CheckStatus.aspx

Contacts for the various DHS FOIA Offices can be found in the dropdown menu via foiarequest.gov or by clicking here: https://www.dhs.gov/foia-contact-information.
Regards,

DHS PAL TECHNICAL SUPPORT

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