Public Library Circulation, Anonymized Patron Access Records, and Budget Information

Bree Norlander filed this request with the Quincy Thomas Crane Public Library of Quincy, MA.
Status
Completed

Communications

From: Bree Norlander


To Whom It May Concern:

Pursuant to the Massachusetts Public Records Law, I hereby request the following records:

1. Total circulation of library materials (broken down by material type) for 2016, 2017, 2018, 2019. Please provide these as aggregated monthly totals for 2016, 2017, 2018, 2019. If possible please include the following details:

-Total physical item circulation (delineated by first time check-outs versus renewals)
-Total number of circulations of electronic materials
-Total circulation
-Electronic Content Use
-Total Collection Use

2. Lost library items aggregated monthly for 2016, 2017, 2018, and 2019.

3. Patron circulation records including material due dates and material return dates for 2016, 2017, 2018, and 2019. If possible, please provide these as hashed (de-identified but with unique key per patron).

4. Annual itemized library budget 2016, 2017, 2018, and 2019 including any donations made to the library. Please provide a record of donations collected aggregated monthly for these years. Please also provide a description of how donations are solicited.

5. The total revenue of fines and total revenue of fees collected 2016, 2017, 2018, and 2019.

6. The current library policy on fines and fees and the date this policy took effect as well as dates of changes to the policy between 2016 and today.

7. The definition (if any) your library uses for "active borrower".

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This request is part of a research project by the Information School at the University of Washington to better understand how removal of library fines affects library circulation, patron visits, and library budgets. We are committed to open access and plan to make our findings broadly available to the public. If fees cannot be waived please inform us in advance.

We ask that, if possible, you please respond via email with data files in machine-readable format (examples include .csv, .txt., .xls/x) or if applicable text documents or clear, high-quality scanned PDFs. If you cannot reply electronically, please mail us the best quality copies you reasonably can. Your efforts help us ensure broad accessibility and equity.

I also request that, if appropriate, fees be waived as we believe this request is in the public interest, as suggested but not stipulated by the recommendations of the Massachusetts Supervisor of Public Records. The requested documents will be made available to the general public free of charge as part of the public information service at MuckRock.com, processed by a representative of the news media/press and is made in the process of news gathering and not for commercial usage.

I expect the request to be filled in an accessible format, including for screen readers, which provide text-to-speech for persons unable to read print. Files that are not accessible to screen readers include, for example, .pdf image files as well as physical documents.

In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 10 business days, as the statute requires.

Sincerely,

Bree Norlander

From: Quincy Thomas Crane Public Library

See response below and attached.
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Megan Allen

Director of Libraries

Thomas Crane Public Library

40 Washington Street

Quincy MA 02169

617-376-1331

From: Quincy Thomas Crane Public Library

Bree,

Please acknowledge that you have received these records.

Thank you,
Brenda Fernandez
Public Records Coordinator

From: Bree Norlander

Dear Brenda,

We have received your information. Thanks so much for your help with this request! Your response will greatly assist us with our research into the elimination of fines in public libraries.

Sincerely,
Bree Norlander
Research Analyst & Coordinator
University of Washington Information School
norlab@uw.edu

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