Phoenix Police Social Media Settings
It is a clone of this request.
| Tracking # |
PR2022384673 |
| Submitted | March 3, 2022 |
| Est. Completion | None |
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Communications
From: Adam Steinbaugh
To Whom It May Concern:
Pursuant to the Arizona Public Records Law, I hereby request the following records:
With respect to any Twitter, Facebook, or Instagram account created, operated, or maintained by your agency:
1. A copy of the list of people, accounts, or pages banned by that account. This list is accessible by logging into the account as an administrator and:
(a) On Facebook, clicking "Settings" t the top of the official page, (C) clicking “People and Other Pages” in the left column, and (D) selecting “Banned People and Pages” from the drop-down menu. The final URL should look like: https://www.facebook.com/.../settings/?tab=people_and_other_pages.
(b) On Twitter, navigating to this URL while logged into the account: https://twitter.com/settings/blocked.
(c) On Instagram, follow these instructions: https://help.instagram.com/461525818338125/?helpref=uf_share.
2. A copy of the settings for the Facebook page. This list is accessible by (A) logging into the Facebook page as an administrator, and then (B) clicking “Settings” at the top of the official page. The URL should look like: https://www.facebook.com/.../settings/?tab=settings.
3. A copy of any policy concerning employee use of social media or use of your agency's social media accounts by the public.
These requests include, but are not limited to, the Facebook pages located at https://www.facebook.com/PhoenixPolice, the Twitter account @PhoenixPolice, and the Instagram account located at https://www.instagram.com/phoenixpolice.
The requested documents will be made available to the general public, and this request is not being made for commercial purposes.
In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.
Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 10 business days.
Sincerely,
Adam Steinbaugh
From: Muckrock Staff
To Whom It May Concern:
I wanted to follow up on the following Arizona Public Records Law request, copied below, and originally submitted on March 14, 2022. Please let me know when I can expect to receive a response.
Thanks for your help, and let me know if further clarification is needed.
From: Phoenix Police Department
Your request is still in process
Public Records, Public Records and Services Unit
Phoenix Police Department
1717 E Grant St Suite 100
Phoenix, AZ 85034
Monday-Friday 8am to 4pm
public.records.ppd@phoenix.gov<mailto:public.records.ppd@phoenix.gov>
p:602.534.1127 f:602.534-4599
"Policing with PRIDE"
PRIDE
Protection | Respect | Integrity | Dedication | Excellence
Visit us online!www.phoenix.gov/police<http://www.phoenix.gov/police>
Follow us on Twitter-www.twitter.com/phoenixpolice<http://www.twitter.com/phoenixpolice>
Subscribe to us on YouTube-www.youtube.com/phxpd<http://www.youtube.com/phxpd>
From: Phoenix Police Department
***This email box is not monitored. Please do not reply.***
Hello Adam Steinbaugh ,
Thank you for submitting your request on the City of Phoenix Police Department’s online portal. You can monitor the progress of your request through your online account at https://<https://www.phoenix.gov/atyourservice>phxpublicsafety.dynamics365portals.us/<https://www.phoenix.gov/atyourservice>. You will be contacted via email once your request has been completed. If you have any questions please call 602-534-1127 during regular business hours.
Service Request ID: PPD-PR2022384673
Service Request Type: Other
Status: Submitted
Requestor Name: Adam Steinbaugh
Report #:
Involved Party:
Description: Customer is requesting the following items:
Pursuant to the Arizona Public Records Law, I hereby request the following records:
With respect to any Twitter, Facebook, or Instagram account created, operated, or maintained by your agency:
1. A copy of the list of people, accounts, or pages banned by that account.
2. A copy of the settings for the Facebook page. This list is accessible by (A) logging into the Facebook page as an administrator, and then (B) clicking “Settings” at the top of the official page. The URL should look like: https://www.facebook.com/.../settings/?tab=settings [facebook.com].
3. A copy of any policy concerning employee use of social media or use of your agency's social media accounts by the public.
These requests include, but are not limited to, the Facebook pages located at https://www.facebook.com/PhoenixPolice [facebook.com], the Twitter account @PhoenixPolice, and the Instagram account located at https://www.instagram.com/phoenixpolice [instagram.com].
Date Submitted: 4/7/2022 11:37 PM
***This email box is not monitored. Please do not reply.***
Thank you,
Phoenix Police Department
Public Records and Services Unit
1717 E Grant St Suite 100
Phoenix, AZ 85034
(602) 534-1127
Monday-Friday 8am to 4pm
From: Phoenix Police Department
***This email box is not monitored. Please do not reply.***
Hello Adam Steinbaugh ,
Thank you for submitting your request on the City of Phoenix Police Department’s online portal. You can monitor the progress of your request through your online account at https://<https://www.phoenix.gov/atyourservice>phxpublicsafety.dynamics365portals.us/<https://www.phoenix.gov/atyourservice>. You will be contacted via email once your request has been completed. If you have any questions please call 602-534-1127 during regular business hours.
Service Request ID: PPD-PR2022385543
Service Request Type: Other
Status: Submitted
Requestor Name: Adam Steinbaugh
Report #:
Involved Party:
Description: CITY'S SOCIAL MEDIA POLICY OPS 3.27
Date Submitted: 4/11/2022 10:43 PM
***This email box is not monitored. Please do not reply.***
Thank you,
Phoenix Police Department
Public Records and Services Unit
1717 E Grant St Suite 100
Phoenix, AZ 85034
(602) 534-1127
Monday-Friday 8am to 4pm
From: Adam Steinbaugh
To Whom It May Concern:
I would like to amend my public records request to more specifically seek the following records. An example of what each of these records look like is attached and available at https://www.documentcloud.org/documents/21579793-facebook-and-twitter-settings-examples.
With respect to any Twitter or Facebook account created, operated, or maintained by your agency:
1. A copy of the full settings for the Facebook page. These records may be accessed through one of three processes:
The first option:
(a) Log in as an administrator of the page.
(b) Navigate to the Facebook page (e.g., https://www.facebook.com/PhoenixPolice).
(c) On the lefthand side of the page, where it says "Manage Page," scroll to "Settings," located at the lefthand side of the bottom of the page.
(d) Click "General" on the lefthand side of the page.
The second option:
(a) Log in as an administrator of the page.
(b) Go to the following URL, replacing "PhoenixPolice" with the appropriate page name: https://www.facebook.com/PhoenixPolice/settings/?tab=settings.
The third option:
(a) Log in as an administrator of the page.
(b) Navigate to the Facebook page (e.g., https://www.facebook.com/PhoenixPolice).
(c) Go to this URL, replacing "PhoenixPolice" with the appropriate page name: https://www.facebook.com/PhoenixPolice/settings/?tab=settings&ref=page_edit§ion=download_your_page
(d) Click "Download your page"
(e) Select "HTML," "High," and "All time" in the available options.
(f) Make sure only the "Page profile information" and "Page settings" boxes are checked.
(g) Click "Request a download."
(h) When the information is ready to download, enter the password to download it.
(i) Press "confirm."
(j) Provide the files contained in the .zip file.
2. A copy of the list of banned people and pages. This record may be accessed in this manner:
(a) Log in as an administrator of the page.
(b) Navigate to the Facebook page (e.g., https://www.facebook.com/PhoenixPolice).
(c) On the lefthand side of the page, where it says "Manage Page," scroll to "Settings," located at the lefthand side of the bottom of the page.
(d) Click "People and other Pages" on the lefthand side of the page.
(e) On the menu labeled "People who Like this Page," select "Banned People and Pages"
3. A copy of the list of "Page Roles." This record may be accessed in this manner:
(a) Log in as an administrator of the page.
(b) Navigate to the Facebook page (e.g., https://www.facebook.com/PhoenixPolice).
(c) On the lefthand side of the page, where it says "Manage Page," scroll to "Settings," located at the lefthand side of the bottom of the page.
(d) Click "Page Roles" on the lefthand side of the page.
5. A copy of the lists of users blocked by the Twitter account. This list can be obtained through this process:
(a) Log into the account.
(b) Visit this URL: https://twitter.com/settings/blocked/all
(c) Visit this URL: https://twitter.com/settings/blocked/imported
Thank you!
Adam Steinbaugh
From: Phoenix Police Department
***This email box is not monitored. Please do not reply.***
Hello Adam Steinbaugh,
This email is to inform you that there is an additional charge of $1.68 to cover the final cost of processing your request. You can either submit your payment in person, by mail to the address listed below, or online at https://phxpublicsafety.dynamics365portals.us/. If we do not hear from you in the next 30 days this request will be purged. If you have any questions please contact us at 602-534-1127 during regular business hours.
Requestor Name
Adam Steinbaugh
Invoice Number
INV-PR22207646
Product Name
PPD-PR2022384673 - Miscellaneous
Total Amount
$1.68
Invoice Created Date
4/25/2022 3:25 PM
***This email box is not monitored. Please do not reply.***
Thank you,
Phoenix Police Department
Public Records and Services Unit
1717 E Grant St Suite 100
Phoenix, AZ 85034
(602) 534-1127
Monday-Friday 8am to 4pm
From: Adam Steinbaugh
To Whom It May Concern:
Please find enclosed a check for $1.68 to satisfy the fee associated with the attached public records request.
Thank you.
Phoenix Police Department
PRA Office
Suite #100
1717 East Grant Street
Phoenix, AZ 85034
From: Phoenix Police Department
***This email box is not monitored. Please do not reply.***
Hello Adam Steinbaugh,
This email is to inform you that there is an additional charge of $1.92 to cover the final cost of processing your request. You can either submit your payment in person, by mail to the address listed below, or online at https://phxpublicsafety.dynamics365portals.us/. If we do not hear from you in the next 30 days this request will be purged. If you have any questions please contact us at 602-534-1127 during regular business hours.
Requestor Name
Adam Steinbaugh
Invoice Number
INV-PR22204723
Product Name
PPD-PR2022385543 - OPS Order
Total Amount
$1.92
Invoice Created Date
4/11/2022 3:43 PM
***This email box is not monitored. Please do not reply.***
Thank you,
Phoenix Police Department
Public Records and Services Unit
1717 E Grant St Suite 100
Phoenix, AZ 85034
(602) 534-1127
Monday-Friday 8am to 4pm
From: Phoenix Police Department
***This email box is not monitored. Please do not reply.***
Hello Adam Steinbaugh,
This email is to inform you that your service request listed below has been completed and is now available to download. Please login to your online account at (https://phxpublicsafety.dynamics365portals.us/) to access your requested item.
Service Request ID: PPD-PR2022384673
Service Request Type: Other
Status: Complete
Requestor Name: Adam Steinbaugh
Report #:
Involved Party:
Description: Customer is requesting the following items:
Pursuant to the Arizona Public Records Law, I hereby request the following records:
With respect to any Twitter, Facebook, or Instagram account created, operated, or maintained by your agency:
1. A copy of the list of people, accounts, or pages banned by that account.
2. A copy of the settings for the Facebook page. This list is accessible by (A) logging into the Facebook page as an administrator, and then (B) clicking “Settings” at the top of the official page. The URL should look like: https://www.facebook.com/.../settings/?tab=settings [facebook.com].
3. A copy of any policy concerning employee use of social media or use of your agency's social media accounts by the public.
These requests include, but are not limited to, the Facebook pages located at https://www.facebook.com/PhoenixPolice [facebook.com], the Twitter account @PhoenixPolice, and the Instagram account located at https://www.instagram.com/phoenixpolice [instagram.com].
Date Submitted: 4/7/2022 11:37 PM
Date Completed: 5/4/2022 3:20 PM
***This email box is not monitored. Please do not reply.***
Thank you,
Phoenix Police Department
Public Records and Services Unit
1717 E Grant St Suite 100
Phoenix, AZ 85034
(602) 534-1127
Monday-Friday 8am to 4pm
From: Phoenix Police Department
***This email box is not monitored. Please do not reply.***
Hello Adam Steinbaugh ,
This email is to inform you that service request listed below will purged from the system in 10 days. Please log into your online account at https://phxpublicsafety.dynamics365portals.us/ to download your requested item if you have not done so.
Service Request Type
Other
Request Number/ID
PPD-PR2022384673
Requestor Name
Adam Steinbaugh
Status
Complete
Service Request Submitted Date
4/7/2022 11:37 PM
Complete Date
5/4/2022 3:20 PM
Purge Date
6/13/2022 3:21 PM
***This email box is not monitored. Please do not reply.***
Thank you,
Phoenix Police Department
Public Records and Services Unit
1717 E Grant St Suite 100
Phoenix, AZ 85034
(602) 534-1127
Monday-Friday 8am to 4pm
From: Phoenix Police Department
***This email box is not monitored. Please do not reply.***
Hello Adam Steinbaugh ,
This email is to inform you that your service request listed below has been purged. You will need to submit a new request if another copy is needed.
Service Request Type
Other
Request Number/ID
PPD-PR2022384673
Requestor Name
Adam Steinbaugh
Status
Complete
Processed Date
5/4/2022 3:20 PM
Report Purge Date
6/13/2022 3:21 PM
***This email box is not monitored. Please do not reply.***
Thank you,
Phoenix Police Department
Public Records and Services Unit
1717 E Grant St Suite 100
Phoenix, AZ 85034
(602) 534-1127
Monday-Friday 8am to 4pm
From: Phoenix Police Department
***This email box is not monitored. Please do not reply.***
Hello Adam Steinbaugh,
This email is to inform you that your service request listed below has been completed and is now available to download. Please login to your online account at (https://phxpublicsafety.dynamics365portals.us/) to access your requested item.
Service Request ID: PPD-PR2022384673
Service Request Type: Other
Status: Complete
Requestor Name: Adam Steinbaugh
Report #:
Involved Party:
Description: Customer is requesting the following items:
Pursuant to the Arizona Public Records Law, I hereby request the following records:
With respect to any Twitter, Facebook, or Instagram account created, operated, or maintained by your agency:
1. A copy of the list of people, accounts, or pages banned by that account.
2. A copy of the settings for the Facebook page. This list is accessible by (A) logging into the Facebook page as an administrator, and then (B) clicking “Settings” at the top of the official page. The URL should look like: https://www.facebook.com/.../settings/?tab=settings [facebook.com].
3. A copy of any policy concerning employee use of social media or use of your agency's social media accounts by the public.
These requests include, but are not limited to, the Facebook pages located at https://www.facebook.com/PhoenixPolice [facebook.com], the Twitter account @PhoenixPolice, and the Instagram account located at https://www.instagram.com/phoenixpolice [instagram.com].
Date Submitted: 9/14/2022 5:33 PM
Date Completed: 5/4/2022 3:20 PM
***This email box is not monitored. Please do not reply.***
Thank you,
Phoenix Police Department
Public Records and Services Unit
1717 E Grant St Suite 100
Phoenix, AZ 85034
(602) 534-1127
Monday-Friday 8am to 4pm
From: Phoenix Police Department
Adam Steinbaugh,
Thank you for submission. We will review your inquiry and contact you upon completion.
Request Details:
Type of issue:
Unable to locate our account
Service Request Number:
PPD-PR2022384673
Description: Receiving this error message upon signing in with proper credentials, "An account could not be found for the provided user ID." Able to use our email address, password and verify email code but cannot get past this error message. Please help as there appears to be files associated with this request.
Phoenix Police Department
Public Records and Services Unit
1717 E Grant St Suite 100
Phoenix, AZ 85034
(602) 534-1127
Monday-Friday 8am to 4pm
From: Phoenix Police Department
Hello Adam Steinbaugh ,
In regards to the technical support submission on 10/6/2022, your portal account has not yet been created. Please create an account using your account email address requests@muckrock.com<mailto:requests@muckrock.com> by following the steps below or in the attached document:
1. CLICK HERE<https://phxpublicsafety.dynamics365portals.us/> to access the Police Public Records portal. Be sure to use a Chrome or Edge browser.
2. Click on the Submit Requests button in the center of the webpage
3. Click on the Sign Up Now link
4. You must first enter your email address and then click on Send Verification Code
5. Once you receive your verification code to the email address provided fill in the Verification Code field
6. Click on the Verify Code button
7. Enter a New Password (you must have a capital letter, number, and special character)
8. Confirm the New Password
9. Enter your Surname
10. Enter your Given Name
11. Click on the Create button to complete your account
12. Once your account is completed you will be redirected to the Police Public Records portal home page
If you would like to speak with someone for assistance with your request please call 602-534-1127.
If you would like to schedule an over-the-phone or lobby appointment please call 602-262-1885 or send an email to policerecords.appts@phoenix.gov.
If you experience any further issues please CLICK HERE<https://www.phoenix.gov/police/contact-police/public-records-technical-support> to submit a technical support ticket.
Thank you,
Phoenix Police Department
Public Records and Services Unit
1717 E Grant St Suite 100
Phoenix, AZ 85034
(602) 534-1127
Monday-Friday 8am to 4pm
From: Phoenix Police Department
Adam Steinbaugh,
Thank you for submission. We will review your inquiry and contact you upon completion.
Request Details:
Type of issue:
Download file
Service Request Number:
PPD-PR2022384673
Description: Hello, I am unable to access documents or the invoice for my request. Can someone please help me with this? Thank you
Phoenix Police Department
Public Records and Services Unit
1717 E Grant St Suite 100
Phoenix, AZ 85034
(602) 534-1127
Monday-Friday 8am to 4pm
From: Phoenix Police Department
Hello Adam Steinbaugh ,
In regards to the technical support submission on 10/13/22, the system error has been cleared. Please follow the steps below to complete payment for this request:
Service Request #: PPD-PR2022385543
Service Request Type: Other
Submitted Date: 4/11/2022 3:43 PM
1. CLICK HERE<https://phxpublicsafety.dynamics365portals.us/> to login to the Police Public Records Request portal
2. Once logged in, click on the View Invoices big button in the middle of the screen.
3. Invoices with New status have not been paid. Click on an invoice with New status.
4. Once you click on the Invoice # you can click on the Pay Now button at the bottom of the page. It may take a minute or two for the Pay Now button to appear.
5. You will be redirected to the Chase Payment portal to process your payment
6. Please be sure to fill in all of the required (*) fields to process your payment
7. A payment confirmation email and a submission email will be sent once the payment is processed
Requests are worked in the order that they are received. You will receive an email when your request has been completed to download your file.
If you would like to speak with someone for assistance with your request please call 602-534-1127.
If you would like to schedule an over-the-phone or lobby appointment please call 602-262-1885 or send an email to policerecords.appts@phoenix.gov.
If you experience any further issues please CLICK HERE<https://www.phoenix.gov/police/contact-police/public-records-technical-support> to submit a technical support ticket.
Thank you,
Phoenix Police Department
Public Records and Services Unit
1717 E Grant St Suite 100
Phoenix, AZ 85034
(602) 534-1127
Monday-Friday 8am to 4pm
From: Adam Steinbaugh
To Whom It May Concern:
Please find enclosed a check for $1.92 to satisfy the fee associated with the attached public records request.
Thank you.
Phoenix Police Department
PRA Office
Suite #100
1717 East Grant Street
Phoenix, AZ 85034
From: Phoenix Police Department
***This email box is not monitored. Please do not reply.***
Hello Adam Steinbaugh ,
This email is to inform you that your service request listed below has been purged. You will need to submit a new request if another copy is needed.
Service Request Type
Other
Request Number/ID
PPD-PR2022384673
Requestor Name
Adam Steinbaugh
Status
Complete
Processed Date
5/4/2022 3:20 PM
Report Purge Date
10/24/2022 5:34 PM
***This email box is not monitored. Please do not reply.***
Thank you,
Phoenix Police Department
Public Records and Services Unit
1717 E Grant St Suite 100
Phoenix, AZ 85034
(602) 534-1127
Monday-Friday 8am to 4pm
From: Phoenix Police Department
***This email box is not monitored. Please do not reply.***
Hello Adam Steinbaugh,
This email is to inform you that your service request listed below has been completed and is now available to download. Please login to your online account at (https://phxpublicsafety.dynamics365portals.us/) to access your requested item.
Service Request ID: PPD-PR2022385543
Service Request Type: Other
Status: Complete
Requestor Name: Adam Steinbaugh
Report #:
Involved Party:
Description: CITY'S SOCIAL MEDIA POLICY OPS 3.27
Date Submitted: 4/11/2022 10:43 PM
Date Completed: 11/8/2022 3:54 PM
***This email box is not monitored. Please do not reply.***
Thank you,
Phoenix Police Department
Public Records and Services Unit
1717 E Grant St Suite 100
Phoenix, AZ 85034
(602) 534-1127
Monday-Friday 8am to 4pm
From: Phoenix Police Department
***This email box is not monitored. Please do not reply.***
Hello Adam Steinbaugh ,
This email is to inform you that service request listed below will purged from the system in 10 days. Please log into your online account at https://phxpublicsafety.dynamics365portals.us/ to download your requested item if you have not done so.
Service Request Type
Other
Request Number/ID
PPD-PR2022385543
Requestor Name
Adam Steinbaugh
Status
Complete
Service Request Submitted Date
4/11/2022 10:43 PM
Complete Date
11/8/2022 3:54 PM
Purge Date
12/18/2022 3:54 PM
***This email box is not monitored. Please do not reply.***
Thank you,
Phoenix Police Department
Public Records and Services Unit
1717 E Grant St Suite 100
Phoenix, AZ 85034
(602) 534-1127
Monday-Friday 8am to 4pm
From: Phoenix Police Department
***This email box is not monitored. Please do not reply.***
Hello Adam Steinbaugh ,
This email is to inform you that your service request listed below has been purged. You will need to submit a new request if another copy is needed.
Service Request Type
Other
Request Number/ID
PPD-PR2022385543
Requestor Name
Adam Steinbaugh
Status
Complete
Processed Date
11/8/2022 3:54 PM
Report Purge Date
12/18/2022 3:54 PM
***This email box is not monitored. Please do not reply.***
Thank you,
Phoenix Police Department
Public Records and Services Unit
1717 E Grant St Suite 100
Phoenix, AZ 85034
(602) 534-1127
Monday-Friday 8am to 4pm
Files
pages