Kindred Healthcare Complaints (California Department of Public Health)

Thank you for contacting the California Department of Public Health (CDPH) to obtain public records.
Your Public Records Act (PRA) request dated August 01, 2020, is being processed.  Reference Number P009825-080120 has been assigned for tracking purposes.  Please refer to this reference number for use when accessing the CDPH Public Records Center Portal to monitor the progress of your request.
CDPH strives to answer all requests for public records in as timely a manner as possible.  Under California law, CDPH must respond to your inquiry no later than ten calendar days from receipt of the request to notify you whether records will be disclosed.   Note that some records are exempted from disclosure.  If the requested records are exempt, we will inform you in writing as to why.
The Public Records Act (see Govt. Code §6250 et. seq.) provides that CDPH may extend the response period for up to 14 calendar days should it be necessary to search for records located at off-site facilities or if the request involves a voluminous amount of records.  We will notify you within 10 days of receipt of your request if a 14-day extension is necessary.  If fees are involved, CDPH will need to collect the fees before releasing the records.  However, there is typically no fee for records released electronically through the Public Records Center Portal.
The 10- and 14-day response periods are to allow CDPH time to determine how long it will take to disclose the requested records.  Depending on the number of records requested or other factors, a response may take longer.  CDPH will do its best to provide documents on a rolling basis as they become available and to keep you informed as to the timing and type of records to be released.
Please visit the CDPH Public Records Center Portal to monitor request progress, communicate with CDPH staff processing your request and to submit future requests.
California Department of Public Health

Mr. Bittle, I’m contacting you about an inquiry you made to the CA Dept of Public Health (P009825-080120). During the pandemic we’ve made COVID media inquiries and PRAs a priority. We are now responding to reporters who made inquiries on other topics as we can. Your request was for: “Any and all complaints filed between the inclusive period between January 1, 2015 and July 27, 2020 against the hospice and home health care provider "Kindred Healthcare", also doing business as "Kindred At Home", including records of —the date the complaint was filed —the county of residence of the complainant —the allegations in the complaint —the outcome of any investigation into those allegations —the resolution or conclusion of the complaint and any other relevant information that may be included in the complaint files.” CDPH is asking for further clarification on this request. There are numerous facilities with Kindred in the title in California. In order to identify the specific facilities you wish to obtain records about, we ask that you visit Cal Health Find Database and provide CDPH with a list of each facility by the name and identification number. You might also find that some of the records you are requesting are already publicly available through the database while others are listed in greater detail. (https://u8387778.ct.sendgrid.net/ls/click?upn=6HtRfOYLt5fXvpttM-2FU1HdcOzIo1oRuARAlLCGp2buPXjSSIAv-2FbvG3VzkRSAPw60E-2FlYBQnvifRrAUsTYfF6BrQ6X-2BUOaj73gqLVA2gxuU-3DEqc6_AnuvvyU-2FOsFowD3zeLbPCWPakKnVZCWOPd9sTmWa6v-2FHxZb4hEtMjYVA0g1uZ7wdNfOzHaK56i90xhMPu8gQYBgieSST1TInmHUymO10R5ik6P5OLyl7Wh9dYHu-2BazCMQjlrzTUNL4cGyRmFDZdfJx4Oo39OfIIbWSy05go6Lz3qbRVT1aSxS77iMoeClQ7NDKWNjNf9IJdPaByb65gvqun-2Bi1OVRL51hTlmSnIcJQEUsLSQX83w84TY1Xu30ZUcUfiv1-2FAs-2FSSGiQaStHBfGi-2FJAmbeD1htbS37sJMz9K51kACan4OgkseVyGrmUqr-2BMwdKzJTME78izwvTyOavlQ3x9Jc-2FIZrxZzocPi5XbmI34Q1zdijznn2AzcwlJn01oDPO0cqS0UiqIbCDtXnwPw-3D-3D) If CDPH does not hear back from you within 14 days with a clarification, we will consider this request withdrawn by the requestor. Thank you, Matt Conens
Office of Public Affairs
CA Dept. of Public Health