Host Compliance (City Manager)

Dear Jason Koebler:
Thank you for contacting the City of Austin. Your request was received in this office on 7/10/2023 and given the reference number C188441-071023 for tracking purposes. Your request will be forwarded to the relevant City departments to locate the information you seek.
Records Requested: To Whom It May Concern:

Pursuant to the Texas Public Information Act, I hereby request the following records:

Public reports state that this city may have partnered with Granicus, a big data company, and may be using its "Host Compliance" software: https://www.yachatsoregon.org/AgendaCenter/ViewFile/Item/1331?fileID=3577

Therefore, I hereby request the following records:

1) All instructional materials, presentations and presentation materials (including recorded video and audio, PowerPoint files, prepared remarks, and slides formats), and other guidance on the use of Granicus's Host Compliance software. This includes A) any notes taken during meetings that discussed the use of Host Compliance, B) any explanations (whether internally or externally generated) of how Host Compliance works, and C) any other document that has been used to help explain the use of PropertyGuard, including internal documentation, public relations materials, and executive summaries.

2) A copy of any privacy impact assessments, use policies, standard operating procedures, data retention policies, legal opinions, warranties, non-disclosure agreements, contracts, liability waivers, insurance agreements, Requests for Proposals, Responses to Requests for Proposal, Memorandums of Understanding, Letters of Interest, usage policies, or informal agreements between the police department or city and Granicus.

3) A copy of any funding opportunity announcements, grant applications and grantor status/progress reports, reports to legislative bodies, annual reports that mention Granicus or Host Compliance, as well as audit records, including but not limited to security audits of the software, misuse reports, and reports to oversight bodies.

4) Any digital communications including but not limited to emails and text messages) as well as documents, (including but not limited to PDF, word processing, excel, and slide documents) that mention Host Compliance.

5) Any case reports in which Host Compliance was used.

6) Any digital communications (including but not limited to emails and text messages) with Host Compliance representatives.

Please try to include any other miscellaneous documents that facilitate this police department's relationship with Banjo that don't neatly fall neatly into the above categories.

The requested documents will be made available to the general public, and this request is not being made for commercial purposes.

In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 10 business days, as the statute requires.

Sincerely,

Jason Koebler

Upload documents directly: https://www.muckrock.com/
Pursuant to the Texas Public Information Act, you will receive communication from the City of Austin within 10 business days informing you of one or more of the following:
• The date the information will be available or a copy of the records sought
• A cost estimate/invoice
• A letter advising there is no responsive information for your request or that some/all the responsive information may or must be withheld by the City of Austin in accordance with the law
• The need for clarification from you.
Please note your request must ask for records that already exist. The Texas Public Information Act does not require a governmental body to create new information, perform legal research, or answer questions.

You will receive an email once your request is complete.

Dear Jason Koebler:

Thank you for your interest in the public records of the Austin Police Department. Your request has been received and is being processed. Your request was received in this office on 7/14/2023 and given the reference number R109565-071423 for tracking purposes.
Please be advised that the Austin Police Department’s Central Records Division receives over 2500 requests for information a month. These requests are processed in the order received, and we strive to respond to each request promptly, as required by law.
Please know that, as a result of the large volume of requests received, the anticipated timeframe for responding to your request may take 10 business days if it is simply an offense report you're requesting.  If you are requesting body cam, dash cam, or other related records your request could take up to 30 days.
You will be contacted about the availability and/or provided with copies of the records requested. PLEASE NOTE: The Texas Public Information Act does not require a governmental body to create new information, to do legal research, or to answer questions.
You can monitor the progress of your request at the link below and you’ll receive an email when your request has been completed. Again, thank you for using the Austin Public Records Center.
Austin Police Department

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Re: Public Information Request of July 10, 2023, Reference # C188441-071023 Dear Jason Koebler, The City of Austin received a public information request from you on July 10, 2023, In order for the City of Austin to begin processing your request, we need additional clarification. - Please clarify whether the software you refer to called "Host Compliance" by Granicus is a program used to track short term rentals. If so, please understand that the City does not use Granicus in this capacity. Looking at the link you have provided, the City of Austin is listed as a user, HOWEVER, we use Granicus strictly for the use managing public information requests. We do not have a contract with the company for any other use. Therefore, there will be no responsive information for items 1-6. If you would like for the City of Austin to proceed with your public information request, please provide clarifications within sixty (60) calendar days from 07/14/2023. Otherwise, the City of Austin will consider your request closed. You may provide a response to the City of Austin by any of the following methods:

* by responding to this email or by regular mail to City of Austin Law Department P.O. Box 1088, Austin, TX78767 Upon receipt of your clarification, the City of Austin will further respond to your Public Information Act Request as required by law, including providing you with an estimate of costs associated with producing the requested records. A request for copies of records pertaining to the following: “To Whom It May Concern:

Pursuant to the Texas Public Information Act, I hereby request the following records:

Public reports state that this city may have partnered with Granicus, a big data company, and may be using its "Host Compliance" software: https://www.yachatsoregon.org/AgendaCenter/ViewFile/Item/1331?fileID=3577

Therefore, I hereby request the following records:

1) All instructional materials, presentations and presentation materials (including recorded video and audio, PowerPoint files, prepared remarks, and slides formats), and other guidance on the use of Granicus's Host Compliance software. This includes A) any notes taken during meetings that discussed the use of Host Compliance, B) any explanations (whether internally or externally generated) of how Host Compliance works, and C) any other document that has been used to help explain the use of PropertyGuard, including internal documentation, public relations materials, and executive summaries.

2) A copy of any privacy impact assessments, use policies, standard operating procedures, data retention policies, legal opinions, warranties, non-disclosure agreements, contracts, liability waivers, insurance agreements, Requests for Proposals, Responses to Requests for Proposal, Memorandums of Understanding, Letters of Interest, usage policies, or informal agreements between the police department or city and Granicus.

3) A copy of any funding opportunity announcements, grant applications and grantor status/progress reports, reports to legislative bodies, annual reports that mention Granicus or Host Compliance, as well as audit records, including but not limited to security audits of the software, misuse reports, and reports to oversight bodies.

4) Any digital communications including but not limited to emails and text messages) as well as documents, (including but not limited to PDF, word processing, excel, and slide documents) that mention Host Compliance.

5) Any case reports in which Host Compliance was used.

6) Any digital communications (including but not limited to emails and text messages) with Host Compliance representatives.

Please try to include any other miscellaneous documents that facilitate this police department's relationship with Banjo that don't neatly fall neatly into the above categories.

The requested documents will be made available to the general public, and this request is not being made for commercial purposes.

In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 10 business days, as the statute requires.

Sincerely,

Jason Koebler

Upload documents directly: https://www.muckrock.com/ Thank you for contacting the City of Austin. PIR Team City of Austin- Law Department (512) 974-2197

--- Please respond above this line ---
Re: Open Record Request of July 10, 2023, Reference # C188441-071023 Dear Jason Koebler, The City of Austin received a Public Information request from you on July 10, 2023 This request requires a response from the Austin Police Department and other City of Austin department(s). The Austin Police Department reference number is __ The reference number for other City Department(s) is _R109565-071423_______________. C188441-071023. Correspondence will be received from both City of Austin departments and Austin Police Department separately. A request for copies of records pertaining to the following: “To Whom It May Concern:

Pursuant to the Texas Public Information Act, I hereby request the following records:

Public reports state that this city may have partnered with Granicus, a big data company, and may be using its "Host Compliance" software: https://www.yachatsoregon.org/AgendaCenter/ViewFile/Item/1331?fileID=3577

Therefore, I hereby request the following records:

1) All instructional materials, presentations and presentation materials (including recorded video and audio, PowerPoint files, prepared remarks, and slides formats), and other guidance on the use of Granicus's Host Compliance software. This includes A) any notes taken during meetings that discussed the use of Host Compliance, B) any explanations (whether internally or externally generated) of how Host Compliance works, and C) any other document that has been used to help explain the use of PropertyGuard, including internal documentation, public relations materials, and executive summaries.

2) A copy of any privacy impact assessments, use policies, standard operating procedures, data retention policies, legal opinions, warranties, non-disclosure agreements, contracts, liability waivers, insurance agreements, Requests for Proposals, Responses to Requests for Proposal, Memorandums of Understanding, Letters of Interest, usage policies, or informal agreements between the police department or city and Granicus.

3) A copy of any funding opportunity announcements, grant applications and grantor status/progress reports, reports to legislative bodies, annual reports that mention Granicus or Host Compliance, as well as audit records, including but not limited to security audits of the software, misuse reports, and reports to oversight bodies.

4) Any digital communications including but not limited to emails and text messages) as well as documents, (including but not limited to PDF, word processing, excel, and slide documents) that mention Host Compliance.

5) Any case reports in which Host Compliance was used.

6) Any digital communications (including but not limited to emails and text messages) with Host Compliance representatives.

Please try to include any other miscellaneous documents that facilitate this police department's relationship with Banjo that don't neatly fall neatly into the above categories.

The requested documents will be made available to the general public, and this request is not being made for commercial purposes.

In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 10 business days, as the statute requires.

Sincerely,

Jason Koebler

Upload documents directly: https://www.muckrock.com/ Thank you for contacting the City of Austin. PIR Team City of Austin—Law Department (512) 974-2197

--- Please respond above this line ---
Re: Open Record Request of July 14, 2023, Reference # R109565-071423

Dear Jason Koebler,

The Austin Police Department (APD) received a Public Information request from you on July 14, 2023, to request copies of records pertaining to the following:
“To Whom It May Concern:

Pursuant to the Texas Public Information Act, I hereby request the following records:

Public reports state that this city may have partnered with Granicus, a big data company, and may be using its "Host Compliance" software: https://www.yachatsoregon.org/AgendaCenter/ViewFile/Item/1331?fileID=3577

Therefore, I hereby request the following records:

1) All instructional materials, presentations and presentation materials (including recorded video and audio, PowerPoint files, prepared remarks, and slides formats), and other guidance on the use of Granicus's Host Compliance software. This includes A) any notes taken during meetings that discussed the use of Host Compliance, B) any explanations (whether internally or externally generated) of how Host Compliance works, and C) any other document that has been used to help explain the use of PropertyGuard, including internal documentation, public relations materials, and executive summaries.

2) A copy of any privacy impact assessments, use policies, standard operating procedures, data retention policies, legal opinions, warranties, non-disclosure agreements, contracts, liability waivers, insurance agreements, Requests for Proposals, Responses to Requests for Proposal, Memorandums of Understanding, Letters of Interest, usage policies, or informal agreements between the police department or city and Granicus.

3) A copy of any funding opportunity announcements, grant applications and grantor status/progress reports, reports to legislative bodies, annual reports that mention Granicus or Host Compliance, as well as audit records, including but not limited to security audits of the software, misuse reports, and reports to oversight bodies.

4) Any digital communications including but not limited to emails and text messages) as well as documents, (including but not limited to PDF, word processing, excel, and slide documents) that mention Host Compliance.

5) Any case reports in which Host Compliance was used.

6) Any digital communications (including but not limited to emails and text messages) with Host Compliance representatives.

Please try to include any other miscellaneous documents that facilitate this police department's relationship with Banjo that don't neatly fall neatly into the above categories.

The requested documents will be made available to the general public, and this request is not being made for commercial purposes.

In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 10 business days, as the statute requires.

Sincerely,

Jason Koebler

Upload documents directly: https://www.muckrock.com/

A thorough search of records of the Austin Police Department provided no responsive information.

Thank you for contacting the Austin Police Department.

Open Records Unit
Austin Police Department

--- Please respond above this line ---
Re: Open Record Request of July 10, 2023, Reference # C188441-071023 Dear Jason Koebler, The City of Austin received a Public Information request from you on July 10, 2023 The City of Austin has no responsive documents to your request. A request for copies of records pertaining to the following: “To Whom It May Concern:

Pursuant to the Texas Public Information Act, I hereby request the following records:

Public reports state that this city may have partnered with Granicus, a big data company, and may be using its "Host Compliance" software: https://www.yachatsoregon.org/AgendaCenter/ViewFile/Item/1331?fileID=3577

Therefore, I hereby request the following records:

1) All instructional materials, presentations and presentation materials (including recorded video and audio, PowerPoint files, prepared remarks, and slides formats), and other guidance on the use of Granicus's Host Compliance software. This includes A) any notes taken during meetings that discussed the use of Host Compliance, B) any explanations (whether internally or externally generated) of how Host Compliance works, and C) any other document that has been used to help explain the use of PropertyGuard, including internal documentation, public relations materials, and executive summaries.

2) A copy of any privacy impact assessments, use policies, standard operating procedures, data retention policies, legal opinions, warranties, non-disclosure agreements, contracts, liability waivers, insurance agreements, Requests for Proposals, Responses to Requests for Proposal, Memorandums of Understanding, Letters of Interest, usage policies, or informal agreements between the police department or city and Granicus.

3) A copy of any funding opportunity announcements, grant applications and grantor status/progress reports, reports to legislative bodies, annual reports that mention Granicus or Host Compliance, as well as audit records, including but not limited to security audits of the software, misuse reports, and reports to oversight bodies.

4) Any digital communications including but not limited to emails and text messages) as well as documents, (including but not limited to PDF, word processing, excel, and slide documents) that mention Host Compliance.

5) Any case reports in which Host Compliance was used.

6) Any digital communications (including but not limited to emails and text messages) with Host Compliance representatives.

Please try to include any other miscellaneous documents that facilitate this police department's relationship with Banjo that don't neatly fall neatly into the above categories.

The requested documents will be made available to the general public, and this request is not being made for commercial purposes.

In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 10 business days, as the statute requires.

Sincerely,

Jason Koebler

Upload documents directly: https://www.muckrock.com/ Thank you for contacting the City of Austin. PIR Team City of Austin—Law Department (512) 974-2197