Ring partnership, Alhambra

Caroline Haskins filed this request with the Alhambra Police Department of Alhambra, CA.
Tracking #




From: Caroline Haskins

To Whom It May Concern:

Pursuant to the California Public Records Act, I hereby request the following records:

Police departments around the country have “partnerships” with Ring, Amazon’s home security company. These partnerships involve an exchange: Law enforcement gets access to Ring’s “Law Enforcement Neighborhoods Portal.” The Law Enforcement Neighborhood Portal is a way that police can request Ring camera footage from people that use Neighbors, Ring has a "neighborhood watch" app. (https://www.vice.com/en_us/article/qvg48d/everything-you-need-to-know-about-ring-amazons-surveillance-camera-company) Therefore, I hereby request the following records:

1) All instructional materials, presentations and presentation materials (including recorded video and audio, PowerPoint files, prepared remarks, and slides formats), and other guidance on the use of Ring devices and/or the Neighbors app. This includes A) any notes taken during meetings that discussed the use of Ring devices and/or the Neighbors app, B) any explanations (whether internally or externally generated) of how Ring devices and/or the Neighbors app work, and C) any other document that has been used to help explain the use of Ring devices and/or the Neighbors app to any party, including internal documentation, public relations materials, and executive summaries.

2) A copy of any privacy impact assessments, use policies, standard operating procedures, data retention policies, legal opinions, warranties, non-disclosure agreements, contracts, liability waivers, insurance agreements, Requests for Proposals, Responses to Requests for Proposal, Memorandums of Understanding, Letters of Interest, usage policies, or informal agreements between the police department and Ring.

3) A copy of any funding opportunity announcements, grant applications and grantor status/progress reports, reports to legislative bodies, annual reports that mention Ring or the Neighbors app, as well as audit records, including but not limited to security audits of the software, misuse reports, and reports to oversight bodies.

4) Any digital communications including but not limited to emails and text messages) as well as documents, (including but not limited to PDF, word processing, excel, and slide documents) that mention Ring or the Neighbors app.

5) Any digital communications (including but not limited to emails and text messages) with Ring representatives.

The requested documents will be made available to the general public, and this request is not being made for commercial purposes. It will be used in the course of reporting for Motherboard, VICE’s science and technology website (www.motherboard.vice.com).

The requested documents will be made available to the general public, and this request is not being made for commercial purposes.

In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 10 calendar days, as the statute requires.


Caroline Haskins

From: Alhambra Police Department

Please see below.

Thank you,
May Ung
Records Manager
Alhambra Police Department
211 South First Street
Alhambra, CA 91801
Phone 626-570-5183 Fax 626-284-5978
Email mung@alhambrapd.org<mailto:mung@alhambrapd.org>

From: Caroline Haskins

Hi, there's nothing attached below. What's the message you were trying to send?

From: Alhambra Police Department

The message was a copy of the City Clerk’s response for an extension.

From: Caroline Haskins

Okay! An extension is fine, thanks for letting me know.


From: Alhambra Police Department


Please contact the City Clerk’s office as they are handling your PRA request #PR19-227.


From: Alhambra City Clerk

Good Morning,

With respect to your request for an update on PR19-227, all responsive electronic records were sent via email on September 5, 2019. In the same email transmitting the electronic records, we notified you that other records, not in electronic format, were available for pickup or to be mailed, but we never received a response from you with respect to having the hardcopy records picked up or mailed. Those hardcopy records have now been destroyed as it has been over a year and a half since the initial request was processed and a response was sent to you as the requesting party. Please see the attached email for reference. If you would like to make a new request for records at this time, we would be happy to process it.

Best regards,



Lauren Myles, CMC | City Clerk
City of Alhambra
111 S. First St. | Alhambra, CA 91801
T: (626) 570-5090 | F: (626) 576-8568
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