When an agency’s records department sends responses via the postal service (affectionately known as snail mail), those communications, including acknowledgment letters, status updates and responsive documents, come to us for processing. That address is changing for the first since in 8 years, but we’re working to ensure a smooth transition.
Last week, we pushed out some small improvements in processing mail that we hope to deploy more widely soon. We also started refactoring GovLens, our open source government site monitoring tool. Finally, we’d love your feedback on a few features and tweaks we have in the works.
Last week, we rolled out a new scanning process that should improve the speed and quality of uploads. We also implemented a new warning and blocking system for the few agencies that currently refuse to process our requests.
Before this month, if you won your public records lawsuit in Ohio you would get your records, but not necessarily win any attorney fees or statutory damages. Now, a new revision to the law overrules the outdated provision.
|How long does it take Muckrock to upload documents once they are received?|