Possible to attach files in follow-up requests?
Asked by Eric Stiens on November 28, 2016.
1 answer from Michael Morisy.
Yes, although currently there’s something of a clumsy workaround. If the form is a PDF you can link us to, please use the “Get Help” button and let us know what we need to do, and we’ll do it. If it’s something you’ve filled out and want us to attach, just shoot an email to firstname.lastname@example.org with the attachment and we’ll send out. We’re working on implementing this on-site, but since we send communications to agencies via fax, email, and mail, it’s taking a little while to get right.