Social Media Surveillance survey (Woburn Police Department)

Beryl Lipton filed this request with the Woburn Police Department of Woburn, MA.


From: Beryl Lipton

To Whom It May Concern:

Pursuant to the Massachusetts Public Records Law, M.G.L. c.66, §10, I hereby request the following records:

Any and all contracts (as well as all associated amendments, exhibits, and materials), memorandums of understanding, and other equivalent agreements entered into by this agency with or any other social media surveillance software or equipment company, including but not limited to:

• BrightPlanet
• Geofeedia
• Intrado Inc.
• LifeRaft
• Magnet Forensics
• Media Sonar
• Signal Corporation
• ZeroFOX

Responsive materials should include but not be limited to:

• the initial Invitation to Bid, Request for Proposal, or equivalent call for contractors
• the responsive materials provided by the winning bidder
• other bidder responses
• the current contract
• all exhibits
• all amendments
• all performance work statements
• all deliverables inventories
• all invoices related to the deliverance of software, services, or goods

Please also include:

• all policies related to the acquisition and use of social media and surveillance software by individual officers and representatives of this agency
• all materials related to the use of any other social media platform, including but not limited to Facebook, Instagram, Twitter, Nextdoor, etc.

I also request that, if appropriate, fees be waived as we believe this request is in the public interest, as suggested but not stipulated by the recommendations of the Massachusetts Supervisor of Public Records. The requested documents will be made available to the general public free of charge as part of the public information service at, processed by a representative of the news media/press and is made in the process of news gathering and not for commercial usage.

I expect the request to be filled in an accessible format, including for screen readers, which provide text-to-speech for persons unable to read print. Files that are not accessible to screen readers include, for example, .pdf image files as well as physical documents.

In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 10 calendar days, as the statute requires.


Beryl Lipton

From: Campbell, William

Good afternoon,

This is in response to the request for public records received by the Woburn Police department on January 19, 2017 concerning the above referenced matter. I am informed by the Woburn Police Department that they have no records responsive to your request except for the attached Woburn Police Department Social Media Policy. In addition, the City of Woburn Communications Policy is also attached as it may be responsive to your request. No exemptions are being asserted as to any a records that you have requested. We consider this as a final response and that the matter is closed.

William C. Campbell
Woburn City Clerk
Records Access Officer
Woburn City Hall
10 Common Street
Woburn, MA 01801
Tel: (781) 897-5850
Fax: (781) 897-5859

NOTICE: Although specific privileges may apply, which could make a particular email correspondence confidential; in most instances any transmission through the municipal email system is considered a public document subject to the requirements of M.G.L. c.66. This means that any emails sent to or from a city email address ARE NOT PRIVATE and are subject to public records requests and dissemination. Please do not send private, sensitive information via email. This email may contain confidential and privileged material for the sole use of the intended recipient. Any review or distribution by others is strictly prohibited. If you are not the intended recipient please contact the sender and delete all copies.



  • 02/01/2017

    City of Woburn Communications Policy October 2016

  • 02/01/2017

    City of Woburn Police Department Social Media Policy