|Submitted||March 19, 2015|
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To Whom It May Concern:
Pursuant to Virginia Freedom of Information Act, I hereby request the following records:
- Any index or log of nursing facility complaints, including the date, nature of the complaint, and resolution status received between 2013 and the time this request is processed.
-A copy of all complaints received in 2013.
This request includes any complaints called in, faxed, emailed or mailed as outlined here: http://www.vdh.state.va.us/olc/complaint/
The requested documents will be made available to the general public free of charge as part of the public information service at MuckRock.com, and is not being made for commercial usage.
In the event that fees cannot be waived, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.
Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 5 business days, as the statute requires.
To Whom It May Concern:
I wanted to follow up on the following Freedom of Information request, copied below, and originally submitted on March 19, 2015. Please let me know when I can expect to receive a response, or if further clarification is needed.
Thank you for your help.
This is in response to your Virginia Freedom of Information Act (FOIA) request submitted to the Virginia Department of Health dated March 19, 2015.
The following requested documents could not be provided, for the reason(s) specified:
Any index or log of nursing facility complaints, including the date, nature of the complaint, and resolution status received between 2013 and at the time this request is processed.
* The VDH's Office of Licensure and Certification (OLC) which is the office that is responsible for the licensure of nursing facilities does not keep a log of complaints. All complaint information received by OLC is entered into the federal Aspen Complaint/Incident Tracking System and you will need to contact our FOIA Coordinator, Constance Smalls in the Philadelphia Regional Office to inquire about receiving this information.
VDH has incurred no costs in responding to your request.
Virginia W. "Ginny" Pierce
Office of Licensure and Certification
Virginia Department of Health
There are no files associated with this request.