VA Mental Health Care Complaints

Nicole Bousquet filed this request with the U.S. Department of Veterans Affairs of the United States of America.
Est. Completion None
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Fix Required

Communications

From: Nicole Bousquet

To Whom It May Concern:

This is a request under the Freedom of Information Act. I hereby request the following records:

All complaints related to mental health care filed through the Office of the Inspector General Hotline between 2011 and 2015.

In addition, I hereby request that the Department of Veterans Affairs recognize my status as a media requester to reflect that I am submitting the present request in my capacity as a journalist working on a story for publication.

Here are two examples of my recent work:

https://www.muckrock.com/news/archives/2015/mar/09/fbi-felt-westborough-baptists-fred-phelps-needed-p/

https://www.muckrock.com/news/archives/2015/feb/26/fbi-files-congressman-dickstein-show-close-relatio/

The requested documents will be made available to the general public free of charge as part of the public information service at MuckRock.com, and is not being made for commercial usage.

In the event that fees cannot be waived, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 20 business days, as the statute requires.

Sincerely,

Nicole Bousquet

From: VACO FOIA Service Inbox

Ms. Bousquet,

This is to acknowledge receipt of your April 6, 2015, Freedom of Information Act (FOIA) request to the Department of Veterans Affairs (VA) seeking “All complaints related to mental health care filed through the Office of the Inspector General Hotline between 2011 and 2015.”

The FOIA Service received your request on April 6, 2015.

The records you seek are not located in this office. The records, if they exist, would be maintained by the Office of Inspector General. Therefore, we are redirecting your request to that office for a file search and a direct reply to you. If you have any questions about the status of your request, please contact them directly at the address below:

Department of Veterans Affairs
Office of Inspector General (50C1)
FOIA Officer: Darryl Joe
810 Vermont Avenue, NW
Washington, DC 20420 Phone: 202-461-4591 / Fax: 202-495-5859 / Email: vaoigfoia-pa@va.gov<mailto:vaoigfoia-pa@va.gov>

The Office of Inspector General will assign you a tracking number.

This concludes the FOIA Service’s response to you.

We appreciate your interest in the Department of Veterans Affairs. Customer Service is very important to us. If you have any questions about this email, please contact me.

Sincerely,

Diane Cooke
Office of Privacy and Records Management
FOIA Service (005R1C)
Phone: 202-632-7419
Fax: 202-632-7582
Hotline: 1-877-750-3642

From: Joe, Darryl (OIG)

Good morning,

The Office of Inspector General for the Department of Veterans Affairs received your request for information and initiated a search for responsive documents. We would appreciate an opportunity to discuss the request with Ms. Bousquet at her earliest convenience.

Please ask Ms. Bousquet to contact me at (202) 461-4591.

Sincerely,

Darryl Joe

U.S. Department of Veterans Affairs

Office of Inspector General

Release of Information Office

(202) 461.4591

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