Ring Security Device Complaints

Tim Cushing filed this request with the Federal Trade Commission of the United States of America.

It is a clone of this request.

Tracking #

FOIA-2022-01510

Status
Completed

Communications

From: Tim Cushing

To Whom It May Concern:

Pursuant to the Freedom of Information Act, I hereby request the following records:

To Whom It May Concern:

This is a request under the Freedom of Information Act. I hereby request the following records:

A copy of all complaints filed with the FTC about "Ring smart doorbell camera," "Ring security camera," "Ring protect plan," and "Neighbors by Ring." Please include any searches that refer to Ring's website, Ring.com.

The requested documents will be made available to the general public, and this request is not being made for commercial purposes.

In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 20 business days, as the statute requires.

Sincerely,

Tim Cushing

From: Federal Trade Commission

Hello,

Thank you for submitting your Freedom of Information Act (FOIA) request to the Federal Trade Commission (FTC). Someone from our office will reach out to you as soon as possible regarding the status of your request.

Sincerely,

The FTC FOIA Unit

From: Federal Trade Commission

Hello,

Thank you for submitting your Freedom of Information Act (FOIA) request to the Federal Trade Commission (FTC). Someone from our office will reach out to you as soon as possible regarding the status of your request.

Sincerely,

The FTC FOIA Unit

From: Federal Trade Commission

Hello Mr. Cushing,

I was alerted to the fact that you had not received your FOIA request from several weeks back. I had sent this email back on September 12, possibly to a faulty address. Did you receive this? Please confirm receipt of this email and let me know if you have any other questions regarding this request.
Best,

Zach Hamdi

From: Tim Cushing

I have received the files. Thank you!

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