Records on Staff Departures and New Hires at USCIS

Mr Gottinger;

We have been unable to locate your FOIA request. We will rescan into our FOIA data base the document you sent which is attached below.
We apologize for the inconvience.

U.S. Citizenship and Immigration Services
FOIA Office
P. O. Box 648010
Lee's Summit, MO 64064-8010
February 11, 2019
This is a follow up to a previous request:
To Whom It May Concern:
I wanted to follow up on the following Freedom of Information Act request, copied below, and originally submitted on Jan. 12, 2019. Please let me know when I can expect to receive a response.
Thanks for your help, and let me know if further clarification is needed.
Filed via MuckRock.com
E-mail (Preferred): requests@muckrock.com<mailto:requests@muckrock.com>
Upload documents directly: https://www.muckrock.com/accounts/agency_login/us-citizenship-and-immigration-services-182/records-on-staff-departures-and-new-hires-at-uscis-67349/?uuid-login=085dd1e0-29d1-4dff-a08a-b99e705ea553&email=uscis.foia%40dhs.gov#agency-reply
Is this email coming to the wrong contact? Something else wrong? Use the above link to let us know.
For mailed responses, please address (see note):
MuckRock News
DEPT MR 67349
411A Highland Ave
Somerville, MA 02144-2516
PLEASE NOTE: This request is not filed by a MuckRock staff member, but is being sent through MuckRock by the above in order to better track, share, and manage public records requests. Also note that improperly addressed (i.e., with the requester's name rather than "MuckRock News" and the department number) requests might be returned as undeliverable.
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On Jan. 12, 2019:
To Whom It May Concern:
Pursuant to the Freedom of Information Act, I hereby request the following records:
A copy of records documenting the number of employees of the United States Citizenship and Immigration Services who were terminated/retired, or left USCIS for any reason, for the years 2015, 2016, 2017, 2018, as well as a copy of records documenting the number of new employees hired to work for the United States Citizenship and Immigration Services in the years 2015, 2016, 2017, 2018.
I am a career journalist with work that has appeared at The Daily Beast among other publications. I am willing to pay any reasonable expenses associated with this request, however, as the purpose of the requested disclosure is in full conformity with the statutory requirements for a waiver of fees, I formally request such a waiver.
The requested documents will be made available to the general public, and this request is not being made for commercial purposes.
In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.
Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 20 business days, as the statute requires.
Sincerely,
Paul Gottinger
Filed via MuckRock.com
E-mail (Preferred): requests@muckrock.com<mailto:requests@muckrock.com>
Upload documents directly: https://www.muckrock.com/accounts/agency_login/us-citizenship-and-immigration-services-182/records-on-staff-departures-and-new-hires-at-uscis-67349/?uuid-login=085dd1e0-29d1-4dff-a08a-b99e705ea553&email=uscis.foia%40dhs.gov#agency-reply
Is this email coming to the wrong contact? Something else wrong? Use the above link to let us know.
For mailed responses, please address (see note):
MuckRock News
DEPT MR 67349
411A Highland Ave
Somerville, MA 02144-2516
PLEASE NOTE: This request is not filed by a MuckRock staff member, but is being sent through MuckRock by the above in order to better track, share, and manage public records requests. Also note that improperly addressed (i.e., with the requester's name rather than "MuckRock News" and the department number) requests might be returned as undeliverable.

H.A.(Kelly) Garbus
Government Information Specialist
FOIA/PA Significant Interest Group (SIG)
DHS/USCIS
816-350-5586
Harriet.A.Garbus@uscis.dhs.gov<mailto:Harriet.A.Garbus@uscis.dhs.gov>

Paul Gottinger,

We are in receipt of your FOIA request emailed February 11, 2019.

Attached is your Acknowledgment Letter.
Regards,
Justin S. Ballmer
Government Information Specialist
U.S. Citizenship and Immigration Services
150 NW Space Center Loop
Lee's Summit, MO 64064
justin.s.ballmer@uscis.dhs.gov

Paul Gottinger,

I am providing you with a link to check your status online. You may check the status of your FOIA request https://www.uscis.gov/about-us/freedom-information-and-privacy-act-foia/foia-request-status-check-average-processing-times/check-status-foia-requestonline, at . Click on "FOIA Request Status Check" located on the left side of the web page under "Other Services", and follow the instructions. By checking your status online, this frees up our staff to process pending requests.

You may submit FOIA/PA related questions to our email address at FOIAPAQuestions@uscis.dhs.gov.
Regards,
Justin S. Ballmer
Government Information Specialist
U.S. Citizenship and Immigration Services
150 NW Space Center Loop
Lee's Summit, MO 64064
justin.s.ballmer@uscis.dhs.gov

Paul Gottinger,

I am providing you with a link to check your status online. You may check the status of your FOIA request https://www.uscis.gov/about-us/freedom-information-and-privacy-act-foia/foia-request-status-check-average-processing-times/check-status-foia-requestonline , at . Click on "FOIA Request Status Check" located on the left side of the web page under "Other Services", and follow the instructions. By checking your status online, this frees up our staff to process pending requests.

You may submit FOIA/PA related questions to our email address at FOIAPAQuestions@uscis.dhs.gov<mailto:FOIAPAQuestions@uscis.dhs.gov>.
Regards,
Justin S. Ballmer
Government Information Specialist
U.S. Citizenship and Immigration Services
150 NW Space Center Loop
Lee's Summit, MO 64064
justin.s.ballmer@uscis.dhs.gov

I am providing you with a link to check your status online. You may check the status of your FOIA request at https://www.uscis.gov/about-us/freedom-information-and-privacy-act-foia/foia-request-status-check-average-processing-times/check-status-foia-request . Click on "FOIA Request Status Check" located on the left side of the web page under "Other Services", and follow the instructions. By checking your status online, this frees up our staff to process pending requests.

I am providing you with a link to check your status online. You may check the status of your FOIA request at https://first.uscis.gov/#/check-status. By checking your status online, this frees up our staff to process pending requests.

To check the status of your FOIA request please visit the following link and enter your COW number that was on the acknowledgement letter we sent you. https://first.uscis.gov/#/check-status

Thank you,
​H.A. (Kelly) Garbus
Government Information Specialist
Significant Interest Group (SIG)
National Records Center

A fix is required to perfect the request.

A copy of documents responsive to the request.